Lube Technician Store Manager
Resume:
N
Joshua Norris
*************@*****.***
Fort Sill, Oklahoma 73503
SUMMARY
Knowledgeable Lube Technician interacts positively with customers, simplifying complex mechanical or technical issues for service satisfaction. Committed to providing advanced diagnostic and repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications, including foreign and domestic. Great problem-solver with strong background as qualified technician and manager. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs. Successful leader offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments. Skilled worker demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace or refurbish components. Proficient in maintaining records, updating logs and training employees.
SKILLS
●OSHA Compliance
●Fluid Checks
●Shipment Receiving
●Bay Maintenance
●Automotive Lift Operation
EXPERIENCE
Oil and Lube Technician
Lawrenceville, GA
Jiffy Lube Oil Change Center/ Mar 2013 to May 2014
●Demonstrated advanced product knowledge to solve customer issues.
Assistant Manager
Lawrenceville, GA / May 2014 to November 2014
Jiffy Lube/
●Organized schedules, workflows and shift coverage to meet expected business demands.
●Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
●Delegated daily tasks to team members to optimize group productivity.
●Collaborated with store manager to develop strategies for achieving sales and profit goals.
●Enforced company policies and procedures to strengthen operational standards across departments.
Store Manager
Griffin, GA
Grease Monkey / November 2014 to March 2015
●Trained and mentored associates to teach daily tasks and procedures.
●Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
●Managed inventory tracking and physical inventory counts to minimize loss.
●Completed thorough opening, closing and shift change functions to maintain operational standards each day.
●Monitored employee performance and identified performance gaps for corrective action.
●Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
●Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Lube Technician
McDonough, GA
All Automotive Repair / April 2015 to February 2016
●Checked fluids and maintenance-related parts and topped off or replaced.
●Changed oil, transmission fluid and filters in vehicles.
●Drained motor oil, changed oil filters and greased chassis fittings.
●Kept shop area neat and clean by removing debris and safely disposing of used oil.
●Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
●Checked tire pressure and performed tire repairs, installations and maintenance tasks.
●Rotated tires and checked brakes on vehicles.
●Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Certified Lube Technician
Colorado Springs, CO
Phil Long Ford Of Motor City / July 2022 to September 2022
●Scheduled and performed preventive maintenance.
●Drained motor oil, changed oil filters and greased chassis fittings.
●Changed oil, transmission fluid and filters in vehicles.
Porter
Colorado Springs, CO
Phil Long Ford Of Motor City / Septembert 2022 to April 2023
●Performed basic maintenance and cleaning.
●Cleaned various work areas by mopping, vacuuming and polishing mirrors.
●Maintained clean and tidy appearance in reception, waiting areas and hallways.
●Walked property and grounds, picking up trash and debris to maintain curb appeal.
EDUCATION AND TRAINING
Certificate of Technology: Automotive Mechanics
Chattahoochee Technical College Jun 2014
Marietta, GA
ACCOMPLISHMENTS
●served 2.5 years in the army with honourable discharge.
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