Customer Service Data Entry

CAREER OBJECTIVE

Seeking a position within a company that will allow me to fully utilize my communication, organizational, and problem solving skills.

QUALIFICATIONS

• Strong communication skills

• Bilingual, English/Spanish

• Excellent time management skills

• Customer service

• Organized

• Problem solving skills

• Microsoft Word

• Professional phone etiquette

EXPERIENCE

Administrative Assistant/Secretary-Jorgenson Tax & Accounting 03/2019-01/2020

• Answer and direct phone calls, organize and distribute messages, organize documents and files, maintain and order office supplies, schedule meetings and conferences, open and close office, prepare reports, data entry, process bills and expenses, use QuickBooks and Excel.

Volunteer-First Presbyterian Church 01/2017-10/2018

• Customer service; greet patrons, direct phone calls, make copies, data entry, organize paperwork, assist book keeper and church coordinator as needed.

Tutor-High Alpha Innovation 08/2014-06/2015

• Review curriculum and assignments, translate for students and teachers, assist students with homework, questions, etc.

• Interpret information and status of students with parents, organize packets, forms, flyers, and materials.

• Implement home conferences, evaluations, schedule appointments.

Customer Service Representative-TJ Maxx 09/2013-01/2015

• Customer service; resolve customer complaints, take payment information/cashier, assist customers with questions and answers.

• Use scanner to stock items, inventory, stock shelves, unpack items, do mark ups and mark downs, organize fitting rooms.

Business Technician-Tulare County Office of Education 11/2011-01/2013

• Schedule and prepare for interviews, confirm and pay all accounts, payable and receivable.

• Write administrative memos and correspondence, provide coverage when needed in different departments, transfer incoming calls.

Recruiter-United Staffing and Associates 11/2010-11/2011

• Schedule and prepare for interviewees, implement background checks, check references, send out appropriate correspondence when needed.

• Maintain daily deposits and payroll, other duties as needed.

EDUCATION

Fresno Pacific University-Bachelor’s Degree, Liberal Arts

College of the Sequoias- Associates of Arts, Business Administration

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