Seasoned business executive with over 35 years of experience

Charles Freire

Address: *** ** **** **, **** Raton, FL - 33431

Phone: +1-561-***-****

Email: **************@*****.***

Professional Summary

Seasoned business executive with over 35 years of experience in Business Development, Revenue Assurance, Fraud Management, Credit & Collections across multiple international markets, including the USA, UK, Ireland, Portugal, Latin America, and Africa. Proven expertise in sales, risk management, consultancy, project leadership, and multicultural team management. Adept at driving operational efficiency and revenue growth in complex and dynamic business environments. Core Competencies

• Business development & sales strategy

• Revenue assurance & fraud prevention

• Risk management & process optimization

• Multicultural team leadership

• Strategic consulting & project delivery

• Customer relationship management

• "Go-to-market" strategy & product expansion

International Experience

Led business development, sales, and risk management consultancy projects for major telecom companies, including Telefonica, TIM, Oi, Embratel (Brazil), Cable & Wireless (Jamaica), Nextel (Peru), Cablevision (Mexico), Unitel (Angola), and MTN (Nigeria). Speaker, chairman, and workshop leader at international risk management conferences in the USA, Latin America, and Africa.

Education

• ICP – bachelor’s in theology, 2022

• UNIP – associate degree in IT systems analysis

& development, 2017

• APG-Amana – executive management &

leadership, 1999

• FDG – total quality management, 1998

• IAG/COPPEAD – MBA in business

management, 1995

• Universidade Candido Mendes – bachelor’s in

business administration, 1994

Languages

• Portuguese – Native

• English – Fluent

• Spanish – Advanced

• French – Basic

Professional Experience

FML Brasil (FML Solutions Representative) Executive Director 05/2010 – Present Brazil & Latin America

• Exclusive representative for FML Solutions in Latin America, overseeing P&L, operations, project management, and business development.

• Led a two-year Revenue Assurance Full Audit for a major Brazilian mobile carrier, identifying over $180 million in savings.

• Provided consultancy for major telecom operators in Latin America and Africa, leading risk management assessments and fraud prevention strategies.

WeDo Technologies Business Development Director

03/2007 – 05/2010 Brazil, Portugal, Ireland

• Launched WeDo’s consultancy division in Latin America, securing major telecom contracts.

• Expanded company presence in new verticals and markets, including insurance and Latin America. FML Americas Brazil Country Manager & Principal Consultant 09/2000 – 02/2007 Brazil & Latin America

• Developed sales and business strategies, growing Latin American market share from 5% to 35% of global revenue.

• Directed risk management projects for telecom leaders, increasing sales by 260% in the region.

• Founded and chaired GGRT (Brazilian National Forum for Revenue Management). Americel S.A. Revenue Assurance, Fraud & Credit Manager 02/1998 – 08/2000 Brasília, Brazil

• Led fraud prevention initiatives, reducing fraud figures by 80%.

• Implemented Brazil’s first Revenue Assurance department, setting industry benchmarks. Mesbla S.A. General Manager

03/1988 – 10/1996 Rio de Janeiro, Brazil

• Managed a $25 million retail operation, leading a team of 130 employees.

• Achieved 30% sales growth and 40% loss reduction through strategic initiatives. Additional Experience

• Condominium Manager – Oversaw a 144-apartment residential complex for 9+ years.

• CPOR/Brazilian Army – 2nd Lieutenant, 1988.

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