Customer Service Administrative Assistant

Yogeeta Lall

** ********** ****., ******, *** York, 11003

516-***-****

**************@*****.***

SKILLS

. Possess excellent organization skills, detail oriented

. Manage multiple tasks at one time

. Work well under pressure and continue to maintain a positive attitude towards work

. Excellent communication skills

CORE COMPETENCIES

~Customer Service ~Highly Organized

~Decision Making ~Problem Solving

~Dedicated Team Player ~Management Skills

~Multi-Tasking

Experience

Law Office – Rosedale, NY

Temporary Assistant - January 2024 – March 2024

Answering and transferring calls

Speaking to clients regarding cases

Scheduling appointments

Creating files for clients

Copying, scanning, filing

Doc Prep & Svcs Inc.,

Clerical/Administrative Assistant – September 2023 - Present

Answering telephone calls, making appointments with clients

Filing – creating and organizing files

Scanning, copying, faxing and printing documents

Prepare documents

Prepare and send out mailings

Completing forms

Wrote checks/pay bills

Hair Salon & Beauty Spa – Guyana, South America

Hair Stylist/Nail Technician – July 2022 – March 2023

Responsibilities included very heavy telephone contact with clients to schedule/reschedule/cancel appointments.

Greeted clients and escorted them to their appointment stations

Liable for payments made by clients

Maintained a clean and sanitary work environment at all times

Provided clients with the best possible customer service possible

Utilized advanced technical skills to achieve beautiful manicures, pedicures and hairstyles

Performed nail, hand, feet and hair treatments

Built a clientele consisting of 90% return clients

Assisted other technicians and manager with any tasks necessary

Aimed to be hospitable as possible, offering beverages and assistance to clients and visitors

Promoted the salon’s mission of quality customer service on a daily basis

Education

Completed High school in Guyana, South America

Completed Hair and Nail Course, Guyana, South America

* References will be furnished upon request

Contact this candidate