Customer Service Commercial Cleaning

ABIGAIL ARYEETEY

Calgary, AB 403-***-**** ******************@*****.***

Profile

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Open to learning and professional development.

Key Qualification

•Experience in commercial cleaning.

•Cash handling

•Ability to manage inventory

•Strong attention to details

•Excellent attention to detail

•Ability to work in a fast-paced environment

•Proficient in cleaning techniques and sanitation procedures

•Strong time management and organizational skills

•Ability to work independently and as part of a team

•Effective communication skills

•Basic knowledge of safety protocols and equipment handling

•Setting priorities, meeting deadlines and multi-tasking

•Self-started and solid time manager

•Ability to lift heavy loads and work in physically demanding environments.

Work Experience

Safeway (Calgary, Alberta) Grocery Associate, 02/2023-11/2024

•Upholds and complies with company procedures, standards and policies in all situations

•Provide outstanding customer service by greeting customers and assisting them with their inquiries.

•Handled point of sale transactions efficiently including cash, cheque, credit card, gift card and debit

•Wrap and place merchandise in bags / carts

•Ensured the store remained clean, organized and complaint with safety regulation

•Maintaining and building merchandise displays in compliance with Safeway programs

•Rotation of product

•Loading and unloading of product for the sale

•Backroom and inventory management

Carter’s Inc (Calgary, Alberta) Retail Assistant, 04/2019-12/2022

•Assisted customers at checkout and bagged groceries with care.

•Managed restocking of shelves and maintained neat aisles to enhance the shopping experience.

•Provided support during busy hours by managing multiple task and assisting team members

•Reported low stock items to supervisors to ensure timely restocking

•Greeted and assisted customers at entry points, creating a friendly atmosphere

Devron Services Inc (Calgary, Alberta) Cleaning, 09/2018-03/2019

•Perform routine cleaning tasks including sweeping, mopping, dusting, and sanitizing surfaces.

•Maintain cleanliness in common areas, restrooms, offices, and other designated spaces.

•Utilize hand tools and power tools safely and effectively for various cleaning tasks.

•Conduct regular inspections of facilities to identify maintenance needs or safety hazards.

•Assist with heavy lifting and moving of furniture or equipment as necessary.

•Provide excellent customer service by addressing client inquiries and concerns professionally.

•Manage time efficiently to complete assigned tasks within designated timeframes.

•Follow established safety protocols and procedures while performing cleaning duties. Handle and report lost and found items

EDUCATION

University of Cape Coast - Cape Coast, Ghana Bachelor of Commerce Accounting and Finance, 02/2021

Takoradi Technical University - Takoradi, Ghana HND Accountancy Accounting, 03/2017

REFERENCE

•Upon Request

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