High School Team Lead

HAMZAT Ismaila A.

*, ***** ****** *** ********** Avenue, Sabo-Yaba, Lagos..

Cell: (+234) 803-***-****

E-Mail: *********@*******.***

Sex: Male

Career Objectives:

To work in a progressive organization, where acquired skills and abilities are best utilized along with the goals of the organization and to achieve an elite position in the industry through my intelligence, hard work, and sincerity.

Summary:

Excellent interpersonal and communication abilities.

Extensive knowledge of CAC documentations for account opening.

Compliance checks and Documentation review for both personal and non-personal account opening.

Possess over eight years of working experience with wide range of technical and management skills in account documentations.

Enjoys being part of a team working independently, as well as managing, motivating and training a productive team.

Educational Summary and Certifications:

Bachelor’s degree in Physics Education from University Of Lagos, Akoka -Yaba in the year 2013.

National Diploma in Electrical Engineering from Yaba College of Technology, Yaba in the year 2009.

Certificate in Information Communication Technology 2014 (NYSC Program) Edo.

High School Leaving Certificate (NECO) from St. Joseph Secondary school, Agege in the year 2003.

Technical Skills:

Knowledge in Microsoft PowerPoint, Ms. Word and the Internet.

Work Experience:

Team Lead, Documentation Officer. 2014 - 2020.

First Bank of Nigeria Ltd (Centralized Processing Center, CPC).

Create, Verify customer request on E- banking applications, Email alerts and SMS alerts

Document verification, References and Complaints to ensure accuracy and completeness of account treated in CPC.

Control the flown documentation for account opening meeting the Bank complaints' (accepted document, review and creation /deletion on work flow) within CPC.

Maintain confidentiality on customers’ information and perform quality checks on ALL documentation scan to CPC.

Ensure timely and accurate processing of customer request for all e-banking products in line with standard TAT policies, processes and procedures.

Provide prompt resolution to all issues and exceptions with respect to incomplete account documentation and KYC issues.

Introductory/Physics Teacher 2013 – 2014.

National Youth Service Corps, Edo State

Teaches Physics to pupils in Senior high school.

Teaches Introductory technology to pupils in Junior high school

Both experience last for a year while on a compulsory service year in Edo state, Nigeria.

Records and Maintenance Officer. 2008 – 2010.

C & I Leasing PLC (BRT Operation) Lagos State.

Assigned tasks and schedule for fuel collection for buses in operation.

Responsible for preparing and reviewing fire hazard analysis and safety of buses.

Accidents and related issues being monitored on daily basis of buses in operation.

Administered and maintained up-to-date copies of the safety condition and policies.

Ensured strict compliant for valid ticket on transit at interval while on field operation.

Handled the responsibilities of evaluating existing facilities to ensure compliance with safety rules and standard.

Hobbies:

Passion for creativity, Travelling and Meeting new people.

Reference:

Dr. RAHEEM Isiaka A, Senior Technical Officer, Department of Physics, University of Lagos, NIGERIA. Email: *******@******.***.**

AMUSA Omotale R, Business Manager, Interiors By Thale, Lagos, NIGERIA. Email: ************@*****.***

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