Human Resource Resources
Resume:
Leah Wanjiru Mburu
Tel: 073*******/ 072*******
E-mail: *********@*****.***
Human Resources Management & Business Administration
PROFILE SUMMARY
Highly resourceful and exceptionally qualified Human Resource Management Professional with vast experience in planning, developing, implementing and evaluating personnel and labor relations strategies including policies, programs and procedures to address organization's human resource requirements.
I am well versed with the principles of personnel and administration management and ability to support office operations and make improvements to underperforming operations. In addition, I am skilled in strategic human resource management, executive coaching, and talent management among other functions.
WORK EXPERIENCE SUMMARY
Sep 2024 to date Private consultation and counselling
Mar 2017 to July 2024 General Plastics Ltd. – Human Resource Manager
2013 - Nov 2016 Dhanush Infotech Ltd - Human Resource Manager
In charge of All HR Operations -Africa Region
2010 - Mar 2013 Crystal Valuers Ltd. as Human Resource & Administration Manager
Jan 2008 – Jun 2008 Unga Ltd. Human Resources Officer
2004 - 2007 General Printers Ltd - HR Officer& CEO Personal Assistant.
Others:
2009 St. Paul Learning Institute – Kalimoni - IT Analyst/Facilitator
1998-2000 Kenya Young Men Christian Association (YMCA) –
Secretary& Switchboard operator
RESPONSIBILITIES
Human Resource Manager;
General Plastics Limited, April 2016 to July 2024;
Duties and Responsibilities
Human Resource Strategic Management:
Manpower planning &Employee Resourcing:
Training/Learning and Development & Performance Appraisals:
Employee Relations:
Performance and Reward Management:
Updating HR and other departments Key Performance Indicators in order to identify required improvements and facilitate the required change
Organization-wide training on performance management systems and performance management
Overseeing change and innovation to ensure proper delivery, effectiveness and efficiency
Undertakes the job evaluation exercise and establishes a performance appraisal document for use in actual performance appraisal.
Key Achievements
Implementation of human resources policies.
Integrated employee participation in management decision through involvement of shop stewards.
Reduced machine down time to 0.2% and achieved a 30% increase in productivity
Reduced labour disputes related costs by 70%
Reduced WIBA and related costs by 30%
Prepared and issued job descriptions 99% to the entire workforce
Reduced labour turnover from 8% to 2% annually
Africa Region Human Resource Manager - In charge of All HR Operations -Africa Region
Dhanush Infotech Ltd. Mar 2013 to Nov 2016
Duties and Responsibilities
Human resource Strategic Management
Employee Recruitment
Compensation, Welfare and benefits Administration
Training/Learning and Development
Performance and Reward Management
Change management
Smart HR system and Employees records
Health and Safety
Employee Relations
Key Achievements
Implementation of company human resources manual.
Drafted Key Performance indicators tor all sections.
Reduced labour related cases from an average of 3 cases per year to O
Reduced labour turnover from 8% to 2% annually
Established and operationalized a Training department.
Human Resources & Administration Manager;
Crystal Valuers Limited (Real Estate Firm) Jan 2010 to Mar 2013
Recruitment and Selection
Training/Talent development and management
Reporting and Payroll Administration
Compensation and benefits Administration
Application and follow up of business permits
Human Resources Officer;
General Printers Limited, November 2004 to Mar 2008
Duties and Responsibilities:
Responsible for recruitment and interviews for all Guarding, Courier and Technical staffs
Dealt with employees’ requests regarding human resources issues, rules and regulations.
Properly handled complaints and grievances procedures.
Conducted initial orientation to newly hired employees
Prepared payroll and final dues for staff that joined and exited the company.
Maintained employee confidence and protects operations by keeping human resource information confidential.
Provided reports on various aspects relating to staff e.g. turnover rates, exits, leave numbers etc.
Application and follow up of Expatriate work permits and travel documents
Key Achievements
Implementation of company Human Resources Manual.
Computerised the HR department
Streamlined grievance & disciplinary procedure
OTHER PAST WORK EXPERIENCES
Jan 2008 – Jun 2008 Unga Ltd. Human Resources Officer): Supported the senior managers in the day to day operations of the HR functions and duties.
2009 St. Paul Learning Institute – Kalimoni - IT Analyst/Facilitator
1998-2000 Kenya Young Men Christian Association (YMCA) –
Secretary& Switchboard operator
EDUCATION BACKGOUND
MCP Masters in Counselling Psychology 2018 to date – Kenya Methodist University (course work completed, waiting to graduate)
Bachelor Degree in Business Administration –HR option - Kenya Methodist University -2012 to 2017
Diploma in Human Resources Management - Kenya Institute of Management (KIM). 2007 to 2009
Diploma in Information Technology - Jomo Kenyatta University of Agricultures & Technology- 2002 to 2004
Certificate in Business communication and Telephone operation Skills – Kenyan College- Jan 2000 to July 2000
Advance Certificate in Office procedure and full Secretarial- St Johns Secretarial college 1996 to 1998
Kenya Certificate of Secondary Education (KCSE, Kamahuha Girls Secondary School- Muranga, 1992 to 1995
PROFESSIONAL MEMBERSHIP AND TRAININGS
Full Member of Institute of Human Resources Management (IHRM)
Significant trainings in occupational health and safety, ISO 9000-2008 & Kaizen
REFEREES
1.Kenneth Nyaga 3 Robert Mwachenda
Administration Manager Human Resource Manager
Dhanush Infotech Allpack Industries Ltd
Tel: 072******* Tel: 073*******
Nairobi Nairobi
2.Julius Njuguna
Head Property Manager
Manager Lloyd Lloyd Masika
Nairobi
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