Customer Service Exceptional
Resume:
Frank Castro
Kyle, TX ****0
Cell: 512-***-****
*************@***.***
Objective:
A Sales Management position that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential.
Summary of Qualifications:
• Innovative professional with 16 plus years of progressive experience within the automobile sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations.
• Expertise in new and used vehicle sales, pricing strategies, marketing, financial management, purchasing, and staff training. Also expertise in second and third chance financing.
• Quick study, with an ability to easily grasp and put into application new ideas, concepts, and technologies. Dedicated, innovative and self- motivated team-player/builder.
• Proficient in the use of various computer programs and applications including Reynolds and Reynolds and CDK, Dealer Track, Routeone. Professional Experience:
Sales Manager - Sames Red Barn Austin Tx, 2014-2018 and 2020-2023 Forecast goals and objectives for sales gross and key expenses on a monthly basis. Hire motivated, and monitored the performance of all new car sales employees, maintained vehicle inventory. Conducted weekly sales training and meetings.
Uber Driver Austin, TX 2018 - 2019
Sales Personnel - Truck City Ford Austin, TX 11/2009 - 12/2011 Sold between 20-30 cars per month
Guardian Finance New York
Advise clients about the risks, consequences and benefits of alternative learning solutions developed loan applications by evaluating applicant information and documentation consulted all clients about
their lending needs to help them achieve financial goals including the collection and the analysis of information about the clients financial situation evaluate it load applications documentation for
informing applicant of additional requirements are maintained customer confidence by keeping loan information, confidential accomplished goals by providing loans.
Mortgage Broker/ Owner - Total Mortgage LLC/ Total Housing Inc Austin, TX 1998 - 2008
Forecast goals and objectives for sales gross and key expenses on a monthly basis. Hire motivated, and monitored the performance of all new car sales employees, maintained vehicle inventory. Conducted weekly sales training and meetings. Appraised all incoming used vehicles. Helped in special finance with receiving, contracting and funding over 150 deals per month, communicated on a daily basis with banks to make sure all important information of deals were submitted for deals to get approved.
Sales Person, Finance and Inventory Director and General Manager - Apple Auto Group Austin, TX. 1989 - 1999
Forecast goals and objectives for sales gross and key expenses on a monthly basis. Hire motivated, and monitored the performance of all new car sales employees, maintained vehicle inventory. Conducted weekly sales training and meetings. Appraised all incoming used vehicles. Helped in special finance with receiving, contracting and funding over 150 deals per month, communicated on a daily basis with banks to make sure all important information of deals were submitted for deals to get approved.
Additional Information:
A). In January 2022, I was given the responsibility of the business development center a.k.a. BDC . The very first month I was there, the store had sold the most it had sold and made the most grossed it's ever made since 2014 when it re-opened. Shortly there after, Sames Red Barn Corporate reorganized their personnel and I was given the responsibility of a complete store, at which time, I sold by myself more than three times my predecessor as a salesman/sales manager.
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