Customer Service A Dedicated
Resume:
Sapna Patel
Halifax, NS
***************@*****.***
To expand my horizon and to utilize my skills and potential to the fullest and work in a company that values its people and provides a pool of resources to encourage ongoing personal, intellectual and professional development. I am flexible with a dedicated attitude, demonstrating the ability to communicate and relate comfortably with people. My aim in life is to succeed and excel in whatever I do. Work Experience
Pizza Maker/Cashier
Zesty pizza-Halifax, NS
April 2023 to September 2024
• Prepare ingredients: Make dough, sauce, and chop toppings like meat and vegetables
• Take orders: Receive orders by phone, online, or in person
• Bake pizzas: Follow recipes to bake pizzas at the correct temperature and time
• Ensure quality: Make sure ingredients and toppings meet company standards
• Clean: Keep the kitchen, utensils, and equipment clean
• Manage inventory: Keep track of supplies and ingredients
• Multitask: Manage multiple orders at once
• Follow health and safety standards: Prepare food safely Cashier/Customer Service
Passage to India Restaurant-Halifax-NS
December 2022 to August 2024
Stocked food item packaging and supplies.
• Packaged food items, maintained poron sizes, and presentaon to ensure to ensure that the food is prepared and presented in an acceptable manner.
• Completed opening and closing acvies for the restaurant front room, including cleaning, stocking, food storage, dishes, etc.
• Maintained dining area and front counter area of the restaurant to promote a clean image. · Maintained guest restrooms of the restaurant through cleanliness and stocking restroom items. · Maintained a professional appearance and grooming standards.
• Handled cash while processing customer food orders.
• Greeted customers pleasantly and promptly and assisng them throughout their dining experience. Security Guard
Montreal Elite Security-Montréal, QC
July 2020 to November 2022
• Access control:
Checking identification of visitors and employees, verifying authorization to access specific areas, and managing entry and exit points.
• Patrolling premises:
Conducting regular foot or vehicle patrols to identify potential security risks, check for damage, and maintain a visible presence.
• Surveillance monitoring:
Observing security cameras and other monitoring systems to detect suspicious activity.
• Incident reporting:
Documenting any security breaches, suspicious behavior, or emergencies, including details of the incident and actions taken.
• Emergency response:
Taking immediate action in case of emergencies like fire, medical situations, or active threats, including coordinating with emergency services.
• Customer service:
Providing assistance and information to visitors and employees as needed. Pizza Cook
Pizza Hut-Montréal-Montréal, QC
November 2020 to November 2021
Preparing dough balls, kneading the dough, and shaping it into a pizza shape. Heang up ovens to the appropriate temperature before baking pies.
• Making sure that ingredients are properly stored to prevent spoilage.
• Cooking pizza according to customer requests.
• Monitoring ovens to ensure that pizzas are cooked thoroughly and evenly without burning or scorching.
• Making sure that all food is stored in a safe manner and disposed of properly aer it has exceeded its expiraon date.
• Maintain a clean cooking staon and sanize equipment. Cashier
Burger King-Montréal, QC
January 2018 to October 2021
• Prepared a variety of foods according to customer orders or supervisor instrucons. · Stored food in designated containers and storage areas to prevent spoilage or cross-contaminaon. · Reported to each shi on me and ready to work.
• Cooked and package large batches of food that were prepared to order or kept hot unl needed. · Prepared fountain drinks and ice cream items.
Boulart
Warehouse Worker-Montreal,Qc
January 2021 to June 2021
• Process, package and ship orders accurately
• Organize stocks and maintain inventory
• Inspect products for defects and damages
• Examine ingoing and outgoing shipments
• Organize warehouse space
• Receive, unload and place incoming inventory items appropriately
• Check, verify and fill customer invoices
• Abide by all company safety and hygiene regulations
• Contribute ideas on ways to improve or optimize warehousing procedures
• Keep warehouse clean and organised daily
• Loading/unloading trucks
• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Receive and process warehouse stock products (pick, unload, label, store) Electronics Sales Associate (Full-Time)
Croma - The Electronics Mega Store
August 2017 to November 2017
Duties & Responsibilities:
• Ensure high levels of customer satisfaction through excellent sales service.
• Familiar with Assess customers needs and provide assistance and information on product feature.
• Excellent welcome customers to the store and answer their queries
• Cross sell products.
• Team up with co-workers to ensure proper customer service sell products. Electronics Sales Assistance
Big Bazaar Mall
May 2016 to July 2017
Duties & Responsibilities:
• Welcome and advise customer
• Handle payments
• Arrange ordering and delivery
• Receive deliveries from suppliers
Education
Bachelor's in Bachelor of computer application in marketing Sunrise university - Montréal, QC, CA
May 2018 to December 2020
Skills
• Microsoft Word
• Microsoft Office (Less than 1 year)
• Gujarati
• Microsoft Excel
• EXCELLENT MULTITASKER (Less than 1 year)
• Microsoft Powerpoint
• Responsible for handling cash; Ability to handle multiple tasks simultaneously.
• Friendly approachable; Able to effectively communicate with clients and staff.
• cash (Less than 1 year)
• Hindi
• Excellent communication skills: English, Hindi.
• MS OFFICE (Less than 1 year) SKILLS AND ABILITES:
• Excellent communication skills (Less than 1 year)
• English
• Familiar with PMS; Excellent with Microsoft Office, Word & PowerPoint.
• Restaurant Experience
Contact this candidate