Business Analyst Los Angeles
Resume:
BILL TAYLOR
Los Angeles CA 213-***-**** **********@*****.***
Summary
Dynamic Business Analyst with many years of experience in leveraging data-driven insights to optimize processes and drive strategic decision-making. Proven track record in analyzing complex business requirements, designing effective solutions, and implementing improvements that enhance operational efficiency. Adept at collaborating with cross- functional teams, translating stakeholder needs into actionable plans, and utilizing analytical tools to deliver actionable recommendations. Strong communicator with a keen ability to balance technical expertise with business acumen, ensuring alignment between project goals and organizational objectives.
Ski
ills
Data Visualization
Financial Analysis
Process Modeling
Requirements Gathering-Systems Implementation
Product Lifecycle Management
Stakeholder Management
Technical Documentation
Data Analysis & Interpretation
Business Process Improvement
Business Intelligence-Lean 6 Sigma
Experience
BUSINESS ANALYST 11/2023 to 9/2024
PG&E San Francisco, CA
Acted as a strategic partner, analyzing business drivers and translating them into optimized processes, procedures, systems, and training.
Collaborated with Project Managers to define project scope, strategy, and prioritization of deliverables.
Gathered and translated business requirements into detailed documentation, including process designs and use cases. Writing User Stories. Change Management.
Provided technology needs analysis for Lines of Business and the Corporate Security organization to drive business transformation. Organizational Design.
Ensured alignment of business outcomes with system implementations for improved operational efficiency.
Participated in the modernization of the Enterprise Data Warehousing (EDW) and Business Intelligence (BI) platform.
Provided technical support for EDI-related issues to internal teams. Testing.
BUSINESS ANALYST 12/2022 to 05/2023
DISNEY Los Angeles, CA
Led the implementation of a Global Physical Security/Visitor Management System, enhancing security protocols.
Gathered and documented business capabilities and technology-enabled requirements using Agile methodology and Data Process Mapping.
Created detailed process documentation, mapping current "As-Is" processes and updating them for desired future states. Requirements Traceability.
Developed test strategies, oversaw the creation of test cases, and provided guidance during User Acceptance Testing.
Managed defect reporting and ensured thorough oversight of testers during User Acceptance Testing.
BUSINESS ANALYST 03/2022 to 12/2022
MONARCH LANDSCAPING Los Angeles, CA
Managed the IFS Enterprise systems upgrade to Cloud, overseeing full project lifecycle.
Assist in systems management in upgrades and implementations specifically with company time keeping and payroll systems.
Acted as liaison between customers and 3rd-party technical teams to ensure smooth communication and 58-project execution. Process Analysis. Organizational Design.
Gathered requirements through interviews, workshops, and data analysis for projects, enhancements, and defect fixes. Testing. Salesforce Administration.
Collaborated with HR to standardize best practices and streamline operational processes.
Conducted QA, UAT testing, and provided post-implementation support to ensure system stability.
BUSINESS SYSTEMS ANALYST-PROJECT MANAGER 08/2018 to 02/2022
FAMILY ADULT AND CHILD THERAPIES Los Angeles, CA
Managed systems workflow analysis and SOX business process documentation as an IT Business Systems Analyst, developing detailed systems procedures.
Authored and delivered internal training materials, providing employee training on system utilization.
Provided consultative services on employee benefits, HR solutions, compensation, performance, and EEOC data tracking using advanced functional knowledge.
Supported HR technology projects involving Workday HCMS, overseeing configuration, business process modifications, compensation, and security setup.
Led IT project management for business process improvements, ensuring compliance with SOX regulations and optimizing workflow efficiency.
IT Compliance and Security Business Analyst (SOX) 11/2016 to 08/2018
CREATIVE CIRCLE Los Angeles, CA
Directed monthly and year-end audit processes, serving as system gatekeeper for accuracy and control.
Fostered strong working relationships with third-party auditors and vendors, ensuring smooth collaboration.
Conducted in-depth research on industry regulations to maintain compliance and policy adherence.
Ensured IT systems security and compliance, including adherence to Sarbanes-Oxley standards.
Led change control meetings, overseeing Change Management processes.
Business Systems Analyst 01/2006 to 01/2016
Multiple Employers Los Angeles Culver City Simi Valley Pasadena, CA Innovative Logics:
Designed and executed citywide Franchise Information System for City of Los Angeles' sanitation and commercial waste hauler IT department
Oversaw user acceptance testing (UAT) process successfully.
Fostered working relationships with third party vendors and offshore developers
Sony Pictures Entertainment: Global Security Systems Analyst
Collaborated with information technology enterprise compliance team on IT standard operating procedures
Led quality review team in IT risk and compliance department.
Revised and published standard operating procedures in adherence to ISO 270001
Liaised with external and internal auditors
Bank Of America:
Conducted UAT process.
Managed Quality Assurance (QA) processes.
Swift-EDI
Integrated with the US Treasury department on Making Home Affordability Program
Kaiser Permanente:
•Engaged in quarterly release, including organizing release content (incidents) in Remedy.
•Ensured SOX approvals on UAT test plans and test summaries.
•Generated foundation system releases statistical reports, obtained core and investment hours from RPM.
•Served as direct contact for external and internal auditors.
Senior IT Wealth Management Business Systems Analyst. 01/2006 to 01/2016
Simcorp USA Inc. Los Angeles, CA
Mapped and tested client interface needs to ensure seamless integration.
Collaborated with clients to develop and execute application implementation plans.
Managed full application SDLC, from packaging to testing and integration.
Coordinated cross-functional teams to streamline application deployment.
Ensured successful integration of applications into client environments.
Education
Master of Science: Counseling Psychology 2010
National University Los Angeles, CA
Bachelor of Science: Finance 1994
California State University Los Angeles, CA
Project Management Professional (PMP) 2015
Certified through Project Management Institute (PMI), Harrisburg PA
Additional Experience
Wealth Management Systems Analyst, SimCorp USA., Los Angeles, CA
Sox Auditor, Nielsen Entertainment, Los Angeles, CA
Wealth Management Sox Auditor, Ares Management LLC, Los Angeles, CA
Wealth Management Systems Analyst, JP Morgan Chase Private Bank, Los Angeles, CA
Wealth Management Systems Analyst, Wells Fargo Private Bank, Los Angeles, CA
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