Office Manager Ion

ZE

ZHALEH ERSHADI

*******@*****.*** 303-***-**** Aurora, CO 80016

Accomplished Office Manager wi h a proven rack record a ZDE.INC, adep in documen managemen and cus omer service. Excelled in main aining confiden iali y, enhancing office opera ions, and ensuring compliance. Skilled in office adminis ra ion and fos ering in erdepar men al harmony, significan ly improving efficiency and clien sa isfac ion. Cus omer service

Office Managemen

Organiza ional skills

Office Adminis ra ion

Documen Managemen

Compu er Proficiency

Knowledge of Ti le Procedures

Billing

Credi and collec ions

Documen a ion and con rol

Repor prepara ion

Travel Coordina ion

Compliance Moni oring

ZDE.INC

OFFICE MANAGER

04/2020 - 12/2024

Handled sensi ive informa ion wi h discre ion, main aining he confiden iali y of company documen s and personnel records. Provided excep ional cus omer service when addressing clien inquiries or concerns via phone calls or email correspondence.

Main ained accura e financial records by reconciling accoun s payable/receivable ransac ions regularly o ensure balanced budge s. Oversaw office inven ory ac ivi ies by ordering, requisi ioning, s ocking, and receiving shipmen s.

Facili a ed smoo h communica ion be ween depar men s, addressing concerns promp ly o main ain harmonious work rela ionships. Con rolled resources and asse s for depar men ac ivi ies o comply wi h indus ry s andards and governmen regula ions.

I have several years of experience as a Ti le Clerk and Office Manager in he au omo ive indus ry, specifically handling vehicle i les, regis ra ions, and rela ed adminis ra ive asks for dealerships. My background includes processing i le paperwork accura ely, ensuring compliance wi h s a e regula ions, and coordina ing wi h DMV offices. My skills in da a en ry, cus omer service, and aten ion o de ail make me well-equipped o handle he responsibili ies of his role efficien ly.

American Towing And Recovery

Office Manager

11/2018 - 02/2020

Handled sensi ive informa ion wi h discre ion, main aining confiden iali y of company documen s and personnel records.

Provided excep ional cus omer service when addressing clien inquiries or concerns via phone calls or email correspondence.

Main ained accura e financial records by reconciling accoun s payable/receivable ransac ions regularly o ensure balanced budge s. Managed vendor rela ionships, nego ia ing con rac s for cos savings while Summary

Skills

Experience

main aining high-quali y services.

Con rolled finances o lower cos s and keep business opera ing wi hin budge .

TRANSSHUTTLE

Office Manager

02/2011 - 11/2016

Main ained accura e financial records by reconciling accoun s payable/receivable ransac ions regularly o ensure balanced budge s. Provided excep ional cus omer service when addressing clien inquiries or concerns via phone calls or email correspondence.

Handled sensi ive informa ion wi h discre ion, main aining confiden iali y of company documen s and personnel records.

Oversaw office inven ory ac ivi ies by ordering and requisi ions and s ocking and shipmen receiving.

Managed compliance o keep organiza ion opera ing wi hin legal and regula ory guidelines.

Asia Pacific Universi y of Technology & Innova ion MALAYSIA DEGREE in Tourism Managemen

Education

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