United States Front Desk

Location:

Nashville, TN

Salary:

$16

Posted:

March 07, 2025

Contact this candidate

Resume:

Toni Y Kemp

**** ***** *****

Nashville, Tennessee 37209 United States

Mobile: 540-***-****

Email: ***********@*****.***

Availability:

Job Type: Permanent, Telework

Work Schedule: Full-time, Part-time

Desired Locations:

Nashville, Tennessee, United States; Murfreesboro, Tennessee, United States; Clarksville, Tennessee, United States

Work Experience:

HUMAN RESOURCE SERGEANT

US ARMY

719 15th Street

Building 14401

Fort Gordon, GA

1/1995 - 8/2023

Salary: $102,684.00 USD Per Year

Hours per week: 40

Duties, Accomplishments and Related Skills:

o Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

o Controlled and monitored suspense files, record audits and unit monthly data records, utilizing systems and reports generated daily.

o Inputted/updated emergency, life insurance, and survivor benefits data. o Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

o Provided knowledgeable and influential feedback during team meetings and training sessions.

o Planned and established priorities creating a productive workflow to achieve daily, weekly, and monthly tasks.

o Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.

o Reduced process gaps while supervising employees to achieve optimal productivity. o Processed correspondence, awards, promotions, military allowance pay forms, reassignments, transfers, separations, and new personnel processing actions. o Functioned as liaison between military personnel and Interactive Personnel. Electronic Records Management System (iPERMS), to ensure accurate and punctual updates to automated personnel files.

o Unit Prevention Leader (Drug Examination Administrator) o Sexual Harassment/Assault Response and Prevention Victim Advocate o Equal Employment Opportunity and Suicide Prevention Liaison o Stationed in: Little Rock, AR (1995-1997), Pine Bluff, AR (1997-2003), Aberdeen, MD (2003-2005), Salem, VA (2005-2012), Nashville, TN (2013-2019) and Fort Gordon, GA (2019-2023).

Supervisor: CPT DUKE NGUYEN 904-***-****)

Okay to contact this Supervisor: Yes

Unit Secretary / Surgery Scheduling Coordinator

Jefferson Regional Medical Center

1600 West 40th Avenue

Pine Bluff, AR

8/1995 - 3/2001

Salary: $8.50 USD Per Hour

Hours per week: 40

Duties, Accomplishments and Related Skills:

o Expertly managed planning, scheduling and coordination of in and outpatient procedures Updated patient records to reflect upcoming surgeries and medical histories. o Answered telephone calls to offer office information, answer questions, and direct calls to patients or staff. o Checked patients in and out.

o Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

o Scheduled patient appointments in respective doctors' calendar and followed up with reminder phone calls. o Ordered patients' medications and supplies for in and outpatients. o Ordered patients' radiology (x-ray, MRI, CAT scan, ultrasounds, and mammograms) and lab work. o Transported patients to radiology procedures, surgeries, from emergency room to patient rooms, and transporting patients once they were discharged from hospital or surgery. o Placed new supply orders, managed inventory and restocked clerical space. Supervisor: Sandy Williams 870-***-****)

Okay to contact this Supervisor: Yes

Job Related Training:

Company Leader Development Course 09/2022

Company Team Leader Development Course 05/2022

Manpower and Force Management 02/2022

References:

Kristin Crowder

Employer Dept of Veterans Affairs

Title Service Representative

Phone 540-***-****

Email *******.*******@**.***

Tamara Young Employer US Army