Customer Service Sales Representative
Resume:
Nevaeh
Sistrunk
Customer service
representative
Las Vegas, Nevada, United States, 89166
********@*****.***
Key Skills
Professional Experience
Customer service
Ttec March 2020 - January 2022
Sales representative
Sitel June 2018 - September 2020
Insurance customer service
Concentrix February 2022 - June 2023
Education
Diploma
Cheyenne high school, Las Vegas August 2010 - May 2022 A Customer Service Representative
with four years of experience,
specializing in sales, communication,
and client relations. Adept at
delivering quality service to diverse
customers and managing high call
volumes efficiently to ensure
satisfaction.
Time management
Resilience
Communication
Patience
Active listening
Transparency
Perform regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction
Coordinate with customer accounts to ensure client satisfaction throughout the sales cycle Maintained a detailed knowledge of the features and benefits of a wide product range and explained key information to customers
Resolved an average of nearly 500 inquiries on a weekly basis while meeting all performance milestones for speed and accuracy
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