Logistics Coordinator Customer Service
Resume:
Raidis Luis Rivera
Logistics Coordinator
Contact
Lawrenceville, GA 30044
************@*****.***
Education
Julio Antonio Mella
Artemisa, Cuba
High School.
.
Objective
As a Logistics Coordinator, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I am to create a positive and productive work environment by communicating with team members, setting clear goals. Assertive and enthusiastic with extensive knowledge in process optimization and an unsurpassed work ethic.
References
Coordinator prepares, routes, and manages customer purchase orders. Their main duties include reviewing shipment materials before distributions, collaborating with transportation systems, vendors, and the customer to ensure prompt shipment pick-ups, and monitoring quality and productivity processes.
Key Skills
Bilingual
Self-motivation
Problem-solving
Adaptability
Ability to handle multiple
assignments.
WMS knowledge
Excel
Word
Strong email communication
Leadership
Successfully led a team
to exceed sales goals
while maintaining
excellent customer
satisfaction scores.
Experience
March 2018 – June 2020
IC/AQ Associate • Amware Logistics
July 2020 – February 2021
Traffic Office Coordinator • Amware Logistics
March 2021 – Present
Logistics Coordinator • Amware Logistics
Responsibilities in the above
Coordinating transportation providers to ensure prompt and proper movement of shipments.
Responding and advising on customer inquiries
Reviewing purchase orders and shipping documents to ensure accuracy.
Making special shipping arrangements as necessary
Tracking and fixing shipping errors
Preparing bills and invoices
Monitoring order SLA deadlines
Ensuring that the quality of all services provided meets the required standards.
Developing processes that make the supply chain more efficient and organized.
Contact this candidate