Software Engineering Manager
Resume:
*********************@*****.***
Austin, TX
C O N T A C T S U M M A R Y
W O R K E X P E R I E N C E
Software Engineering Manager
Intuit Mailchimp
Managed distributed teams that contributed to $3M in revenue for SMS Marketing channel.
Oversaw and approved architecture / design decisions, facilitated technical discussions, identified risks, removed roadblocks for the team. Amplified team productivity by tripling and quadrupling velocity for two engineering teams.
Redesigned the on call process, effectively reducing the frequency of engineer on-call duties by 75%.
Increased unit test code coverage by 25% using AI and automation testing coverage by 90%, leading to a decrease of 10% less bugs in Production. Drove continuous improvement of software engineering practices (operational excellence) through improving: code quality, code reviews, architecture / design process, observability, and release processes, resulting in a 15% reduction in software shipping time.
Directly led full stack engineering squads of 5-15 engineers supporting core products using agile methodologies: Creative Assistant, Surveys, SMS Marketing, while collaborating with stakeholders on roadmap planning, requirements, and quality assurance.
2021-2024
Experienced Engineering leader (5 years) with a deep background in software engineering (10+ years), consulting, engineering management, and public speaking. Skilled in leading high-performing teams with a proven track record of building and shipping high-quality products in ambiguous spaces. Excel at motivating and empowering team members, fostering accountability, and driving goal attainment through open communication, collaboration, and empathetic leadership. Excellent in communicating with technical and non-technical audiences. G I S E L L E V A L E N Z U E L A
E N G I N E E R I N G M A N A G E R
Software Engineering Manager
Dealerware
Directly led 2 distributed teams concurrently specializing in frontend, backend, and data engineering.
Established and maintained strong relationships with stakeholders and customers, created technical and collaborated on product roadmaps, effectively aligning team efforts with organizational strategic goals and customer needs through clear communication and regular progress reporting. Managed sprint cycles, ensuring timely and high-quality releases resulting in 15% increase in features being delivered on time / on budget. Effectively managed performance evaluations, provided mentoring, and facilitated professional development opportunities for engineers. These efforts led to a manager NPS score of 40. 27 points higher than the nearest Engineering Manager.
Successfully developed and implemented the Engineering organization's onboarding process to ensure the smooth integration of 8 remote engineers. 2020-2021
Software Engineering Manager
Bloomfire
Directly led a team of 9 engineers, including QA, frontend engineers, backend engineers, and an SRE, with two team members based offshore. Demonstrated strong recruitment and hiring skills, increasing staffing levels from 80% to 100% capacity year over year.
Implemented process changes that drove the engineering team to deliver on 100% of commitments, resulting in a 15% increase compared to the same quarter in the previous year.
Managed sprint cycles, ensuring approximately 20 timely and high-quality feature releases.
Collaborated closely with product management to shape our product roadmap Increased Engineering collaboration with Sales and Customer Success 2019-2020
E D U C A T I O N
Bachelor of Science in Computer Science
Florida State University
Intuit Virtual Coaching Program for
Managers through BetterUp
Intuit Manager Accelerator Program
T E C H N I C A L S K I L L S
Programming Languages:
Java, Go, JavaScript, React, PHP,
Ruby on Rails, Python, C#, ASP.Net
Cloud Platforms:
Amazon Web Services (AWS),
Google Cloud Platform (GCP)
Data Formats:
JSON, XML, CSV
Frontend Languages:
HTML, CSS, Javascript
Version Control:
Git, GitHub
Containerization:
Docker, Kubernetes
CI/CD Pipeline:
Jenkins, CircleCI
Monitoring Tools:
Grafana, Kibana, DataDog
Scripting:
Python, Bash
Agile Methodologies:
ShapeUp, Scrum, Kanban
Database / Data Warehouse
Technologies:
Oracle, SQL Server, PostgreSQL,
MySQL, DynamoDB, Snowflake,
Redis, ETL
Operating Systems:
Linux, Windows
Automation Testing:
Cypress, Playwright
Other Tools / Technologies:
Copilot, Optimizely, PagerDuty,
OpsGenie, JIRA, MVC, Protocol
Buffers (Protobuf), WCF, SOAP
Software Consultancy Founder
Colossians Consulting 2015-2019
Increased sales by 300%.
Designed and coded full stack solutions for clients Collaboratively managed project timelines and backlog with clients, ensuring successful project delivery.
Crafted and executed deployment plans for clients. Team Leadership
Product Engineering
Architectural Vision/Principles
Talent Managment
SaaS & Enterprise Applications
A R E A S O F E X P E R T I S E
Lead Software Engineer
Office Depot 2014-2015
Facilitated standups utilizing Kanban methodology. Collaborated with the Business team to define requirements. Trained new team members.
Reviewed code for team members.
Had sprint deliverables along with the rest of the team. V O L U N T E E R I N G
P U B L I C S P E A K I N G
Mastering the Art of the Technical Interview
(2024)
Glass Clif Virtual Summit (2023): How to
Choose the Right Manager for You
HopperX1 London (2019): DIY Pay Equity
24 AnitaB.org Austin events (2017-2020)
Grace Hopper Celebration Conference (2019):
How Can AnitaB.org’s Volunteers Impact Your
Community?
DevOps Days Austin (2019): DIY Pay Equity
Diversity Woman Conference (2018): Five
Things to Know to Negotiate Salary
Project Management
Resource Allocation
Design Oversight
Cloud-based Infrastructure
Cross-functional Collaboration
Relationship Management
Production Operations
Coach and mentor the Job Search Support
Group - a cohort of software engineers
seeking employment
Led the AnitaB.org Austin team to be the
world's third most active chapter.
Spoke in conferences both nationally and
internationally
Scaled the team to quadruple its original
size, enabling the initiation of new
programming while simultaneously
maintaining ongoing initiatives.
Defined job roles and established efficient
processes for onboarding and integrating
new team members.
Monitored project progress closely to
ensure timely delivery and keep projects
on schedule.
Worked in collaboration with the Austin
Leadership Team to determine the
allocation of AnitaB.org Austin's annual
budget.
Teamed up with the AnitaB.org Corporate
team to identify and implement more
impactful marketing strategies for
AnitaB.org local chapters at the Grace
Hopper Celebration conference
“ghc.anitab.org”.
AnitaB.org Austin 2017 - 2025
Community Leader / Special Projects
Contact this candidate