GB
GUNDER BROEN
**********@*****.*** 920-***-**** Green Bay, WI 54303
OSHA Compliance
Supply Chain Operations
Inventory Control
Reports Generation
Computer-Based Inventory System
Verbal and Written Communication
Warehousing Processes
Problem-Solving
Emergency Readiness
Customer Service
Asset Allocation
Decision Making
Conflict Resolution
Shipping and Receiving
Work Delegation and Tracking
Problem Solving
Results Documentation
Attention to Detail
Logistics Process Improvement
Schedule Coordination
Progress Tracking
Materials and Supply Allocation
Subcontractor Management
Team Guidance and Management
Customer Needs Assessment
Georgia-Pacific Green Bay, WI
Logistics Support
05/2018 - Current
Managed paperwork and necessary information required for client shipments.
Dispatched information to service providers to schedule freight movement. Prioritized work based on business demands and freight delivery times. Evaluated problematic conditions to resolve issues and optimize service levels.
Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
Managed movement, sorting and loading of supplies to keep deliveries on schedule.
Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Checked items into computer system, printed labels and directed to storage locations.
Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
Supported logistics department by leveraging existing resources with cost-effective savings.
Supported development of training materials and technical manuals for new team members.
Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
Summary
Skills
Experience
Implemented inventory control measures to safeguard sensitive items and equipment.
Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
PMI Green Bay, WI
Building Operations Attendant
01/2015 - 05/2017
Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers. Maintained [Type] areas for order and cleanliness to promote professional appeal and maximum productivity.
Researched special-order parts and performed product searches to source parts from outside vendors.
Served as central point of contact for outside vendors and assisted with negotiations.
Implemented troubleshooting techniques to resolve issue. Repaired machines, equipment or structures using tools. Set-up for concerts, trade shows, Events,
Supervising day labor and other employees.
Resource One International Little Chute,
WI
Converting Operator
01/2014 - 06/2016
Set up and operated production equipment according to daily work orders and safety procedures.
Removed and stacked completed items in preparation for shipment. Inspected finished items to check for defects.
Collaborated with team members to finish runs on tight deadlines. Took machines apart to clear jams and replace broken components. Started machines and moved controls to regulate tension on pressure rolls. Installed attachments to machines in order to complete special operations and projects.
Fed raw materials into gluing, coating and slitting rollers via manual and automated methods to achieve desired production speeds. Utilized automatic stamping devices to stamp products with information. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Demonstrated leadership by making improvements to work processes and helping to train others.
Identified needs of customers promptly and efficiently. Planned and completed group projects, working smoothly with others. Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Self Employed. Menasha, WI
Handyman
01/2009 - 01/2016
Operated hand and power tools to complete repairs. Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Used professional grade tools and equipment to perform wide range of handyman services.
Replaced burned-out light bulbs and performed basic electrical repairs. Kept interior and exterior of buildings clean, safe and welcoming. Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
Fixed and managed electrical and plumbing problems. Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs. Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Read work orders or received instructions from supervisors or homeowners to determine work requirements.
Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants. Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
Maintained compliance with internal and regulatory safety standards. Read and interpreted equipment and work orders to properly perform required maintenance services.
Assisted with installing and maintaining electrical and power systems during remodeling projects.
Used rulers and micrometers to inspect parts and determine dimension requirements.
Ashley Furniture Warehouse Arcadia, WI
Forklift Operator
04/2007 - 05/2010
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Maintained current forklift training and certification as required by company policies.
Communicated with supervisor and other warehouse staff to coordinate work.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Inspected lifts before use to prevent damage to goods. Transported material to correct locations and documented inventory changes.
Reported safety and quality issues to management.
Prepared finished stock for shipment by identifying, pulling and packing product.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Maintained yard appearance, keeping ground clean and clear. Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Secured loads on pallets to minimize damage and worker injuries. Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
Moved levers or controls of lifting devices to load, unload or stack material. Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Estimated weights, heights and centers of balance to make precise placements.
Positioned lifting devices to secure material or products for transport to designated areas.
Noted and recorded receipt of materials on drivers' paperwork. Weighed materials or products to record data on tags or labels. Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor. Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation. Scheduled or performed needed maintenance on equipment to promote longevity of use.
Embassy Suites Green Bay, WI
Hotel Banquet Manager
01/1995 - 12/2000
Inspected hotel rooms and public spaces to determine cleanliness and need for room updates.
Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
Mentored new employees, demonstrating best methods for servicing clients and guests.
Made recommendations for salary and wage increases based on performance reviews.
Responded to and resolved guest issues or complaints. Delegated work to staff, setting priorities and goals. Oversaw recruiting, interviews and new employee hiring. Built and maintained productive relationships with employees. Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills. Coached staff on strategies to enhance performance and improve customer relations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Verified customer credit to establish payment method for accommodations. Scheduled space or equipment for special programs, meetings and conferences.
Gave clear directions to local museums, restaurants and places of interest to patrons.
Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
Reviewed banquet event orders to determine room layouts and schedule staff.
Hired and trained staff and new hires according to company policy and regulations.
Communicated with venue personnel to coordinate event logistics. Organized and laid out buffet equipment, food displays and other items. Interacted with kitchen staff to plan food and beverage logistics. Maintained detailed records of stock and reviewed inventory to plan events.
Created schedules for food and beverage service employees. Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
Mentored and coached team of banquet setters and other event personnel. Supervised food preparation, delivery and quality to ensure satisfaction. Prepared and reviewed event budgets with clients and negotiated pricing. Instructed staff on appropriate equipment disassembly and storage. Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
Ordered necessary items to meet customer needs and specifications. Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events. Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event. Analyzed event expenses and profit potential to inform stakeholders. Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions. Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Advised housekeeping staff of rooms vacated and ready for cleaning. Maintained client accounts by obtaining, recording and updating personal and financial information.
Green Bay West Green Bay, WI
High School Diploma
06/1994
Education and Training