DONNA FRAYN
971-***-**** **** Monticello Way, Heartland, TX. 75126 ******@*****.***
Personal Summary
Accomplished Executive Assistant and Office Manager with over 20 years of experience enhancing efficiency, productivity, and service quality across diverse corporate environments. Adept at supporting executive leadership, managing office operations, and fostering a high-performing and inclusive culture. Recognized for a common-sense approach to problem-solving, strong organizational skills, and the ability to thrive in high-pressure environments.
Core Competencies
Executive Calendar & Travel Coordination
Business Development & Talent Acquisition Support
Culture Keeper & Team Collaboration
Detail-Orientation/multi-task/prioritize workload
Office & Facilities Management
High-Quality Documentation & Communication
CRM & Data Management (Intapp preferred)
Event Coordination & Employee Onboarding
Budgeting and forecasting
Proficiency with Microsoft Office Suite
Invoice Processing & Expense Reporting (Concur preferred)
Experience
SR. Ops Specialist 02/2019 to 09/2024
INTEL – NEX EPE (Edge Platform Engineer)
Managed office operations, including ordering supplies, liaising with building management, greeting visitors, and overseeing mail management.
Provided high-level administrative support to senior executives, including calendar management, travel planning, CRM data entry, invoicing, and expense reporting.
Assisted with new employee pre-boarding, onboarding, and offboarding, ensuring seamless transitions.
Maintained a positive and high-performing office culture, fostering collaboration and inclusion.
Supported business development and firm-wide initiatives, contributing to overall growth and success.
Handled technology maintenance and troubleshooting, ensuring smooth daily operations.
Led the site committee team in Chandler, AZ, successfully mapping over 650 employees and managing related initiatives.
Ensured all team members stayed on track with quarterly training requirements, maintaining compliance with internal development goals.
SR. Administrative Specialist / EA 09/2016 to 01/2019
INTEL – Next Generation Standards
Acted as the primary point of contact for executives, managing schedules, travel logistics, ensuring seamless itineraries for executives and staff, and confidential information.
Coordinated corporate events, client meetings, and internal training sessions.
Processed expenses and invoices, ensuring compliance with financial policies.
Oversaw office administration and facility management, maintaining a professional work environment
Organized and coordinated calendar schedules for multiple VPs and managers, optimizing time management and workflow efficiency.
Compose correspondence, prepare presentations, reports, and other ad-hoc assignments
Handle all expense reports for the Executive team through Concur.
SR. Administrative Specialist 09/2011 to 08/2016
INTEL – SMG (America’s Sales & Marketing / US Events)
Managed day-to-day office operations, ensuring smooth workflows and efficient department site management.
Organized and budgeted corporate events for Intel, maintaining cost control while delivering high-quality experiences.
Coordinated logistics for large conferences, summits, and face-to-face meetings, enhancing overall event success and attendee satisfaction.
Collaborated with cross-functional teams to streamline event planning processes, improving communication and event execution.
Contributed to increased event attendance and positive feedback by optimizing logistical support and addressing customer needs.
Track and help drive completion of key deliverables and follow up on outstanding items.
Help to create an environment that is positive and fun to work in.
SR. Executive Assistant 01/2003 to 07/2011
NIKE
Managed calendars, workflows, organizational charts, planned events, and travel, ensuring seamless coordination for internal executives.
Handle sensitive material related to board meetings and product strategies and build strong relationships with internal stakeholders and external customers.
Arranged and coordinated complex domestic and international travel logistics, ensuring seamless itineraries for executives and directors.
Processed purchase orders and price adjustments, maintaining accuracy and timeliness in financial tasks.
Performed complex tasks and projects for internal executives and customers, delivering high-quality results in a fast-paced environment.
Identified opportunities for process improvements, obtained approval, and implemented changes that enhanced productivity and the quality of work.
Acted as a key point of contact for internal and external customers, ensuring clear communication and efficient issue resolution.
Education
FINANCE & BUSINESS
NATIONAL ASSOCIATION OF CTEDIT MANAGEMENT
Alberta College, CAN
TECHNICAL SKILLS
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
CRM Software (Intapp preferred)
Expense Management Systems (Concur preferred)
Calendar & Travel Management Tools
PROFESSIONAL ATTRIBUTES
High degree of maturity and ability to interact with senior executives and stakeholders.
Strong written and verbal communication skills with impeccable email etiquette.
Exceptional attention to detail and organizational capabilities.
Self-starter with an entrepreneurial spirit and ability to thrive in a collaborative, fast-paced environment.