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Customer Service Project Manager

Location:
Toronto, ON, Canada
Posted:
March 06, 2025

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Resume:

SUMMARY

SKILLS

EXPERIENCE

SEKSAN

LUECHAPIPAT WWW: Bold Profile

***************@*****.***

647-***-****

Barrie, ON L9J 0V6

Experienced Accounting, Restaurant business management, efficient financial management including proficient in QuickBooks, Excel, and Outlook. Skilled in payroll processing, bank and credit card statement reconciliation, and cash flow management. Committed to accuracy and meeting deadlines. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Bookkeeping, Microsoft Excel, QuickBooks,

Outlook, Payroll Management, Financial

Reporting, Bank Reconciliation, Credit

Card Reconciliation, Extra Personal Skills:

Chef, Restaurant Operating, Smart Serve,

Food Safety Certificate, WHMIS

Certificate.

FOR THE PERIOD 12/2023 to 12/2024

I acted as the caregiver for my mother

GENERAL MANAGER IN RESTAURANT BUSINESS 05/2002 to 11/2023 Mong-Kut Thai Gold Restaurant

• Company Overview: Toronto Canada

• Set up management of restaurant business

Started up principal accounting system included cashier developing and implementing the financial procedures

• Set up cash flow operating of the restaurant

• Dealt with bank and doing bank reconciliation

Collected accounting documents such as daily receipts, related documents for accounting record and summarized all monthly accounting documents to the accountant

• Processed vendor invoice payments on monthly basis Prepared and processed payroll of employees included payroll income tax calculation and made employee tax payment on monthly basis to CRA

Processed accounts payable, prepared accounting reports investigated and resolved account discrepancies

Managed daily bank accounts, bank reconciliation, investigated and resolved account discrepancies

Prepared financials in Excel resulting in easy access to financial information such as create summarized online delivery reports to annualize monthly income

• Managed vendors accounts resulting in timely payments

• Prepared Profit and Loss Statement on monthly basis Dealt with Government Agencies such as Municipal of City, LLBO, service companies etc

MANAGER 08/1998 to 05/2002

Young Thailand Restaurant

• Company Overview: Toronto Canada

• Prepared daily inflow & outflow

• Checked inflow funding accounts from financial institutions

• Performed cashier duties

• Examined daily Sales from cashiers of each location with daily report for accuracy

• Controlled the restaurant operation

• Organized special occasions with customers such as wedding or birthday party etc FINANCIAL MANAGER 03/1996 to 06/1996

Krung Thon Chemical

• Company Overview: Bangkok Thailand

Developed and implemented the financial procedures such as set up petty cash, cash books and bank reconciliation etc

• Dealt with the financial institutions

• Prepared cash flow report and other financial analyses

• Coordinated the preparation of financial statements with accounting manager Participating in management team and make recommendations for improvement to operating systems

ASSISTANT PROJECT MANAGER & CAR PARK MANAGER 01/1994 to 03/1996 Siam Discovery Centre & Siam Car Park under the company name “Bangkok Intercontinental Hotel Co. Ltd.”

• Company Overview: Bangkok Thailand

• Assistant Project Manager responsible for2 departments

• Sale & Marketing Department:

• Supervised the implementation of sales and marketing policies Set up and analyzed the rental price of retail units and office units including the arrangement of layout floor plans

• Coordinated prepare of sales and marketing plan with the Project Manager

• Supervised the sales representatives and sales agent team Reviewed the payment approval of the sales commission fee based on the sales agent agreement

Coordinated and participated in the Project team to plan, develop and implement the construction related to the sales and marketing policies

Introduced the Project to various potential overseas and local tenants in retail business

• The New Project Department (Siam Discovery Centre and Siam Tower):

• Coordinated and participated in conceptual design of the Project team Assisted Project Manager in planning and implementing activities concerning the Project construction

Participated in the process of decision making to choose appropriate construction supplies and equipment with the Project team

• Manager Siam Car Park:

Implemented operating policies, rules and regulations and assured that they are properly put into practice

• Examined daily income statement for accuracy

• Planned and organized the operation of administrative department FINANCIAL CONTROLLER 06/1990 to 12/1993

Jewelry Realty Limited and JTC Group

• Company Overview: Bangkok Thailand

• Set up and administered accounting and financial systems

• Managed all bookkeeping function

• Prepared and reviewed monthly financial and management reports Maintained accounting practice in compliance with Generally Accepted Accounting Principles (GAAP)

• Gave advices on tax planning and developed tax policy

• Prepared lease and sales contracts in conjunction with cooperate lawyers

• Managed lease collection function

Supervised daily operations of both Finance & Accounting division and personnel & administration division

EDUCATION

CERTIFICATIONS

REFERENCES

Cooperated the preparation of annual shareholder meetings and presentation of annual reports

Assisted in preparation of a feasibility study of a potential case of merger & acquisition and exchange listing

SEMI-SENIOR AUDITOR 11/1987 to 05/1990

SGV-Na Thalang & Co., Ltd. (Certified Public Accountants a member firm of Arthur Anderson)

• Company Overview: Bangkok Thailand

• Controlled audit work of each client companies

• Been in-charge of book-keeping of client companies

• Prepared audit report and financial statement

• Dealt with the management of the client companies

• Surveyed information of potential client companies Thammasart University - Bangkok Thailand

Bachelor of Science

Accounting, 09/1987

-University of Toronto

Comparable Bachelor's degree, specializing in Business Administration from a reputable Canadian University

-Firmwide Audit Staff Training School 1988,

Arthur Andersen&Co..

-Foreign Exchange Risk Management 1992,

Eonic Entertrade Resources.

-Modern Real Estate Business 1992,

Thammasart University.

-Analysis/Appraisal & Preparation of Technology

Investment Project 1993, NSTDA.

-Building & Property Management 1994,

Institute for International Research.

References available upon request.

LANGUAGES English:

Professional

Thai:

Native/ Bilingual

Chinese (Mandarin):

Elementary



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