Customer Service Representative

Talmaisha Rainey

Abingdon, MD *****

*************@*****.***

+1-443-***-****

I am a highly motivated hard working employee with extensive customer service experience that possess the following characteristic:

• trustworthiness, including honesty, reliability, punctuality, and loyalty.

• Integrity.

• Respectful and courteous.

• Responsible, accountable, diligent, self-managing skills, and self-control Authorized to work in the US for any employer

Work Experience

Amazon Fulfillment Associate

Amazon Warehouse-Aberdeen, MD

January 2024 to Present

• Inventory management

Receiving and putting away inventory, maintaining accurate inventory, and submitting inventory slips

• Order preparation

Picking orders, packing orders, and ensuring products meet quality requirements

• Shipping

Loading boxes into trucks for shipment, meeting shipping schedules, and transporting and staging deliveries

Lost Prevention

Burlington-Edgewood, MD

October 2022 to Present

• As a loss prevention specialist I am responsible for identifying, recommending, and implementing systems to minimize loss of merchandise.

• Monitors inventory to identify theft or shortages.

• Investigates suspicious customer and/or employee activity. Customer Service Representative

McDonald's-Edgewood, MD

September 2022 to Present

As a McDonald's crew member my primary responsibilities, are to provide every individual that walks in the restaurant with excellent customer service.

I am able to achieve this by

Acknowledging the customer quickly so they know their important. Making eye contact so they know I’m paying attention. Asking questions to ensure I have all the information correct.I am also responsible for Registering sales on a register by inputting items,and collecting funds, resolving customer issues, answering questions, and bagging food if needed

Education

High school diploma

University High School - Newark, NJ

September 2021 to June 2022

Skills

• Cashiering

• Retail sales

• Upselling

• Cash handling

• Loss prevention

• Food handling

• Cleaning

• Food safety

• Food preparation

• Communication skills

• Customer service

• Sales

• Cash register

• Security

• Serving

• Host/hostess experience

• Kitchen experience

• POS

• Caregiving

• Working with people with developmental disabilities Certifications and Licenses

First Aid Certification

Contact this candidate