Customer Service Client Relationship
Resume:
ALYSSA
NAVARRO
CONTACT INFORMATION
*****************@*****.***
WHITE/HISPANIC
SKILLS
LANGUAGES
English/Spanish Advanced
OBJECTIVE
Dependable with high-quality customer service for guests. Experience of 5+ years in customer service. Easy-going and talkative with others. Eager to fulfill areas needed to get things done always going above and beyond basic tasks. Dedicated to utilizing skills at all times.Adaptable & professional with expertise in personnel development, team collaboration and resolving any possible issues with customers, waitsta and management. EXPERIENCE
SERVER/BARTENDER
Los Reyes Bar & Grill. Wildomar, CA
SERVER
Slaters 50/50. Riverside, CA
SERVER
Anchos Bar & Grill. Riverside, CA
SERVER
The Old Spaghetti Factory. Riverside, CA
EDUCATION
DIPLOMA/SOME COLLEGE AT IVC
Effective communication
problem-solving
teamwork
adaptability
multitasking
Strong organizational abilities
Excellent communication skills
Familiarity with office software
Professional phone etiquette
Customer service orientation
Team collaboration
Attention to detail
Ability to work in a fast-paced
environment
Strong work ethic
Data analysis
Client relationship management
Technical proficiency
Goal-oriented mindset
Proficient in conflict resolution
Ability to work under pressure
Cash handling
Developed strong rapport with regular customers, enhancing their
· dining experience and encouraging return visits. Handled cash and credit transactions, balancing the register
· accurately at the end of each shift.
Provided excellent customer service by quickly addressing guest inquiries and resolving issues in a fast-paced restaurant environment
·
Utilized POS systems efficiently to process orders and handle cash
· transactions
Demonstrated strong communication skills by effectively
· interacting with guests and team members
Conducted routine inventory checks and assisted in supply
· management
· Handled customer complaints and inquiries professionally
· Promoted daily specials and upsold menu items to increase sales Participated in weekly team meetings to discuss service
· improvements and implement guest feedback.
Managed daily transactions and maintained accurate cash handling procedures while ensuring a positive customer experience.
·
Provided exceptional customer service support in a busy retail environment, resolving customer inquiries and complaints effectively.
·
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