Customer Service, Medical Records, Administrative, Front office
Resume:
Ileana Solano
***************@*****.***
Westminster, CA 92683
Work experience
Receptionist/Office Coordinator
Conifer Health Solutions - Westminster, CA
April 2023 to February 2025
Customer Service Representative
Scan all claims received and send it to the proper person
Stamp all going out mail using our company postage meter
File documents in our file room cabinet by Doctors last name
Prepare FedEx and Certified mail by using our company postage meter
English and Spanish interpretation for all member
Administrative Assistant
Cannon Business Solutions - Santa Ana, CA
February 2022 to September 2023
Administrative Clerk
Data Entry with customers ID for security policy
Assist management with dispatching engineers daily
Check emails and reply to the client
Scanned all paperwork and filled into electronic folders
Type invoices and mail them out to customers
Using our mail meter machine to send out mail
Sorting incoming mail for different departments
Medical front Office
Doctors Medical Group - Huntington Beach, CA
2015 to November 2021
Check patients in with their proper ID
Put patients in their rooms
Get patient ready for Doctor to see them
Schedule patients appointments
Prepared files for Doctor to see patients next day
Call patients to remind them of their appointments
Scanned and file medical records into electronic files
Answer phones and collect co-pays
Receptionist/Administrative Assistant
Tahiti Legend Tours - Huntington Beach,
2010 to June 2015
Answer and direct phone calls
Greet customers as they come in
Update tour schedules daily
Data entry with customers name and address for labels to be put in our brochures to be mailed out daily
Confirm flights daily with customers
On line sending tickets to customers, or mailing them out to their home
Maintain operations by following policies and procedures
Education
Two year College in Business Administration
Golden West College - Westminster, CAJune 1985 to July 1987
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