Customer Service High End
Resume:
@ CHANGE TEMPLATE
Sonny Kauffman
® Union Springs, NY 13160 &2-917******* <4 ***********@***.***
PROFESSIONAL © Competent Installation Technician awarded for exceptional customer satisfaction.
SUMMARY Skilled operating heavy machinery. Over15 years of experience installing,
maintaining and repairing telephone lines, high speed internet and cable TV
products in accordance with company rules and regulations.
SKILLS As dispatcher highest possible level of
customer service demanded and
delivered to every client. Anticipate and
plan for every possible contingency. At
Verizon, ultimate problem solving skills
was this job. To obtain this position
Verizon interviewing process eliminated
98% of applicants. Yes, was among
the 2% of applicants hired!
WORK HISTORY INSTALLATION AND REPAIR TECHNICIAN 09/1996 to 11/2011
Verizon New York, NY
Install repair maintain residential and business telephone, computer, fax lines
and FIOS high speed internet and cable TV. The “buck” stops at this job, must
leave customer with perfectly functioning facilities.
OQ LEAD DISPATCHER 01/1985 to 09/1996
Various Exclusive HighEnd Limousine Service New York, NY
Provide transportation and security services for ultra high end clientele. World
famous celebrities, CEO's of Fortune 500 firms and visiting heads of state to
NYC. Licensed armed chauffeurs and extremely discreet arrangements.
EDUCATION ©
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