Front End Office Manager
Resume:
Peg Moulden
********@*****.***
Market Street
Talent Relations Manager
April 2023 to Present
I oversee the entire hiring process, including job requisitions, prescreening interviews, and scheduling interviews with managers. I guide the new employee through the hiring process, communicating throughout the process until it is complete. As a Unionized store, I connect them with the Union rep for their benefits information. I follow up with Department managers as well as the new hires to ensure their training is hitting all goals. I partner with Store Leadership and managers to enhance their interview skills to select quality applicants and increase employee retention. I follow all State and Federal hiring laws, as well as Market Street’s internal policies and procedures.
Office Manager
Back to Health Chiropractic Office - Santa Fe, NM
February 2021 to March 2022
I scheduled all patients for the Chiropractor, Massage Therapist, and Acupuncturist including tracking canceled and missed appointments. I processed payroll, deposits, post-insurance payments, and minimal billing. Front End Manager/3rd Manager
La Montanita Co-op - Santa Fe, NM
September 2010 to February 2021
I hired, supervised, trained/educated, and when necessary, terminated, and scheduled 25 team members. I implemented policy and procedures as stipulated in the employee manual through one-on-one conversations and employee performance evaluations as indicated. I onboarded all new team members when the Store Manager was not available, including orientation. Front End Manager/Marketing Director
Whole Foods Market
May 2008 to September 2010 and November 1999 - 2003 Front-End Manager
I hired, trained, and scheduled 13 Front End Team members. I implemented WFM’s cash handling and personnel policies.
Marketing Director
My duties included supporting national and regional marketing programs. I created and implemented all local advertising campaigns. I coordinated all store tours, lectures, and in-store and Community events. Church Administrator
Unity Santa Fe - Santa Fe, NM
2003 to 2008
My duties included the day-to-day administrative operations of this church, including hiring, and training all office staff and volunteers. I coordinated all fundraising events at the church producing events that included national and international speakers with anywhere from 25 attendees to 800 attendees. Executive Director
Casa de Corazon - Taos, NM
1992 to 1994
My duties included all day-to-day operations of this 15-bed group home for teenage girls. I was responsible for the hiring, discharging, scheduling, and training of a staff of 19. I developed and implemented a budget of $435,000. I was responsible for all fundraising activities and public relations. I ensured the group home met and maintained all State and Federal requirements. HR Assistant/Community Liaison/Drug and Alcohol Counselor Pinon Hills Hospital - Santa Fe, NM
September 1989 to September 1992
HR Assistant/Accounts Payable
My duties included onboarding all new employees. Through the orientation process, I trained all new employees in the Hospital's policies and procedures, as well as benefits and insurance packages. I paid all the debts incurred by 2 facilities.
Community Liaison
As the Community Liaison, I was responsible for making new referrals in the community and maintaining strong relationships with our current referral sources. I was the communication link between the referral sources and the therapeutic team. I planned and implemented in-services and training for referral sources, community groups, and schools. In conjunction with the program manager, developed and assisted in training for the New Mexico State Police and other local agencies.
Drug and Alcoholism Counselor
I lead groups, on the 12 Steps, and other healing modalities. I recorded each patient’s progress using standard charting requirements.
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