Data Entry Administrative Assistant

Dolly Gosalia

*************@*****.*** 516-***-**** Westbury, NY

SUMMARY

Detail-oriented professional with 19 years of experience seeking a Data Entry role. Proven track record in managing patient records and utilizing electronic health record systems like eClinicalWorks, Centricity, and Epic. Strong organizational and time-management skills, complemented by proficiency in Microsoft Office tools and bilingual capabilities in Hindi and Gujarati.

WORK EXPERIENCE

Optum

Clinical Practice Performance Consultant Jan 2020 - Present

• Collaborate with healthcare payers and providers to enhance quality and risk adjustment programs, focusing on improving patient care and reducing costs.

• Utilize electronic health records, including Centricity and Epic, to gather and analyze patient data, driving performance improvements in value-based care programs.

• Identify and address gaps in care through patient chart reviews and trend analysis, providing actionable insights for enhanced patient outcomes.

Select Medicine, a Division of ProHealth

Administrative Assistant 2014 - 2020

• Managed patient records in eClinicalWorks, encompassing lab work, chart records, and external medical documents.

• Developed patient correspondences for physicians and maintained provider schedules, while coordinating with the practice answering service.

• Initiated and monitored prior authorization requests for medications, and supported compliance, quality assurance, health risk adjustment, and HEDIS reviews. Weight Watchers International

Field New Hire Specialist 2010 - 2014

• Managed and executed the onboarding process for the Western and Central Divisions, supporting 50 division managers and overseeing training for over 400 employees.

• Developed comprehensive user guides and manuals to standardize onboarding procedures for senior management.

• Collaborated with legal teams to ensure compliance with state employment regulations. Franklin Career Institute

Program Coordinator & Registrar 2006 - 2009

• Conducted orientation sessions and managed student records, including grades and attendance, ensuring accurate and up-to-date information.

• Handled daily financial reconciliations and school accounting functions, while maintaining book inventory and coordinating with external vendors for supply fulfillment. EDUCATION

State University of New York at Old Westbury

Bachelor of Science, Criminology

2013

SKILLS

Project Management • Operational Efficiency • Value-Based Care • Workflow Improvement • Team Collaboration • Complex Administrative Functions • Interpersonal Skills • Organizational Skills • Time-Management Skills • Microsoft Office Tools • Bilingual in Hindi and Gujarati

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