Customer Service Medication Management
Resume:
Elizabeth Stewart
Citrus Springs, FL *****
**********.*****@*****.***
Willing to relocate: Anywhere
Work Experience
Caregiver
Always There Assisted Living-Citrus Springs, FL
May 2023 to Present
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
• Created personalized care plans for each client based on their individual needs and preferences
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation
• Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
• Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
• Implemented fall prevention strategies by removing hazards from the environment
• Documented daily observations including changes in behavior or health conditions
• Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
• Notified appropriate authorities in cases of suspected abuse or neglect according to established protocols
• Maintained confidentiality regarding sensitive personal information about clients at all times
• Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
• Fostered positive relationships with family members by providing regular updates on the well-being of their loved ones
• Served as an advocate for clients' rights and ensured they received respectful treatment from others
• Closely monitored fluid intake/output and reported any abnormalities to healthcare professionals
• Assisted with end-of-life care, offering emotional support to both clients and their families
• Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition
• Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
• Collaborated with other caregivers in a team environment to provide comprehensive care for clients
• Maintained accurate records of daily activities, medications administered, and changes in health status
• Safely transferred clients using proper body mechanics techniques to prevent injuries
• Demonstrated knowledge of infection control protocols by following strict hygiene practices at all times
• Provided assistance with toileting needs while respecting the dignity and privacy of clients
• Informed family members about any significant changes in the client's condition or behavior
• Supported individuals with chronic illnesses through monitoring symptoms and providing comfort measures as needed
• Calmly handled challenging behaviors such as agitation or aggression by utilizing de-escalation techniques learned through training programs
• Ensured medication adherence by organizing pill boxes according to prescribed schedules
• Implemented safety measures within the home environment, including installing grab bars or non-slip mats
• Engaged in active listening during conversations with clients, showing empathy and understanding
• Demonstrated flexibility in scheduling to accommodate changing needs of clients Waitress
PoFolks Restaurant-Lynn Haven, FL
February 2023 to May 2023
I was a waitress, i made sure to serve my customers and all their needs in a friendly manner. Cashier
Winn-Dixie-Homosassa Springs, FL
July 2021 to January 2023
4 years of Customer service experience
Skills
• Customer service
• Cashiering
• Communication skills
• Serving Experience
• Restaurant Experience
• Sales
• Food handling
• Cash register
• Food service
• Food safety
• Busser
• Food Preparation
• Communication skills
• Serving
• Cash handling
• Math
• Caregiving
Certifications and Licenses
First Aid Certification
Additional Information
I’ve worked 16 hour shifts
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