Janese Jackson
Administrative Assistant
Jonesboro, GA,30238
************@*****.***
SKILLS
MicrosoftWord-Microsoft Office-Microsoft Powerpoint-Data Entry-40 wpm Calendar Management-Database Management-Inventory & Supply Management-Phone Etiquette-Ability to manage multi-line telephone system-Customer Service
EXPERIENCE
Wesley Woods, Atlanta GA- Receptionist/Administrative Assistant/Social Media Manager
FEBRUARY 2024 - PRESENT
● Professional and friendly front desk receptionist with nearly two years of professional experience
● Proficient at administrative tasks,including maintaining the reception area,greeting guests,answering multi-line phone systems and maintaining office equipment,office supplies and inventory levels.
● Answered incoming calls, routed calls to appropriate personnel, and received and relayed messages provide positive experiences for clients and ensure the efficiency of the organization. Elise Esthetics, Greenwood SC - Executive Assistant/Social Media Manager
MAY 2020 - PRESENT
● Discreet and professional executive assistant with 3+ years of experience supporting the CEO of a successful esthetic spa.
● Proactive self-learner with flexibility and able to succeed in high volume and fast-paced environments.
● Organized professional, experienced in providing administrative support and service coordination within diverse,fast-paced environments.
● Welcomed and interacted with guests in a friendly and courteous manner and attended to their special needs and requests by providing a VIP-treatment experience. Introduced guests to services available, answered questions and sold treatment packages sold by the spa. Piedmont Medical Urgent Care,Stockbridge GA- Receptionist DECEMBER 2023 - MARCH 2024
● Scheduled 30+ appointments each shift and updated patient paperwork, billing information, and office calendars
● Protected patient files,organized pertinent paperwork,billing information, and office calendars
● Organized,cleaned,and disinfected the office, waiting room, front desk, and kitchen area to keep a clean workspace and ensure safety for everyone
● Answered calls and emails regarding appointments and clinic hours and returned messages within 24 hours
One River Place, Sandy Springs GA- Concierge/Receptionist MARCH 2022- DECEMBER 2023
● Addressed guest & tenant requests and questions as scheduled concierge. Provided directions and helped make reservations for dinners,shows and other events. Provided pamphlets,brochures and maps as needed.
● Welcome employees and visitors,follow protocols of the building and business managers. Well organized with a strong sense of responsibility. Maintaining several schedules at once, meeting client needs while maintaining a strong sense of professionalism
● Expert multitasker, handling travel arrangements,reservations, and guest & tenant accommodations efficiently. Capable of gathering information about community amenities and recreational act ALM Automotive Group, Atlanta GA- Administrative Assistant/Payroll Assistant
JULY 2021- MARCH 2022
● Demonstrated knowledge of payroll regulations and compliance with federal, state, and local laws.
● Proficiency with payroll software systems and technology like ADP, Paychex, or QuickBooks
● Strong numerical aptitude and attention to detail for accurate payroll processing.
● Experience with benefits administration and understanding of various compensation structures
● Proven track record of successfully managing a payroll team and improving departmental processes.
● Supported the transition to a new payroll for over 200 employees, improving efficiency by 25%.
EDUCATION
Atlanta Technical College, Atlanta GA- Associate of Business Administration
AUGUST 2021 - MAY 2023