Quality Control Management

CURRICULUM VITAE

NZAMURAMBAHO Malliavin

Kigali-Rwanda

Mobile (250-*********

E-mail:***********@*****.***

Residence: Kicukiro

Date of Birth:25 November 1975

Gender Male

Status: Married

Biography

NZAMURAMBAHO Malliavin is a highly skilled and experienced coffee quality expert with over a decade of experience in the coffee industry, specializing in coffee grading, quality control, and sensory evaluation. He has a proven track record of working with various renowned organizations in Rwanda and beyond, contributing significantly to the enhancement of coffee quality standards and practices. Malliavin’s expertise in coffee quality management has earned him a reputation as a dedicated and meticulous professional with a deep understanding of the nuances of coffee flavors and aromas. Malliavin began his career in the coffee industry from 1998 with the National Agricultural Export Board (NAEB), where he worked as a Quality Controller. In this role, he conducted thorough evaluations of green coffee samples, utilizing industrystandard cupping protocols to assess key coffee attributes such as aroma, flavor, acidity, and aftertaste. His work was integral to maintaining the highest quality standards for coffee exports, and he provided valuable feedback to both suppliers and internal teams to drive continuous improvements in product quality. As the ICP Manager at the Coffee Quality Institute in Rwanda, Malliavin took on a leadership role, overseeing quality control processes for local coffee producers. He worked closely with farmers to ensure their products met international coffee grading standards, providing essential training and feedback on quality improvement methods. His involvement in sensory evaluations and his ability to translate cupping data into actionable recommendations helped elevate the quality of Rwandan coffee on the global market.

Malliavin further expanded his expertise while working with LESTEQUOIA Company and San Francisco Bay Coffee in various coffee quality roles. At both companies, he was responsible for performing detailed cupping evaluations of green coffee and roasted batches, ensuring consistency and adherence to quality standards. Malliavin’s ability to analyze data, track quality trends, and collaborate effectively with procurement and roasting teams made him an invaluable asset to these organizations.

In addition to his work with major coffee companies, Malliavin has held the position of Coffee Quality Assurance Lead at GLOLEX in Rwanda, where he was responsible for ensuring that both incoming and outgoing coffee shipments met strict quality control guidelines. His work at GLOLEX further reinforced his expertise in coffee quality management and sensory evaluation, allowing him to play a key role in the company’s reputation for producing high-quality coffee. Malliavin holds a Q Grader Certification, QGrader Assistant Instructor from the Coffee Quality Institute(USA), and he is well-versed in SCA standards and cupping protocols. His extensive experience in coffee quality control, coupled with his strong analytical skills and deep passion for coffee, makes him an ideal candidate for roles that demand the highest level of expertise in coffee evaluation.

Malliavin is a highly skilled coffee professional with an extensive background in the coffee industry. He holds four diplomas from the Specialty Coffee Association of Europe, which highlight his expertise in coffee quality, brewing, and industry standards. His proficiency in the field extends internationally, as he has served as an International Judge for the Alliance for Coffee Excellence (ACE), USA, evaluating coffee quality at global competitions. From 2007 to 2016, Malliavin was also the Technical and Logistic Coordinator for the Rwanda Cup of Excellence, playing a key role in organizing and executing this prestigious event, which celebrates the best coffee produced in Rwanda. Throughout his career, Malliavin has remained committed to improving coffee quality, advocating for ethical sourcing practices, and contributing to the global recognition of high-quality coffee from Rwanda. His work continues to inspire and influence both the local and international coffee industry. Professional Experience

National Agricultural Export Board (NAEB)

Quality Controller Rwanda From 1998 to 2014

• Conducted thorough evaluations of green coffee samples, ensuring compliance with the highest quality standards.

• Led cupping sessions based on SCA protocols to assess aroma, flavor, acidity, and body of coffee beans.

• Provided feedback to suppliers and internal stakeholders, helping to improve overall coffee quality across shipments.

• Worked closely with procurement teams to ensure that incoming coffee shipments met the company’s specifications.

• Generated detailed reports of cupping sessions and data analysis to improve quality and consistency. Rwanda ICP Manager, Coffee Quality Institute

Rwanda from 2006 to 2014

• Managed quality control processes for coffee production and ensured adherence to international coffee grading standards.

• Conducted sensory evaluations of coffee batches to assess and maintain product consistency.

• Provided training and guidance to quality control staff and local coffee producers on best practices in coffee quality assessment.

• Collaborated with local producers to improve coffee quality by implementing targeted feedback and enhancing processing methods.

LESTEQUOIA Company.

General Manager/Coffee Quality Specialist Rwanda from 2014 to 2016

• Coordinated cupping and quality evaluations of both green coffee and roasted batches, ensuring consistency and quality.

• Analyzed and reported cupping data, identifying trends and areas for improvement to enhance product offerings.

• Assisted in maintaining quality assurance protocols and ensured they were followed during procurement and production processes.

San Francisco Bay Coffee

Director of Coffee Quality Control and Exports operations Rwanda from 2016to 2019

Performed regular cupping evaluations, ensuring all coffee products met strict quality standards.

• Worked alongside the roasting and procurement teams to ensure consistent product quality across shipments.

• Recorded and analyzed cupping results to provide actionable insights to internal teams and suppliers.

• Tracked and maintained detailed records of quality assessments to support long-term quality improvement initiatives. GLOLEX

Rwanda 2019 up today

Led quality control efforts by performing cupping evaluations for both incoming and outgoing coffee batches.

• Collaborated with the roasting and procurement teams to maintain the highest standards of coffee quality.

• Provided feedback on potential improvements in processing methods and coffee grading to suppliers.

• Developed and improved quality control documentation to standardize processes across the company. Consulting and Advisory Roles

• International Jury Member, Alliance for Coffee Excellence (ACE), USA

• International Judge and Grader Assistant Instructor, Coffee Quality Institute (CQI), USA

• Independent Consultant, Specializing in trade at EURO Exim Bank, Trade Finance Company, Educational Background

Degrees, Diplomas, Certifications and Training

- From 1990 to 1997, A diploma in Biology and Chemistry from GS Rubengera.

- From 1999 to 2003: Higher education was pursued at the Kigali Independent Institute of Lay Adventists (INILAK), where a Bachelor’s degree in Business Administration-Finance was obtained.

- From 2010 to 2011, Master of Business Administration (MBA) from Kabale University (Uganda), awarded on 29/10/2011.

- In the year 20015, A Diploma in Green Coffee Intermediate was awarded by the Specialty Coffee Association of Europe in 2015.

- A diploma in Sensory Skills Intermediate was also obtained from the Specialty Coffee Association of Europe in 20015.

- The Diploma in Green Coffee Foundation, Specialty Coffee Association of Europe, was obtained in 20015.

- The Diploma in Sensory Skills Foundation, Specialty Coffee Association of Europe, was also obtained in 20015.

- In 2001, a Stage was completed at the FGTB/IFSI on the subject of Legislation of work and the rights of trade unions. Finally,

- In 2003, a Certificate was awarded for attendance on the Intensive cupping seminar, Coffee Quality Institute, which defined the best coffee.

- From 1998 to 2006: Served on the Conflict Resolution Committee between employee and employer.

- From 2005-2010: Chairperson of the Tender Committee of the National Agricultural Export Development Authority.

- From 2014 to the present: QGrader Instructor Assistant for Coffee Quality Instructor, USA

- From 2014 up to the present: International Judge for the Alliance for Coffee Excellence, USA

- 2005: Certificate of achievement of International Project Procurement and Contract Negotiation, School of Finance and Banking

- 2006: Certificate of achievement of Advanced Coffee Cupping training, Coffee Quality Institute

- 2007: Certificate of achievement of Programme d’Assistance Technique in Marketing International Promotion des ventes et Exportation des cafes Africains; OIAC Certificate in Cup of Excellence, Alliance for Coffee Excellence.

- Awarded in 2008.

- Certificate of achievement of Regional Star Cupper, Coffee Quality Institute

- 2008 Certificate of achievement of Coffee Cupping for Value Determination, SPREAD

- 2009: Certificate of achievement of Global Positioning System (GPS) and coffee survey instrument, National University of Rwanda

- 2010: Certificate of achievement of Rwanda Cup of Excellence Technical Coordinator and Logistics, Alliance for Coffee Excellence

- 2011: Certificate of achievement of Rwanda Cup of Excellence Technical Coordinator and Logistic, Alliance for Coffee Excellence

- Awarded in 2011, A diploma in Rwandan civics, political party skills, organizational development, and good governance was also obtained from the National Democratic Institute,2011

- In 2012. Certificate of achievement of Rwanda Cup of Excellence Technical Coordinator and Logistic, Alliance for Coffee Excellence (2012)

- Certificate of achievement of Technical Committee member, Rwanda Bureau of Standards (2013

- Certified QGrader Assistant Instructor, Coffee Quality Institute

- 2013: Certificate of achievement of Rwanda Cup of Excellence Technical Coordinator and Logistics, Alliance for Coffee Excellence

- 2013: Certificate of achievement of Burundi Cup of Excellence International Jury, Alliance for Coffee Excellence

- 2014: Certificate of achievement of Rwanda Cup of Excellence International Juror, Alliance for Coffee Excellence

- 2015: Certificate of achievement of Rwanda Cup of Excellence International Juror, Alliance for Coffee Excellence

- 2015: Certificate of achievement of Burundi Cup of Excellence International Juror, Alliance for Coffee Excellence

- 2011 - Presented a conference on the topic of "Coffee and Rwanda Tea" at the International Geography Festival held in Saint Dié-des-Vosges from 6 to 9 October 2011.

- Certificate of achievement of Global Positioning System (GPS) for Coffee Survey, National University of Rwanda

- Certificate of Achievement of Adding Value to the Origin of Products through Geographical indication(GIS) course, SME Trade Academy. ITC, December 4th,2024

- Certificate of Achievement of Business Continuity course, SME Trade Academy. ITC, December 11th,2024

- Certificate of Achievement of Considering Export Markets course, SME Trade Academy. ITC, December 2th,2024

- Certificate of Achievement of Deciding to become an Entrepreneur course, SME Trade Academy. ITC, November 28th

,2024

- Certificate of Achievement of EAC MARKUPII: E-Learning on ITC Tools course, SME Trade Academy. ITC, November 28th,2024

- Certificate of Achievement of E-Commerce for SMEs: An Introduction for Policymakers, SME Trade Academy course. ITC, November 28th,2024

- Certificate of achievement of Intra-African Trade course. ITC,2024

- Certificate of achievement of Introduction to Organic Farming, SME Trade Academy course, ITC, December 9th,2024

- Certificate of Achievement of Setting up an Export Marketing Strategy, SMEs Trade Academy course. ITC, December 3rd,2024

- Certificate of achievement of Taking the Entrepreneurship Route course. ITC, December 11 th,2024

- Certificate of achievement of Introduction to Supply Chain Management course. ITC, December,16th,2024

- Certificate of Achievement BSAFE course, UNDSS,20December,2024

- Certificate of achievement of Achievement in Preparing and Responding to Active Shooter Incidents course, UNDSS, 21 December,2024

Certificate of achievement of Measurement reporting and verification for Environmental Integrity Applications course, FAO, December,2024

- Certificate of achievement of Right to Food fundamentals Part1 and 2 the Human right to adequate food course, FAO, December, 2024

- Certificate of achievement of Institutionalization of Forest data course, FAO, December,2024

- Certificate of achievement of Participatory video in Agri-food systems and Digital environments course, FAO December,2024

- Certificate of achievement of Sustainable agriculture to ensure the use of Wetlands course, FAO,2024

- Certificate of achievement of Delivering restoration outcomes for biodiversity and human well –being course, December 2024

- Certificate of Achievement of Risk Management for Climate Change course, ITC 2025

- Certificate of Achievement of Introduction to Standards and Sustainability course, ITC 2025

- Certificate of Achievement of Introduction to Cross-border Contracts course, ITC 2025

- Certificate of Achievement of Business and Biodiversity course, ITC2025

- Certificate of Achievement of Doing Business with Chinese People course, ITC,2025

- Certificate of Achievement of Developing Training to Meet the Needs of the Labour Market course course, ITC 2025

- Certificate of Achievement of L'externalisation des TICs et des services informatisés course,ITC 2025

- Certificate of Achievement of Cross-Border IT and ITES Outsourcing [Updated in 2022 with Avasant course,ITC, 2025

- Certificate of Achievement of Digital Business Innovations for Women Entrepreneurs and Managers course, UNIDO,2025

- Certificate of Achievement of Good Governance in Quality Infrastructure course, UNIDO,2025

- Certificate of Completion Green Industrial Policy- Promoting Competitiveness and Structural Transformation course,UNITAR,2025

- Certificate of Completion of Industry 4.0 Course, UNIDO, 2025

- Certificate of Completion of Application of Advanced Technologies and New Business Models in the Biopharma and Medical Sector course,2025

- Certificate of Completion of How to Deal with Hydrogen Sulphide Gas training course, UNIDO,2025

- Certificate of achievement of an Introduction to Urban and Peri-Urban forestry course, FAO,2024

- Certificate of achievement of Social Analysis for Inclusive Agri-food Investment – Field Expert course, FAO,2024

- Certificate of achievement of Enabling Women producer’s successful engagement in Agribusiness course, FAO,2024

- Certificate of achievement of Measurement, reporting and verification for Environment Integrity: Application course, FAO,2024

- Certificate of achievement of Wetlands and Agriculture pathways to sustainability course, FAO,2024

- Certificate of achievement of Participatory Video in Agri-food Systems and Digital Environments Digital course, FAO,2024

- Certificate of achievement of Creating an Enabling Environment for responsible Investment in Agriculture and Food Systems- Fundamentals, FAO,2024

- Certificate of achievement of Institutionalization of Forest data course, FAO,2024

- Certificate of achievement of Reporting and Verification for Environmental Integrity: Introduction course, FAO,2024

- Certificate of achievement of Right to Food Fundamentals Part 2: The Human Right to adequate Food course, FAO,2024

- Certificate of achievement of Emergency preparedness for Aquatic disease outbreak course, WHO,2024

- Certificate of achievement of Right food fundamentals Part1: The Human Right based approach course, FAO,2024

- Certificate of achievement in Antimicrobial Resistance in The environment: Key concepts and Interventions course, WHO 2024

- Certificate of achievement in Integrating Ethics and governance into the design of Artificial Intelligence Tools for Health course. Case Study: Cervical Cancer screening, WHO,2024

- Certificate of Achievement of Ethics and Review of Interventional Clinical Research course, WHO 2024

- Certificate of Achievement of Surveillance and pest status determination course, FAO,2024

- Certificate of Achievement of International trade in fisheries and aquaculture products course, FAO,2024

- Certificate of Achievement of Addressing gender equality in climate change adaptation and mitigation in agriculture course, FAO 2025

- Certificate of Achievement of Building a gender-responsive policy and legal framework for agricultural investment and supply chains course, FAO,2024

- Certificate of Achievement of Knowledge management for emergency and resilience programming course, FAO,2024

- Certificate of Achievement of Developing bankable business plans for sustainable forest-based enterprises course, FAO,2024

- Certificate of Achievement of Estimating methane emissions from enteric fermentation using Tier 2 methods course, FAO,2024

- Certificate of Achievement of Agriculture in Regional Trade Agreements course, FAO,2024

- Certificate of Achievement of Introduction to FAO’s damage and loss assessment methodology course, FAO,2024

- Certificate of Achievement of Introduction to Introduction to oxygen systems course, FAO,2024

- Certificate of Achievement of Advancing National Civil-Military Collaboration to Strengthen Health Emergency Preparedness course, FAO,2024

- Certificate of Achievement of Introduction to oxygen systems course, FAO,2024

- Certificate of Achievement of Non-Tariff Measures in agriculture and related World Trade Organization agreements course, FAO,2024

- Certificate of Achievement of Science and risk analysis in Codex course, FAO 2024

- Certificate of Achievement of Understanding Fragility: A Compass to Orient the World of Work course, ILO,2024

- Certificate of Achievement of Quality Infrastructure and Trade course, UNIDO,2025

- Certificate of Achievement of Environmental and Social Safeguards Policies and Procedures (ESSPP) Module I - Introduction to ESSPP course UNIDO,2025

- Certificate of Achievement of Environmental and Social Safeguards Policies and Procedures (ESSPP) Module II -Module

- ESS Studies and Overarching Safeguards course, UNIDO,2025

- Certificate of Achievement of Quality Policy course, UNIDO,2025

- Certificate of Achievement of Quality Management course, UNIDO,2025

- Certificate of Achievement of Food Packaging and Labelling course, UNIDO,2025

- Certificate of Achievement of Managing Innovation course, UNIDO, 2025

- Certificate of Achievement of Creating Quality E-commerce Content course,ITC,2025

- Certificate of Achievement of Advocacy and Trade Policy Reform course, ITC 2025

- Certificate of Achievement of Cluster Development course, UNIDO,2025

- Certificate of Achievement of OECD Good Laboratory Practices, course, UNIDO,2025

- Certificate of Achievement of Building Competitiveness in Creative Industries course, CT 2025

- Certificate of Achievement of Becoming a Climate Resilient SME course, ITC,2025

- Certificate of Achievement of Fashion Design for International Markets course, ITC,2025

- Certificate of Achievement of Competitive Intelligence course, ITC,2025

- Certificate of Achievement of Developing Training to Meet the Needs of the Labour Market Course, ITC,2025

- Certificate of Achievement of Results-Oriented Project Design course, ITC,2025

- Certificate of Achievement of Introduction to Cross-border Contracts Course, ITC,2025

- Certificate of Achievement of Voluntary National Reviews and the High-level Political Forum course,FAO 2025

- Certificate of Achievement of Fostering an Inclusive African Continental Free Trade Area (AfCFTA) Course,ITC 2025

- Certificate of Achievement of Commercial Diplomacy and Foreign Trade Representation Course, ITC,2025

- Certificate of Achievement of Introduction to Food Safety and Hygiene for Vendors course,ITC 2025

- Certificate of Achievement of Become a Player in the Energy Transition course, ITC,2025

- Certificate of Achievement of Introduction to Food Safety and Hygiene for Hotels and Restaurant Course, ITC,2025

- Certificate of Achievement of Communication for Development (C4D) - Online Course, UNICEF 2025 Professional Affiliations

- Technical Committee Member, Food and Beverage Sector, Rwanda Standards Board (2004 – 2023)

- Global Knowledge Initiative (GKI) (2010 – 2023) Additional Roles

- President, Kicukiro Sector Youth Council (2005 – 2010)

- Chairperson, Internal Audit Committee, UCT-Gikondo Microfinance (2004 – 2006)

- Chairperson, Board of Directors, UCT-Gikondo Microfinance (2006 – 2014) Skills

- Technical: Sage Sari, QuickBooks, Microsoft Office Suite, Social Media

- Languages: Kinyarwanda (Native), English (Excellent), French (Proficient), Spanish (Good), Arabic (Good), German

(Basic), Swahili (Basic) Publications

- Contribution à l’Analyse de la gestion des Coopératives Caféicoles (2003)

- Inventory Management and Performance in Rwandan Coffee Export (2011)

- Impact of Social Media on Political Parties' Leadership and Management (2010)

- Coffee Processing and value chain management technical guides (2008) References

• Colonel Bizimungu Claudien, ENG BRIGADE, Tel. 078*******

• Lawyer Abijuru Emmanuel, CAPITAL LAW FIRM, Tel. 078*******

• NSENGIYUMVA Patrice, FSDS, Tel. 078*******

I now confirm that the information provided in this curriculum vitae is accurate and truthful. NZAMURAMBAHO Malliavin

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