Katrena Morris
Case manager, Clinical intake,
and General manager
Contact
Louisville, Ky 40218
*************.**@*****.***
Education
Mid-America college for funeral Service
Hamburg pike Jeffersonville, IN
Objective
Approach every situation professional and as etiquette as possible whether it be leading others or helping patients get on medication. The goal is to be committed to any task with tenacity and attention.
Key skills
Managing others
Problem solving
Effective Leader
Excellent communicator
Knowledge of basic computer skills
Experience
September 2023 – Current
Case Manager * Pharmacord
October 2019 – August 2023
Clinical intake• Humana
November 2017 – August 2019
General Manager • Speedway
Responsibilities: over see case for high end medication, assure that I helped the patient get on the programs we offered and followed up with the patients care. As a clinical intake Specialist, I approved prior authorizations for medical needs for healthcare providers for there patients. In the role of General manager made sure the store was fully staffed, overseen all financial responsibilities such as pay role, banking needs, and store orders. Overall assuring the needs of the customers on all platforms.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.