Customer Service Sales Administrator
Resume:
Lotus Gardens
Pretoria West
0008
************@*****.***
CV OF TEBOGO PRISCA SATEKGE
PERSONAL DETAILS Full name
ID number
Date of birth
Nationality
Gender
Languages
Licence
Availability
Prisca Tebogo Satekge
16 October 1987
South African
Female
English, Zulu, Sotho
C1
1 Month Notice
PROFILE I am a self-disciplined and self-motivated individual with 10 years’ experience in the Food Manufacturing industry as Administrator. To advance my skill set, I have completed an Administrative Management Diploma through UNISA. I have the ability to work well with a team or independently and I have excellent time management skills. My background includes knowledge of FSCC, SHEQ, HACCP, FACTS and key industry standards and regulation, adhere to all company policies and standards.
I seek a position in Administration General or similar position located surrounding areas.
Key Skills and Competencies:
Administrator Skills
Strong analytical and problem solving skills & attention to detail.
Good in having large volumes of filling while retaining a good level of accuracy and efficiently.
Continually meet and exceed the operational expectations.
Data Capturing, office manuals and other QMS documents.
Providing high quality customer service.
Good at juggling tasks and prioritising.
Resolving and managing queries to closure.
Impeccable telephone manners.
Support office teams in order to provide accurate administration service. Personal
Well organised and able to prioritise work in an efficient manner.
Calm and composed under pressure and able to work to tight deadlines.
Ability to work within a busy and demanding team environment.
Able to work with a minimum amount of supervision and on own initiative. HIGHEST EDUCATION University of South Africa(UNISA) Diploma in Administrative Management - 2024
University of Pretoria
Certificate in Cooperative Development - 2017
Mokomane High School
Grade 12 Matric – 2006
COMPUTER SKILLS Microsoft Word, Excel, Outlook, PowerPoint,Presentation.
FPI (Food Products/Processing Information) system. WORK EXPERIENCE ADMINISTRATOR– IN2FOOD- (PTY)Ltd.
FROM: APRIL 2014 - TO: CURRENT
Duties and Responsibilities:
Provide administrative support to ensure efficient production operations and new product development. Support Process, QA and operation managers through variety of tasks related to production and communication.
Assist in development of the Technical/Quality documents in relation to production, new product development, specification and procedures.
Checking and collating technical or quality auditing, production and packaging paperwork.
Assisting in retrieval of information during internal and external audits and investigations.
Manage the approval of new products sign off, labels verification, stock codes for daily production and artwork approval.
Carry out administrative duties such as filing, typing, copying, binding, scanning.
Maintain electronic and manual filing systems.
Running the company reception area.
Manage customer enquiries and complaints.
Organize and schedule meetings and appointments.
Assist in the preparation of regularly scheduled reports. REFERENCES 1. In2food - Ms Rirhandzu Nkuna, Process and Implementation Manager – 082-***-**** TEL NO. 010-***-****
2. In2food - Mrs Ria Odendaal, previous Innovation & Support Manager- 083-***-****
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