Business Analyst Process
Resume:
Monish Velur
Business Analyst
************@*****.***
SUMMARY OF SKILLS
Documentation Expertise: Skilled in creating Business Requirements Documents (BRD), Functional Requirement Documents (FRD), Use Case Specifications, Requirements Traceability Matrices (RTM), Data Dictionaries, Disaster Recovery Plans, and performing SWOT Analyses.
SDLC Proficiency: Extensive knowledge of SDLC methodologies, including Waterfall, Agile/Scrum, and Rational Unified Process (RUP), with hands-on experience across all phases.
Modeling Skills: Proficient in Business Process and Visual Modeling using MS Visio and Rational Rose, applying UML standards to produce Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Workflows, Interaction Overview Diagrams, Timing Diagrams, and Class Diagrams.
Requirements Management: Adept at Feasibility Studies, Requirement Elicitation, and Documentation using JRP and JAD sessions with stakeholders, SMEs, and end-users.
Collaboration: Strong experience working with stakeholders and cross-functional teams to define and document business, functional, and technical requirements within SDLC frameworks.
SharePoint Management: Experienced in document collaboration, including custom web part creation and master page development.
Analytical Expertise: Skilled in performing GAP Analyses, SWOT Analyses, and Cost-Benefit Analyses to inform strategic decision-making.
Quality Assurance: Comprehensive involvement in Test Planning, Preparation, Execution, and Report Generation to ensure compliance with business requirements, including leading User Acceptance Testing (UAT).
Technical Knowledge: Solid understanding of web technologies and API communication protocols, including XML and JSON schemas.
Process Documentation: Exceptional ability to document business processes through Use Cases, User Stories, Progress Reports, and Business Process Summaries with precision.
Problem-Solving and Leadership: Strong analytical, problem-solving, negotiation, decision-making, and organizational capabilities with proven ability to manage multiple priorities effectively.
Communication: Excellent interpersonal, communication, and presentation skills, with a proven ability to advocate for customer and user needs.
WORK EXPERIENCE
Business Systems Analyst
HCL Technologies, Minneapolis, MN Oct 2024 – Present
Project: Migration of the Legacy Application
Gathered business requirements and reviews, analyses, and evaluated complex business systems and user needs.
Elicited requirements using interviews, document analysis and requirements workshops.
Worked with stakeholders to identify process and requirements for data migration in the project.
Worked with the development team to provide technical and functional requirements.
Monitored and documented project progress by tracking activities. Managed reporting request from business owners and document requirements.
Prepared and maintained status report updates on the progress of assigned tasks.
Communicated with cross-functional teams and coordinated with teams located in various time zones. Contributed to team effort by accomplishing related results as needed.
Analysed business workflow and system needs for conversions and migrations to ensure that encounter, recovery and cost savings regulations are met.
Developed and prepared effective test plans and cases to perform various types of testing based on requirements and functionalities.
Worked collaboratively with development team and business to resolve issues. And assisted with system testing, migration or implementation of systems.
Conducted system analysis and data analysis, including activities for data mapping and migration.
Worked in project development and implementation to ensure business requirements are delivered
Managed and maintained the design and documents on SharePoint.
Participated actively in agile ceremonies, including sprint planning, scrum, demos, and retrospectives.
Managed epics, user stories, requirements, and acceptance criteria in Azure DevOps.
Collaborate with management and stakeholders to ensure agreement on system principles.
Business Analyst
AceQuest Corporation, New Jersey, NJ Jan 2023 – Sep 2024
Analyzed and translated complex business requirements into actionable system specifications, ensuring alignment with user expectations.
Facilitated requirements gathering through stakeholder interviews, document analysis, and interactive workshops.
Collaborated with stakeholders to define processes and requirements for seamless data migration within the project scope.
Partnered with development teams to provide detailed technical and functional specifications for successful implementation.
Monitored project activities, documented updates, and managed reporting requests to ensure transparency and alignment with business goals.
Prepared and maintained comprehensive status reports to communicate project progress effectively.
Coordinated cross-functional team efforts across multiple time zones, fostering clear communication and collaboration.
Assessed business workflows and system requirements to support data conversions and migrations while adhering to compliance and cost-saving regulations.
Designed and executed test plans and cases to validate system functionality and alignment with business requirements.
Resolved issues and supported system testing, migration, and implementation in collaboration with development teams and stakeholders.
Conducted in-depth system and data analysis, including data mapping and migration, to ensure accuracy and consistency.
Actively contributed to project development and implementation phases, ensuring the successful delivery of business objectives.
Business Systems Analyst
Wells Fargo, Minneapolis, Minnesota May 2022 – Dec 2022
Project: Development of a Model Ready Data
Worked extensively in agile methodology for effective software development to deliver business value while incorporating constantly changing requirements.
Involved in project scope meetings with the Pricing manager to understand the type of requests and issues handled by the pricing team and documented the high-level business requirements to the product backlog using JIRA.
Developed and evolved digital payment channels KPIs and measurement frameworks to align all divisions.
Created and upgraded payment processing procedures from time to time for bank operations.
Defined, developed, and implemented data models & date Warehousing to generate meaningful insights and delivered self-service analytical data visualizations to the business users using Power BI reports.
Involved in Data Modeling Logical and Physical Design of Databases, Normalization and building Referential Integrity Constraints of data Warehousing.
First-hand knowledge of REST API consumption.
Involved in Joint Application Development sessions with SMEs and development teams and documented functional business requirements as product backlogs using JIRA.
Involved in mobile device application and technology development to ensure device management standards are met.
Participated in requirements gathering, design, testing and implementation of the vendor master data project for Fiserv.
Created data mapping documents to illustrate how data moves through ETL processes.
Defined and document data transformation rules for ETL developers.
Worked closely with ETL developers, database administrators, and other technical teams to implement data solutions.
Performed data quality assessments and validation checks on ETL processes.
Optimize SQL queries and ETL processes for performance and efficiency.
Gathered and documented requirements for to back-end data output related to Authorization, Settlement, Pricing & Reporting.
Created and transformed business requirements into Software Requirement Specification.
Provided training and support to end-users on using outbound calling systems and APIs, addressing questions and concerns to ensure successful adoption.
Monitored and analyzed key performance indicators (KPIs) to measure the effectiveness of outbound calling campaigns and identify areas for optimization.
Contributed to the development and implementation of best practices, standards, and policies for outbound calling operations.
Business Systems Analyst
Kaleidozone Pvt Ltd, Chennai, India June 2018 – Oct 2021
Project: Enhancement to the Claims Processing System
Followed Rational Unified Process Methodology for the entire Software Development Life Cycle.
Conducted One-on-One interviews with high-level management team as well as Subject Matter Experts.
Worked collaboratively with Subject Matter Experts, Developers and Testers to perform GAP Analysis of the existing system functionalities with TO-BE system.
Created Use Case Documents and used Rational Rose for creating UML Diagrams.
Translated requirements to technical staff to ensure the requirement were incorporated into system design.
Worked with Service Now Configuration Management Database, Discovery and Service Mapping
Worked to implement dynamic and responsive Service Portal and end-user interfaces on the Service Now Platform.
Created and executed Testing Scenarios, Cases & Conditions involving User Acceptance Testing, Regression Testing, Integration Testing, and System Testing on loading professional Claims.
Verified and entered claims data within predefined templates containing loops and segments.
Coordinated with other teams for a smooth deployment in Validation and Production Environments.
Worked on data modeling and produced data mapping and data definition documentation.
Actively involved in updating internal processes (submit claims, check eligibility), updating data collection and data reporting.
Worked to plan, lead and management of IT, SAP and business releases including project planning and optimization of release activities.
Updated SQL queries as per the client requirement to ensure data integrity and enforce business rules.
Involved in generating reports from Excel database for Tableau Dashboard.
ENVIRONMENT: MS Visio, Azure Boards, JIRA, Tableau, MS Project, MS Access, MS Excel, MS Word, MS PowerPoint, Microsoft Visual Studio, Microsoft Dynamics 365, SQL Server, Tableau, Lucid Chart, Power BI, Mainframe, MS SharePoint, Service Now
EDUCATION: MS in Computer Science, University of Dayton.
Contact this candidate