GANESHBABU KOPULA DEVADOSS
SAP BTP Consultant
************@*****.***
PROFESSIONAL SUMMARY
• With a bachelor’s degree in information technology and 13 years of proficiency encompassing SAP Fiori, SAP Ui5, SAP CAPM, SAP BTP, SAP BTP RAP, SAP CAP, SAP BAS, SAP WEBIDE, ABAP, CDS and OData, Note.js.
• Specialized in creating custom SAP BTP application using SAP CAPM and SAP Ui5, Note.js
• Demonstrated expertise lies in constructing SAP Fiori elements applications and Full Screen & Master-Detail Transactional applications and Custom SAPUi5 Applications. Additionally, adept in crafting and utilizing Custom libraries and reusable components, and seamlessly integrating with backend data through OData services, Routings, and FLP Configuration.
• Specialized in both native and hybrid SAPUi5 offline application development, with advanced skills in Barcode and QR Code scanner Integration, as well as third-party device API integration within SAP Fiori apps.
• Proficient in managing Design and development Documentation, Blueprinting, project planning, process design, system implementation, Change Management, Testing, and Training.
• Extensive Experience SAP BTP and Cloud Platform Integration with SAP S/4HANA, SAP ECC, and other SAP modules,
• Specialized in Configuration SAP Portal iView, HTML view to link Web Dynpro application, SAPUi5 application
• Configured SAML Authentication, PingFed, and Site Minder in the SAP Gateway system and Provided a Single Sing on (SSO) experience to the client based on Client User ID or Email in the logon
• Experience with SOAP, REST, MAIL, FILE, HTTP, EDI, and JMS adapters with Integration with Security
• Possesses domain expertise in various SAP modules and processes including CAR, Supply Chain, Order to Cash, Procurement, Maintenance Repair and Overhaul, Interface Management, and Portal applications. PROJECT EXPERIENCE
Apple USA – Customer Service and Account Management App in SAP BTP July 2024 – Present Module: SAP SD, SAP MM Location: Austin– USA Role: SAP BTP Consultant
• Led the optimization of the AppleCare platform, which provides world-class customer support for Apple products. The goal was to enhance the overall customer service experience by improving case management, reducing response times, and streamlining agent workflows. Ganeshbabu Kopula Devadoss Email: ************@*****.*** SAP BTP Consultant Mobile: +1-470-***-****
• Leveraged SAP Cloud Application Programming Model (SAP CAPM) to build scalable and efficient backend services in Note.js and ODATA for managing customer interactions, case handling, and agent workflows on the AppleCare platform.
• Utilized SAP Fiori for creating responsive, user-friendly applications that aligned with AppleCare’s customer experience goals, improving both agent and customer satisfaction.
• Developed reports and dashboards to share customer satisfaction insights with leadership and other teams, ensuring ongoing service enhancements.
The Home Depot USA – One Finance – SAR, ART, and CAR Upgrade Sep 2020 – June 2024 Module: SAP S4 HANA Central Finance and SAP CAR Location: Atlanta– USA Role: SAP Fiori Consultant Role: Senior SAP S/4 Fiori Ui5 Consultant
• Extensive Experience in SAP Netweaver Portal (7.3) Configuration, Administration, and Integrate SAP Fiori Launchpad into Portal
• Enabled Standard Fiori Apps and customized based on needs also worked on Fiori Upgrade project and revamped Fiori Portal with Launchpad designer and troubleshooting, SICF activation and Adapt UI
• Configured SAML Authentication, PingFed, and Site Minder in the SAP Gateway system and Provided a Single Sing on (SSO) experience to the client based on Client User ID or Email in the logon
• Implemented the Sales Audit Application in SAP RAP ABAP with SAP BAS and integrated with within the SAP CAR system, introducing a tailored SAP Fiori application and corresponding reports.
• Implemented Customer SAPUI5 application in SAP CAR and SAP S4 system and integrated with external applications.
• Created SAP BTP ODataV4 Services utilizing SAP RAP and Integrated in SAP Fiori elements application used by SAP WEBIDE on SAP BTP.
• Extensively engaged in extending standard S4 HANA views and customizing standard Fiori Element-based Application development with oDATA integration SAP Restful ABAP Programming Model (RAP)
• Conducted SAP Fiori Launchpad Configuration tasks, including the creation of Launchpad roles, Semantic Objects, Catalogs, Groups, and Role setup.
The Home Depot Canada – COM and Store Operations Oct 2018–Aug2020 Module: SAP SD, MM Location: Toronto - Canada Role: SAP UI5 and Fiori Consultant
• Developed a user-friendly UI5 application for Home Depot stores to streamline the tracking of Merchandise Execution Tasks and Services. This application simplifies the process of updating daily execution tasks and bay services, with integrated TC70 scanning functionality to expedite the execution process.
• Enabled MET users to directly create purchase orders and monitor their status in non-legacy systems using the same application.
Ganeshbabu Kopula Devadoss Email: ************@*****.*** SAP BTP Consultant Mobile: +1-470-***-****
• Enhanced the User Experience for Pro-Direct (Bulk) customers by providing tiered pricing based on quantity and promotion pricing. Improved user navigation for article search functionality with an intuitive interface.
• Optimized order processing for all article types and facilitated order history tracking through a simplified user interface.
• Expanded the functionality of Customer Master & Supplier Master Fiori Elements apps using CDS extension and Adapt UI techniques and SAP RAP
• Implemented process improvements by automating the Inbound and Outbound processes (VL01N, VL02N) in MM via Custom Fiori Applications, resulting in a 15% reduction in manual intervention requirements. TransCanada Pipelines –Warehouse Management Mar2017 – Jul2018 Module: SAP MM, PM Location: Toronto - Canada Role: SAP UI5 Developer
• Successfully deployed Fiori transactional Applications such as Material Inspection, Equipment search, and Functional location search, tailored to streamline TransCanada's operations. These applications are designed to simplify the Goods Receipt process for all materials, update equipment master details, and conduct Quality Inspections concurrently with minimal manual intervention.
• Implemented a scanner feature for capturing serial numbers of goods and stocks using Ui5 Barcode scanner, enhancing efficiency and accuracy in inventory management.
• Integrated a stock location map into Ui5 application used SAP RAP to visualize the distribution of goods across various storage locations and plants, facilitating better logistics planning and management.
• Introduced the MD notification feature within the application, enabling seamless communication with the Master Data team regarding any necessary changes to the master data, ensuring data accuracy and consistency.
British Airways - Maintenance and Repair operations Nov2015 - Feb2017 Module: SAP HCM, SAP MRO Location: Chennai– India Role: SAP UI5 Developer
• Set up the Standard Fiori My Team calendar across the system landscape, enabling employees to access the People Profile app. This app allows individuals to view their information such as incomplete time recording, upcoming leave, scheduled courses, company profile details, organizational structure, and communication information, and navigate through the employee hierarchy.
• Expanded the functionality of the SAP Fiori application to include the display of partial leaves and other types of business-related absences.
• Implemented an auto-approval workflow for requests if the manager is absent, streamlining the approval process.
• Integrated chat functionality into the My Team calendar, facilitating seamless information sharing within the team.
Ganeshbabu Kopula Devadoss Email: ************@*****.*** SAP BTP Consultant Mobile: +1-470-***-****
• Configured the SAP FIORI Launchpad and added Fiori apps to end-users’ interfaces for easy access and navigation.
TCS - SWIFT Maintenance, Repair, and Operations Jan2015 – Oct2015 Module: SAP MRO Location: Chennai– India Role: SAP UI5 Developer
• The project focused on modernizing all SWIFTMRO Line Maintenance transactions by transitioning them to new SAPUI5 screens. End users were equipped with iPads, and the objective was to conduct all MRO Line Maintenance SAP transactions directly from iPads with real-time connectivity through the SAPUi5 application.
• Integrated third-party high charts and D3 charts into the dashboard to visualize aircraft slots and maintenance tasks effectively.
• Utilized the SAP Build tool to translate all business use cases into UI5 wireframes and mock screens.
• Implemented SAPUi5 offline capabilities for the iPad application to ensure smooth business operations even without internet connectivity.
• Configured the SAP FIORI Launchpad and integrated Gateway ODATA services to streamline access to applications and data.
Microsoft Mobile – Order Management Jun2012– Dec2014 Module: SAP SD, BW and FICO Location: Chennai– India Role: SAP UI5 Developer
• Developed a customized SAP SRM My Shopping Cart application utilizing SAPUI5 technology and adhering to standard Fiori guidelines. This initiative was undertaken to address the inefficiencies of the existing SAP SRM shopping cart apps, which typically consumed more time and required users to navigate through unnecessary information to complete product purchases.
• Implemented custom authentication mechanisms, catering to both internal and external customers, within the web logic server to facilitate product purchase requests from the Supply Chain portal.
• Overhauled the entire CCE screens to conform to Microsoft Standards using the Metro UI framework.
• Introduced Change Request functionality to the SAP SCM module, enhancing order processing capabilities.
• Provided continuous support to the application, resolving end-user order-related issues and challenges.
• Formulated Functional specifications documents to outline system functionalities and requirements.
• Managed all IDOC errors and XML errors within the order processing module to ensure smooth operation. Education:
B. TECH-Information Technology, Anna University,2011