Project Management Delivery Manager

Arianny Alvarado

Robotic Process Automation (RPA) Consultant

********@*****.*** +1-346-***-**-**

https://www.linkedin.com/in/ariannyalvarado

Accomplished project and delivery manager with more than 20 years of experience in the design, development, implementation and management of industrial manufacturing processes, as well as development, leadership, supervision and project management. Extensive knowledge of administrative process management, automation, control and real-time monitoring. I am passionate about Agile and Scrum environments where I can be a motivational leader, always with a positive attitude.

• Organized and reliable in managing multiple priorities and complex project deliverables.

• Detail-oriented team player with strong organizational skills.

• Troubleshooting skills applying logic.

• Experience using cloud-based ticketing portals.

• Work on performance optimization and maintenance by following operational procedures for maintaining technology as required.

• MS Word, MS Excel, MS Office Suite in general.

• CRM, RPA-UiPath, UAT, MS Office, Jira, Confluence, Visio, Git.

• Javascript, VBScript, SQL Server, Virtual machines. EDUCATION

Computer Engineer (BS Computer Science) - 2001

Universidad Fermín Toro – Cabudare – Edo. Lara, Venezuela CERTIFICATIONS AND LANGUAGES

Bilingual in English and Spanish (Native)

Professional certification PSM I. Scrum.org

RPA Starter

Project Management with Scrum Master

Introduction to SAP

PROFESSIONAL EXPERIENCE

Junior Business Partner

EDITORIAL PLANETA

03/2023 – 04/2024

Reporting to the Director of the Spain and LatAm Bookstore Department. I was responsible for integrating the different departments into the general system of the bookstore department.

• Managed strategic partnership initiatives to drive measurable results and deeper relationships with cross-functional teams.

• Maintained internal controls over revenue, costs, and organizational budgets and actual expenditures.

• Incorporated and drove diversity practices into company culture, values and engagement initiatives to foster an environment of inclusion and support.

• Collaborated with peers and support staff to maximize team effectiveness.

• Conferred with colleagues to verify completion of tasks, adherence to tight deadlines and schedules.

• Prepared and presented reports on the status of projects and initiatives.

• Increased customer satisfaction by streamlining business processes and implementing innovative solutions.

RPA UiPath Consultant

CAPGEMINI

03/2020 – 11/2022

Providing support and maintenance for Robotic Process Automations developed with the UIPath tooling. Helping drive automation across the enterprise.

• Identified opportunities to use technology and automation to improve communication between teams and achieve business success.

• Tested functional compliance of automation created in UiPath and based on the business requirements.

• Used UiPath Orchestrator for deployment, monitoring and managing robots.

• Used UiPath Studio Work Queue to manage robot’s workload.

• Maintained effective customer relationships and identified future business opportunities to support and strengthen the company's mission.

• Contributed ideas and suggestions to team meetings and provided updates on deadlines, designs, and enhancements.

• Effectively mentored junior team members to achieve the best results.

• Resolved issues and escalated problems with knowledgeable support and quality service.

• Addressed technical issues and guided end users through resolution.

• Improved application performance by optimizing workflow processes.

• Communicated with stakeholders to define business goals and present customized solutions.

• Used a ticketing system to track customer requests and prioritize urgent needs. PMO Lead & BA

CAPGEMINI

01/2019 – 03/2020

• Evaluated operating systems for efficiency and functionality and provided written recommendations for improvements needed to meet operational goals.

• Implemented new methods, practices, and systems to reduce cycle time.

• Developed complete business plans and operational strategies for new and existing business.

• Reported regularly to managers on project budget, progress, and technical issues.

• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.

• Facilitated workshops to gather project requirements and user feedback. Business Analyst

CAPGEMINI

04/2009 – 01/2019

• Ability to work independently and collaboratively in a team environment.

• Self-motivated with a strong sense of ownership.

• Works well in a team environment, providing support and guidance.

• Demonstrated ability to learn quickly and adapt to new situations.

• Demonstrated respect, friendliness, and willingness to help wherever needed.

• Passionate about learning and committed to continuous improvement.

• Organized and detail oriented with a strong work ethic. Software Developer

SIEMENS VAI

01/2004 – 03/2009

• Improved software efficiency by creating automated scripts and tools.

• Collaborated with other developers to refine software design and implementation.

• Created databases, data entry systems, web forms, and other applications for a variety of uses.

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