Customer Service Guest

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PRENTISS GREEN

OBJECTIVE

Secure a position as a team player in a people-oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment. SKILLS/QUALIFICATIONS

Trustworthy

Energetic

Written/Verbal Communication

Responsible

Reliable

Professional

Efficient

Customer Service

EDUCATION

2009 - 2013 Roy J. Wasson High School Colorado Springs, Colorado 2013 - 2014 Brigham Young University Rexburg, Idaho WORK EXPERIENCE

ATLANTA’S BREAKFAST CLUB

Customer Service/ Waitress Atlanta, GA 05/2015 to Current Served restaurant customers with a professional attitude Demonstrated genuine hospitality while greeting guests Trained new waiters and floor staff on guest service expectations, safety procedures, food handling and restaurant protocols

Crossed trained in barback, expediting, and waiter services Suite Food Lounge

Customer Service/ Expeditor Atlanta, GA 05/2015 to Current Demonstrated genuine hospitality while greeting guests Trained new waiters and floor staff on guest service expectations, safety procedures, food handling and restaurant protocols

Resolved guest complaints quickly and efficiently

Demonstrated teamwork at all times

Top Golf

Guest Services Representative West Midtown, GA 05/2015 to 06/2016 Provided professional, friendly, and engaging service Received and delivered orders as well as handled payment transactions Resolved guest complaints quickly and efficiently

Demonstrated teamwork at all times

Bartaco Mexican Restaurant

Customer Service/Waitress Atlanta, GA 06/2013 to 05/2015 Greeted customers as they arrived at the Bartaco location Provided information on products and the concept and principles of the restaurant Completed minor repairs on bartaco equipment as needed Crossed trained in barback, expediting, and waiter services Ensured supplies and food were available and informed procurement officers of any shortages REFERENCES AVAILABLE UPON REQUEST

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