Customer Service Store Manager

Kevin J. Porter

Emall:KevinsPorter**@gmait,com Ph.682-***-****

Objective: To obtai iti i

P ain 2 position using my customer service skills and contribute to an organization where

an grow and develop a Career,

Qualifications Summary:

* Safeserve certified and food handler casd (expires 2023)

* 10 years’ experience in high pressure environments

=Exceptional organizational skills in leading teams through effective planning problem solving and

Motivating staff to work collectively

* New York State Driver’s License

Experience

Syncere Consultants, Inc. fee caso, Present

Driver

Safely operated a motor vehicle, providing reliable and efficient transportation to appointments

for youth. Inspects bus and checks gas, oil, water and all lights, brakes, and safety equipment

before driving, adhering to all CDC Covip-19 safety guidelines.

Popeyes Louisiana Kitchen Feb 2018- April 2020

Assistant Store Manager

e Responsible for all aspects of the operation to maximize sale profits and enthusiastically lead

and motivate the team. Recruited trained and coach team members to maximize consumer

service and adhere to all safety and security procedures that led to lower staff turnover and

greater Customer satisfaction. Managed all cash controls and employee schedules and job

assignments. Worked closely with district manager on marketing, merchandising, and

promotional efforts to increase revenue.

NexDine, LLC Feb.2017-Nov. 2017

Grill Chef

Ordered supplies and managed inventory for all shifts. Monitored food preparation methods,

portion sizes and presentation to ensure compliance with standards.

\ Lee Driving Services August 2014-January 2017

Driver

e Provided shuttle service to local church excursions for senior citizens and disabled members.

Education-Diploma 1984 .

Kenwood Academy High School, Chicago, Illinois

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