Talent Acquisition Client Services

Sharyl Oliver-Augustitus, CIR & SRC

Chesterfield, MI 48047 586-***-**** ********@*****.*** http://www.linkedin.com/in/sharyl Dynamic Talent Acquisition Leader and RPO Expert

Well-respected driven leader in talent acquisition and Recruitment Process Outsourcing (RPO), proven track record of success. Known for high performance, effective leadership, and unwavering work ethic, tackle challenges head-on with a positive attitude and a smile. Extensive experience spans project management, white-glove client services, marketing, operations, system implementations, human resources, recruiting, staffing initiatives, and high-volume hiring. Built strong, dedicated, and dependable teams, showcasing expertise in handling the most sensitive and confidential inquiries or complaints. Sincerity and meticulous attention to detail drive goal-smashing results. With a natural initiative and a commitment to exceeding exemplary customer service standards, consistently deliver outstanding outcomes. EXPERIENCE

Prime Healthcare Virtual

Regional Talent Acquisition Specialist II, 2025-present Sevenstep Talent RPO a division of by Kelly Services Virtual Recruitment Business Manager, 2017-2025

• Client services, delivery & cross-functional collaboration Led game-changing full-cycle recruitment for Fortune 4 & 5 healthcare clients, VMS provider, Rapid Response team, managing ~2500 niche healthcare roles annually. Contributed to earning Baker’s Dozen and multiple HRO top awards.

• Performance Excellence: Achieved exemplary survey scores 90%+, surpassing SLA & KPI delivery expectations, enhancing quality-centric hiring manager and candidate experiences. Recognition received for consistently leading in NPS scores MoM. Candidate Experience: Improved boosting the number of feedback surveys received month-over-month. Business Reviews: Highlighted in Quarterly Business Reviews for impactful SLA and KPI achievements, driving client retention.

• Opportunistic Project Manager over several contract conversions for all types of roles including pilot programs, clinicians, behavioral health, sales and operations:

IT Product managers saving >$750,000 delivered in 23 days.

Medical coders saving >$3,640,000 delivered in 35 days.

Hired ~1600 onsite licensed tele-sales reps’ delivery accelerating by 90 days.

Client recognition received for value-add idea video resulted in “day of the life” for field travel nurses. The video boosted morale, was utilized in recruiting and the talent acquisition nurturing approach reduced turnover from 44% down to 18%.

Average time to fill is 21 days.

Praised for most impacted/redeployed, Veterans, internal and DEI hiring unique targets.

• Team Leadership: Managed and developed a team of 9+ resources across the US and offshore (India, Philippines, Malaysia, UK). Performance Coaching: Organized full-desk recruiters to improve time-to-fill

(TTF), ensuring metrics were met in our changing, fast-paced environment.

• Accomplished People Leader: Directed and cross-trained a scalable team, leveraging talents and incorporating blitz production events. Offer Expertise: Known as the “offer queen,” trained others improving confidence and increase offer-to-hire ratios by capitalizing on individual strengths. Optimization Framework: Implemented recycle and pipeline strategies for field roles and rural areas. Subject Matter Expertise: Reviewed aging requisitions with new prospects and ideas, sharing knowledge with peers. Developed Spanish sourcing, and marketing strategy for the USA. Sharyl Oliver-Augustitus, CIR & SRC

Chesterfield, MI 48047 586-***-**** ********@*****.*** http://www.linkedin.com/in/sharyl

• Transformative & transparent advisory Committee Member for Junior Leadership, Sevenstep Cares, Military Initiatives and Quarterly News & Views. Nominated by my peers for employee of the week and Unbounded Employee of the months, Social Responsibility, Client Delight and Productivity Awards. Register Tape Network division of Eli Global Companies Virtual Corporate Sales Recruiter, December, 2016 – June, 2017 Clinical Magnet RPO, a division of Supplemental Health Care Dallas, TX & Virtual Talent Acquisition Consultant, Trainer & Sourcing Project Lead, January, 2016 – December, 2016

• Client services & collaboration Parkland Hospital. Advisory Committee Member, and Oasis Project Leader. Nominated by my peers for a Magnetism award. Top revenue generator for seven months in a row. Full cycle recruiting of 90 reqs up to three years old, high level of difficulty to fill Psych Mental Health Nurse Practitioner & Prison Physician Assistant reqs in 60 days or less of mid-level niche healthcare provider roles passively sourced.

AgileOne RPO division of Act-1 Group Las Vegas, NV, Denver, CO & Virtual Global Senior Talent Sourcing Manager, January, 2012 – January, 2015

• Client services, delivery & collaboration: Acquired top talent for Fortune 500 companies. Industries included: Healthcare, Financial services, Sales, Bioscientific, IT, Manufacturing, Human Resources, Oil/Gas, Chemicals, Environmental, Waste, Water, Wind, Retail and more. Global full cycle program management and recruiting. Planning & conducting executive-level presentations with our customers weekly showcasing budgets, quarterly business reviews, trends, market intel, upselling additional services

& needs.

• Leadership, development & training: Nominated by executive leadership & employees to mentor & train new employees developing their career, on systems & created a global resource directory tool, resume & posting resources housed for our global organization.

• Cost savings & revenue: Recognized for the editing, engagement, resourceful, best negotiating skills and saved the Corporations thousands of dollars in salaries and vendor contracts. Estimated savings $800k for Agile-1 and our clients. Upsold outsourcing services, additional staff & extended contracts.

• Execution model of the Center of Excellence: Managed team of nine resources to handle multiple sourcing requests, ATS cleanup projects up to 10,000, & Postings exceeding ~700.

• Awards: Corporate wide AIM Ambassador Award. Nationally nominated out of 40 Recruiters for 2 Recruiting Trend awards-Recruiting Innovation and Talent Hunter. In 2012, client ConocoPhillips, for creating & maximizing (SEO) social media strategy, on LinkedIn for most influential hiring organization while increasing their image.

VOLUNTEER & COMMUNITY SERVICE

Boy Scouts of America

Committee Service Chair

2015-present

Operation Gratitude

SE Michigan Community Outreach Executive

2016-present

EDUCATION & CERTIFICATIONS

• Macomb Community College, Warren, MI

Associate’s degree, General Business

• 175+ LinkedIn Recommendations

• AIRS CIR

Certified Internet Recruiter Certification

• Act-1 SRC

Social Media Recruiting Certification

COMPUTER SKILLS AND PLATFORMS

Workday Taleo Brassring Active Recruiter Avature Brazen Bullhorn Kenexa Ultipro Virtual Edge Applicant Pro Openhire/Silkroad PeopleSoft Acceleration BANG Workable IBM Notes TRM Loopworks SuccessFactors Sevayo Oracle Jobvite iCims Oasis Inside Connector

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