TERESIA WANGARI
Market Deeping, Peterborough
PE6 8AU
********@*****.*** +447*********
PROFESSIONAL SUMMARY
Quality-driven and professional individual, who is also respectful, patient, reliable, empathetic, passionate and keen to detail. A team player with a track record of handling high-volume workloads. I have professional knowledge in document preparation, customer service, good database administration and customer relations abilities. SKILLS
Communication Team Player Clerical Support
Business Operations
Support
Time management
Problem Solving
Flexibility
Customer Service
Organization
Database Administration Correspondence
Writing
Active listening
EXPERIENCE
Community Care Assistant October 2024 to Date
Libertas
Promoting and encouraging our clients to live healthy, happy and independent lives.
Communication with relevant personnel to ensure that all client needs are satisfactory.
Encouraging, assisting and providing personal care to clients.
Prompting and administering medication to service users.
Moving and handling patients using industry standard equipment.
Meal preparation and daily ensuring daily hydration needs are met.
Accurate record keeping and meeting individuals’ needs. Volunteer -Learning Disability Ward May 2024 to Date Peterborough City Hospital
Providing emotional support and reassuring patients.
Chatting with patients and keeping them company.
Providing support to patients and assisting nursing staff with non-clinical duties.
Assisting patients hydration needs and completing menus.
Visiting patients in the ward with learning disability and supporting them with meaningful activities.
Offering hospital passports/Autism passports to individuals who would benefit from one.
Handing out Easy read patient feedback forms to wards and individuals. Support Worker February 2023 to January 2025
Semi-independent House Limited
Creating a warm and welcoming environment in which young people can develop and attain their full potential.
Giving comfort and certainty.
Ensure that an excellent service is provided at all times.
Encourage development through the use of life skills.
Creating a secure and safe environment.
Being a good role model.
Ensure that house administration, daily paper work, petty cash books, and records are up to scratch.
Collaborate closely with outside professionals. Social workers, teachers, and health care professionals. Care Assistant December 2022 to July 2024
Equator Personnel Limited- Slough, United Kingdom
Encouraging and enabling service users to remain as independent as possible.
Medication Administration.
Overseeing the correct recording of events as per the care plan.
Delivering care to service users as per individual care plans.
Assist and provide support to the service users daily needs for example dressing and meal preparation.
Ensuring service users are physically comfortable.
Providing mobility support including continence support.
Helping service users use and care for aids and personal equipment’s.
Working with other care professionals to create and implement care and development of care plans, Sales Manager August 2021 - November 2022
Tumus Ventures – Nairobi, Kenya
Creating and executing strategic sales plans to increase the company's clientele and establish its presence.
Achieving growth and exceeding sales goals through effective sales and distribution management.
Establishing and fostering positive, long-lasting relationships with customers by gathering feedback and keeping customers records.
Developing and implementing new sales initiatives, strategies and programs to capture key demographics.
Handling company’s social media page.
Promptly responding to client inquiries and grievances.
Monitoring the monthly inventory and making sure the data is current From May 2021 to July I was home while looking for work. Administrative Assistant February 2016 – April 2021 The Karen Hospital – Laboratory and Pathology Department Nairobi, Kenya
Handled the receiving and registration of patients and specimens.
Undertook data entry and management of patients records.
Managed stock taking and ordering of consumables.
Handled external communications for the department.
Oversaw scheduling of meetings for the management.
Supervised the appropriate billing of all requested tests.
Distributed laboratory invoices, took departmental minutes, and addressed all enquiries and complaints. Between September 2015 and January 2016 I was unemployed but actively job hunting.
Human Resources Intern June 2015 August 2015
Harambee House – Human Resource Department Nairobi, Kenya
Managed background checks, including setting up interviewee appointments and
verifying reports.
Maintained strict confidentiality regarding employee and company data.
Supported work of HR team members by offering skilled clerical support for diverse office
needs.
Learned networking methods to initiate and maintain relationships with various clientele and partners. EDUCATION
Diploma in Human Resource Management April 2015
Kenyatta University, Nairobi, Kenya
International Computer Driving License (ICDL) March 2013 St. Kizito Vocational Training Institute
Kenya Certificate of Secondary Education. Nov 2012 Kamahuha Girls High School, Muranga, Kenya
Kenya Certificate of Primary Education. Nov 2008
Fountain Junior Academy, Nairobi, Kenya
LANGUAGES
English – Proficient level, spoken and written.
Kiswahili – Proficient level, spoken and written.