Cloud Infrastructure Devops Engineer

HIGHLIGHTS

Spearheaded CI/CD pipeline development with Jenkins, GitLab CI, and Terraform, automating enterprise application processes.

Managed and designed cloud environments across AWS, Azure, and GCP, using Terraform to optimize resource utilization through infrastructure as code.

Deployed and managed containerized applications using Docker and Kubernetes, enhancing container orchestration.

Developed and secured RESTful APIs, integrating with Kubernetes services using AWS API Gateway and Azure API Management.

Administered Linux and Windows servers, automating configurations and patch management with Ansible, and setting up Apache, Nginx, and IIS for web service delivery.

Provided advanced SRE support with Prometheus and Grafana, performing root cause analysis for critical Kubernetes incidents.

Led training on Helm, Kubernetes operators, and API management, enhancing team capabilities.

Automated infrastructure tasks with PowerShell and Bash scripting, provisioning Kubernetes clusters on Azure and AWS, and securing network settings.

Optimized CI/CD processes by integrating automated testing frameworks, reducing deployment times and increasing code reliability.

Implemented infrastructure monitoring and alerting systems with tools like ELK Stack and Datadog, ensuring real-time visibility and proactive issue resolution across cloud environments.

Summary

A seasoned Senior DevOps Engineer with over 12 years of hands-on experience, specializing in cloud infrastructure, automation, and CI/CD pipelines. Demonstrates a proven track record in designing, implementing, and managing intricate DevOps environments across AWS, Azure, and GCP. Skilled in utilizing tools such as Terraform, Kubernetes, Jenkins, and Ansible to automate infrastructure, enhance application deployment processes, and ensure system reliability.

Certifications:

Certified VMware Associate – VCA-DCA

Certified VMware Professional – VCP-DCA

Microsoft Certified Solutions Expert: Cloud Platform

Microsoft Certified Solutions Associate (MCSA)

Microsoft Certified Professional (MCP)

Education

Bachelor of Business Administration: Computer Information Systems,

Jarvis Christian College, Hawkins, TX 2004

Bachelor of Science: Computer Science,

Jarvis Christian College, Hawkins, TX 2004

PROFESSIONAL EXPERIENCE

Principle Infrastructure Architect March 2023 – March 2024

Amgen Inc (Unisys)

Responsible for overseeing the design, optimization, and management of cloud-based infrastructure and DevOps pipelines at Amgen. Specialized in utilizing AWS services like Lambda, CloudFormation, and EC2 to support intricate data analytics and biocomputing needs. Played a pivotal role in the Skylift project, integrating SAP HANA with AWS infrastructure and implementing automated deployment processes.

Led the Skylift project, integrating SAP HANA with AWS infrastructure and automating deployment with AWS Lambda and CloudFormation.

Developed and optimized CI/CD pipelines with Jenkins, GitLab CI, and Terraform, integrating Kubernetes to enhance deployment efficiency.

Architected and managed AWS cloud infrastructure, optimizing EC2 instances, S3 storage, and VPC networking for scalability and reliability.

Automated the provisioning of infrastructure resources using AWS CloudFormation, ensuring consistent deployments of SAP HANA environments.

Implemented advanced monitoring and logging solutions with AWS CloudWatch, Prometheus, and Grafana, improving infrastructure performance insights.

Managed AWS Lambda functions within Skylift, enhancing scalability and automation of routine tasks.

Integrated security best practices into CI/CD pipelines, using HashiCorp Vault and SonarQube for secrets management and vulnerability scanning.

Provided SRE support for Skylift, ensuring high availability of SAP HANA infrastructure on AWS and implementing preventive measures.

Mentored junior DevOps engineers on best practices in cloud infrastructure management and CI/CD automation, leading training sessions.

Automated infrastructure tasks using Python and Bash scripting, including SAP HANA deployments and AWS CLI network configurations.

Cloud Engineer July 2021 – February 2023

Alight Solutions

Responsible for cloud infrastructure management, CI/CD pipeline automation, and security compliance. At Alight Solutions, I played a pivotal role in designing, implementing, and maintaining DevOps practices across AWS and Azure environments, ensuring robust security, high availability, and adherence to FedRAMP standards.

Architected and optimized cloud infrastructure on AWS and Azure using Terraform, focusing on scalability, high availability, and security for critical client applications.

Led the creation and refinement of CI/CD pipelines with GitLab CI, Jenkins, and Ansible, integrating Kubernetes to streamline deployment and improve efficiency.

Integrated security tools like Checkmarx, Veracode, and SonarQube into CI/CD pipelines, ensuring early identification and resolution of vulnerabilities.

Implemented and maintained monitoring solutions using Splunk, ELK Stack, and AWS CloudWatch, creating custom dashboards for real-time performance and security insights.

Provided SRE support, ensuring high availability and reliability of client applications, using Prometheus and Grafana for system health monitoring and incident analysis.

Automated infrastructure tasks with Python, PowerShell, and Bash scripting, including provisioning Kubernetes clusters and configuring network settings on Azure and AWS.

Managed IAM on AWS and AAD, implementing RBAC, enforcing MFA, and using HashiCorp Vault for secure secrets management across deployments.

Ensured FedRAMP compliance by automating compliance checks, conducting audits, and managing secure cloud infrastructures according to government standards.

Utilized Docker and Helm for containerization and Kubernetes deployments, enabling efficient updates, rollbacks, and consistent performance across environments.

Collaborated with development teams on branching strategies, testing infrastructures, and deployment processes, while advising clients on improving DevOps practices.

Mentored junior DevOps engineers, leading training on cloud infrastructure, CI/CD automation, and security, and integrating tools like SonarQube and Checkmarx.

Played a key role in addressing security vulnerabilities, implementing automated security scans within CI/CD pipelines, and ensuring ongoing compliance.

Devops Engineer Contractor December 2018 – December 2020

Tech Mahindra at Chevron

Responsible for application migration and DevOps practices. At Chevron, I led the migration of critical enterprise applications to Azure Cloud, while optimizing and automating the DevOps processes to support continuous delivery, security, and scalability across multiple environments.

Led the migration of 17 critical enterprise applications to Azure Cloud, using Azure Migrate and custom scripts for a seamless transition with minimal downtime and optimized resource use.

Architected and managed DevOps pipelines with Jenkins and Azure DevOps, integrating them with AKS for reliable containerized application deployments across environments.

Developed and optimized CI/CD pipelines, cutting deployment times by 50%, and used Terraform for consistent and compliant provisioning of Azure resources.

Implemented Docker and Kubernetes for scalable cloud deployments, managing Helm charts for simplified updates and rollbacks across various environments.

Automated infrastructure provisioning with ARM templates and Terraform, ensuring secure and highly available application environments.

Enhanced security by integrating SAST/DAST into CI/CD pipelines using Checkmarx and SonarQube, meeting Chevron’s security standards.

Managed Azure App Services, configuring autoscaling and load balancing, and implemented Azure Traffic Manager for global high availability and performance.

Provided advanced application performance support using Splunk and Azure Monitor, conducting root cause analysis and corrective actions to ensure reliability.

Collaborated with development teams to redesign legacy applications for cloud-native architecture, maximizing Azure's scalability and resiliency.

Implemented secure and efficient API management strategies with Azure API Management, developing scalable RESTful APIs that integrated seamlessly with cloud services.

Mentored junior DevOps engineers in cloud infrastructure, CI/CD automation, and security, leading workshops on Azure, Kubernetes, and Terraform.

Server Delivery Contractor December 2016 – August 2018

Energy Transfer Partners

Responsible for migrating and optimizing applications and infrastructure in a hybrid cloud environment. I led the migration of critical systems from physical servers to virtualized environments, streamlined application deployments, and implemented automation and monitoring solutions to ensure high availability and performance.

Led the P2V migration of over 250 Windows servers using VMware vSphere, reducing hardware costs and improving system performance.

Architected and managed DevOps pipelines with Jenkins and Ansible, automating build, test, and deployment processes across on-premises and cloud environments, integrated with VMware for consistent deployments.

Streamlined application deployments using Terraform and Ansible for IaC, enabling rapid resource provisioning and consistent configurations.

Enhanced VDI and SCADA systems by optimizing HP DL-380 servers, Nimble Storage clusters, and 3PAR storage systems, implementing storage replication and disaster recovery solutions.

Managed HP OneView and 9K Brocade switches, optimizing server and network resources for high-volume data traffic in SCADA and VDI environments.

Implemented Azure Backup solutions, ensuring secure, automated backups and fast recovery, including Azure Site Recovery for seamless disaster failover.

Automated server provisioning, patch management, and deployments using PowerShell and Ansible, reducing manual workload and improving deployment reliability.

Integrated ELK Stack and VMware vRealize Operations for advanced monitoring, providing real-time system performance insights and proactive issue resolution.

Server Systems Engineer January 2015 – December 2016

Hewlett-Packard

Responsible for virtualization operations, cloud infrastructure, and automation. At Hewlett-Packard, I played a key role in deploying and managing the infrastructure for HP’s Helion Cloud, integrating virtualization technologies, and automating processes to support large-scale cloud services until the project’s conclusion

Led the deployment and management of HP Helion Cloud infrastructure, ensuring performance and scalability by overseeing the installation and configuration of HP DL-380 servers and c7000 Blade Enclosures.

Implemented VMware vSphere virtualization, managing over 1,500 virtual machines across data centers to support HP Helion Cloud’s public and private services.

Architected and automated DevOps pipelines using Jenkins and Ansible for HP Helion OpenStack and Stackato, reducing deployment times and ensuring infrastructure consistency.

Utilized Terraform and HP Server Automation for IaC, streamlining resource provisioning and enabling rapid scaling of the Helion Cloud platform.

Integrated and managed HP Helion OpenStack within the Helion Cloud, optimizing services for high availability and performance.

Managed HP 3PAR and Nimble Storage systems, integrating them with Helion Cloud to provide scalable, reliable storage and implementing disaster recovery strategies.

Configured HP Virtual Connect modules in c7000 Blade Enclosures, optimizing network traffic and resource utilization for virtualized and cloud environments.

Developed advanced monitoring solutions with VMware vRealize Operations, enabling real-time infrastructure performance insights and proactive issue management.

Led disaster recovery implementation for HP Helion Cloud, ensuring quick restoration of critical services with VMware SRM and storage replication.

Collaborated with teams to support continuous development and deployment of HP Helion Stackato, managing integration with AWS, VMware, and Azure.

Systems Engineer November 2014 – January 2015

Sava Senior Care

Responsible for server virtualization, Active Directory, Windows Server management, and PowerShell scripting. Demonstrated expertise in managing and troubleshooting complex IT environments, ensuring system stability and security. Adept at providing support to large user bases, with a focus on optimizing infrastructure performance and automating key administrative tasks.

Provided Tier 2 support to 2,800 end-users across 250 facilities, ensuring the smooth operation of critical IT systems and resolving complex technical issues in a timely manner.

Managed and administered a network of 600 servers, including virtual machines running on Hyper-V, ensuring high availability and performance across the organization.

Administered and maintained Active Directory environments, including managing user accounts, permissions, and group policies to ensure secure and efficient access management.

Troubleshot and resolved issues related to Hyper-V virtual machines, ensuring optimal performance and minimal downtime for critical applications.

Installed and administered Lotus Notes 8.5, ensuring seamless email and communication services for end-users across multiple locations.

Utilized PowerShell scripts to automate routine administrative tasks, improving efficiency and reducing the potential for human error in system management.

Configured authentication and authorization settings within Active Directory, ensuring secure access management and compliance with organizational policies.

Managed access and permissions for over 1,000 virtual machines and 300 hosts, maintaining system integrity and security across the network.

System Support Engineer July 2014 – October 2014

CompuCom Systems

Responsible for providing technical solutions and strategies to optimize system performance and disaster recovery processes. Managed and maintained backups and services on MS Azure, executed disaster recovery scenarios, and automated tasks with PowerShell scripting. Played a key role in system monitoring and updates, ensuring operational efficiency and supporting client technologies.

Defined the implementation phases and work with teams on execution of technical solutions and strategies via Microsoft SharePoint

Maintained backups using Veeam backup, monitor manage services and backups on MS Azure

Set-up disaster recovery, run failover and failback scenarios with Azure

Wrote PowerShell scripts to manage Active Directory and Office 365 accounts

Installed and configured SCOM application as well as monthly SCOM quarterly updates and monthly management pack updates

Implemented WSUS/SCCM integration and created a monthly phased patching process

Participated in testing and evaluation of new technologies to ensure compatibility and functionality.

Systems Administrator September 2013 –June 2014

Wells Fargo

Responsible for managing and supporting Microsoft environments, including SCCM, SCOM, and Active Directory for a large-scale enterprise. Led the migration of physical hardware to virtual environments, managed SQL Server and AD migrations, and provided extensive support for Citrix environments. Played a critical role in maintaining network infrastructure and ensuring system compliance and security.

Created processes for support teams to manage updates packages, End of Life physical hardware to virtual conversion P to V, performance problems for PCI compliance networks in SCCM

Created SCOM console roles and reviews, software updates, and software releases to resolve technical issues.

Provided helpdesk support to partnership housing managers in a Windows Environment

Configured default least settings with MS Azure and managed RDS backups

Designed, built, managed and supported of Microsoft environments through SCCM & SCOM

Involved in Active Directory Administrator for 300 users and 850 servers

Wrote Powershell scripts to create Active Directory and Office 365 accounts

Responsible for SQL Server DB and Server 08 Active Directory migration

Installed, configured and managed Citrix v4.5 Xen environment for 400 nodes

Performed OS patching and updates on a regular basis, and upgrade administrative tools and utilities

Systems Administrator September 2012 – September 2013

Sodexo

Responsible for supporting and maintaining Microsoft Windows Server environments and managing Active Directory and MS Exchange services. Implemented cost-saving strategies by eliminating external services, provided support for retail terminals, and troubleshot software and hardware issues. Played a vital role in managing and supporting a diverse IT environment.

Strategized a way to eliminate the use of external credit card machines saving the company $20,000 per month in analog phone line usage.

Provided support for over 250 Micros KW270, WS4S, & WS5 retail terminals

Managed Active Directory and MS Exchange support for 25 WinXP, WinVista, & Win7 users

Analyzed and troubleshoot software, databases, network concepts, hardware, tools and ODBC

Provided IPhone Provide iOS iPad/Phone, AirPrint, Bonjour gateway, Apple Config Utility support

Systems Administrator December 2010 – August 2012

Quality Trailer Products

Responsible for managing server infrastructure and network configurations, including Active Directory, VMware, and Cisco routers and switches. Led migrations from physical to virtual environments, provided first-response support for IT incidents, and maintained backup and disaster recovery solutions. Played a key role in ensuring system availability and performance.

System Support Administrator December 2008 – November 2010

Tandy Leather Factory

Responsible for providing system support for a multi-location retail environment, managing Active Directory, Exchange servers, and POS software. Played a crucial role in supporting over 400 users across the US, Canada, and the UK, ensuring system reliability and addressing user issues through helpdesk support.

Information Systems Analyst November 2005 – December 2008

American Airlines

Responsible for providing IT support for home-based employees, managing Active Directory permissions, and supporting VPN clients and network infrastructure. Played a pivotal role in reducing company costs through home-based support initiatives and ensuring the reliability of communication systems for a high-volume call center.

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Counter Intelligence Agent September 2006 – May 2007

Best Buy Geek Squad

Recommended the best most cost-effective way to optimize the customer’s home PC functionality.

Streamlined processes to minimize repair time and customer downtime

Information Systems Analyst November 2005 – December 2008

American Airlines

Spearheaded initiative for homebased support; reducing company facility cost

Managed incoming domestic calls facilitating sales and generated company revenue.

Administration:

Office 365 / AWS /SharePoint

Active Directory

API, ARM, CI/CD

VMware vSphere 5/5.5/6/6.5

Hyper V, VMware, Citrix Xen Server

PowerShell

Cisco UCS Manager / HP iLO 4

HP ONEView / Dell OME iDRAC

Terraform, Kubernates(AKS), Jenkins

Linux Red Hat, Debian 9, ubuntu

Cloud & DevOps:

AWS / Azure / GCP

AWS Manaaged AD / Azure Active Directory

AWS Workspace / AWS API Gateway

Azure Kubernetes Service (AKS)/ Amazon Elastic Container

AWS CodeBuild / Azure DevOps / Azure Pipeline / Visual Studio Code

AWS CLI / Azure CLI

Azure Pipeline / AWS Pipeline / AWS Code Commit

Cloud Formation / CloudWatch / Azure Site Recovery

Route 53 / Azure DNS

Security & Monitoring:

• SonarQube / Checkmarx / Veracode

• Splunk / ELK Stack / Datadog

• Prometheus / Grafana / Nagios

• New Relic / Dynatrace / AppDynamics

• PagerDuty / OpsGenie

• GitHub Actions / Azure DevOps

Ticketing Systems:

HEAT / BMC Remedy / Spiceworks

Visual Studio / InSite ChangeGear /

Samanage / ServiceNOW

Education:

Bachelor of Business Administration, Computer Information Systems, Jarvis Christian College, TX 2004

Certifications:

Certified VMWare Associate – (VCA-DCA)

Certified VMWare Professional – (VCA5-DCA)

Microsoft Certified Solutions Expert: Cloud Platform

Microsoft Certified Solutions Associate - MCSA

Microsoft Certified Professional -MCP

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