Have tech . Osha certified for forklift boom lift telehandler

RYAN ROGERS

Polk city, Florida ***** 850-***-**** ******************@*****.***

Professional Summary

Physically fit service tech possessing necessary knowledge of primary systems including HVAC, plumbing and electrical. Offers 20plus years of experience in maintenance industry and solid commitment to safety. Communicative and easygoing professional skilled in performing minor fixes. Skills

Analytical Skilled Tradesman with proven

talents in project analysis and development.

Effectively estimates project timelines and

delivers superior client service. Adaptable

and dedicated with 20plus years of

experience. Works well with clients to address

needs and answer questions accurately.

Work History

Skilled tradesman 01/2024 to Current

Collage construction – Fort myers

Maintained up-to-date knowledge of industry trends, regulations, and best practices to enhance overall performance.

Lead Technician hvac,electrical,framing,plumbing,concrete, 08/2022 to 12/2023 A1 Consulting Group – Tallahassee

Contributed to the development of company-wide best practices as a subject matter expert in various technical areas.

Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.

Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.

Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.

Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.

HVAC service and install technician 03/2018 to 07/2022 Cliff Betts heating and cooling – Fort myers Florida Enhanced client trust and confidence through clear communication, explanation of services, and addressing any concerns promptly.

Troubleshot complex issues during installations, applying problem-solving skills for swift resolution. Efficiently managed inventory of supplies and tools needed for each project while minimizing waste on job sites.

Reduced installation times with efficient planning, scheduling, and organization of tasks. Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients. Provided outstanding customer service before, during, and after the installation process for seamless experiences.

Contributed to the growth of the company through referrals and positive word-of-mouth from satisfied clients.

Maintained a safe working environment by consistently implementing safety protocols during installations.

Executed successful installations within budget constraints through careful resource allocation and cost management strategies.

Lead install sales service 02/2002 to 01/2018

Crown air – Fort myers fl

Maintained detailed documentation of installations, fostering clear communication with clients and team members.

Implemented innovative tools and technologies to improve overall efficiency in completing installations tasks.

Regularly updated management on project progress through detailed reports highlighting successes, challenges faced, lessons learned.

Collaborated with sales teams to ensure seamless transitions from contract negotiation to installation execution.

Improved customer satisfaction by ensuring timely and accurate installation of equipment. Led a team of technicians, providing guidance and mentorship for skill development and career growth.

Established strong relationships with vendors and suppliers, ensuring access to high-quality materials at competitive pricing.

Managed inventory levels of essential supplies, reducing waste while maintaining adequate stock for future projects.

Proactively identified opportunities for improving existing processes, implementing changes that resulted in cost savings without sacrificing quality or safety standards. Utilized advanced troubleshooting skills to resolve complex issues during installations, minimizing downtime for clients.

Enhanced safety standards within the team by conducting regular training sessions on proper techniques and protocols.

Coordinated effectively with other departments such as engineering, customer support, and quality control during each project phase.

Streamlined installation processes for increased efficiency and reduced project completion times.

Conducted thorough pre-installation site evaluations to identify potential challenges and develop appropriate strategies for overcoming them. Developed customized solutions to meet unique client needs, enhancing overall satisfaction with services provided.

Education

Computer Technology 01/2014

Tallahassee Community College - Tallahassee fl

I was enrolled in school for a short time when i found out my boss had cancer so i went back to help with the business and had to file for an emergency leave

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