Beverage Manager F B

B. LAMONT ROOKER

Phone: 202-***-**** Email: *************@*****.***

Dynamic Food & Beverage Manager with over 20 years of expertise in optimizing operations, enhancing menus, and leading high-performing teams to consistently exceed quality and safety standards. Proven track record of driving sales growth, maximizing profitability, and implementing innovative processes to improve efficiency. Skilled in vendor negotiations, budget management, and fostering team development to achieve organizational success. HIGHLIGHTS

Restaurant, Bar, Resort, and Senior Living

Operations Management

Team Leadership and Development Across

Diverse Hospitality Concepts

Vendor Relations and Strategic Contract

Negotiations

Innovative Menu Planning for Varied Clientele

and Concepts

Cost Control, Budget Management, and Market

Trend Analysis

Employee Training, Mentoring, and Retention in

Diverse Environments

Building and Maintaining Strategic Business

Partnerships

Resource Optimization with a Focus on Guest

Experience

Health, Safety, & Regulatory Compliance

Strategic Event Planning to Drive Engagement

and Community Building

PROFESSIONAL EXPERIENCE

Invited Clubs – Country Club of the South Johns Creek, GA Director of Food & Beverage February 2024 – present

Demonstrated forward-thinking leadership with high emotional intelligence and a servant's heart, leveraging deep culinary and front-of-house expertise to inspire teams, foster collaboration, and deliver exceptional member experiences.

Drove revenue growth by developing and executing innovative food & beverage sales, marketing, and net revenue strategies, achieving 65% annual growth and consistently exceeding financial targets.

Collaborated with the culinary team to revitalize menus in the Clubroom and successfully launch a fine dining concept in the Nicklaus Lounge, enhancing member engagement and increasing dining revenue.

Partnered with Golf Operations and Membership Experience departments align F&B services with club goals, creating integrated offerings that elevated the member experience and increased satisfaction.

Increased retail wine sales and revitalized the wine locker program through curated product selection, exclusive tasting events, and enhanced member perks, resulting in 55% growth in sales and usage.

Strengthened operational efficiency by preparing accurate budgets, analyzing variances, and implementing corrective actions that reduced costs and improved margins.

Led cultural transformation within the F&B department, rebuilding trust and morale through a People- First approach, open communication, and professional development initiatives, improving employee retention by 40%.

Fostered strong relationships with members through personalized interactions and a commitment to exceeding expectations, contributing to increased loyalty and retention. Rooker 2

Holbrook Woodstock Woodstock, GA

Food & Beverage Director August 2022 – February 2024

Managed day-to-day food and beverage operations with a hands-on approach, ensuring seamless service and exceptional resident experiences.

Partnered with the General Manager and Business Manager to resolve resident house account issues, leveraging financial acumen to enhance trust, satisfaction, and overall guest experience within the community

Collaborated with the Executive Chef to elevate health and safety quality standards, improving scores from 93 to 96 within three months.

Conceptualized hosted a monthly wine club, introducing residents to global wine selections and generating an additional revenue stream for the department.

Led staff training on wine and spirits resulting in a 15% year-over-year increase in individual and departmental sales.

Achieved optimal cost control, maintaining beverage costs at or below 20% and food costs around 30%.

Launched innovative events, including a wine dinner, whiskey and beer tastings, and a gentlemen’s BBQ boosting resident engagement and satisfaction.

Globe Life Liberty National Division Kennesaw, GA

Supervising Agent February 2020 – August 2022

Served as the agent for C-suite executives and business owners, underwriting health and life insurance policies for owners and employees.

Recruited, trained, and mentored insurance agents, providing script training, presentation critique and provided instruction regarding phone and field client presentations.

Served as Section 125 Compliance Officer, providing relationship-based guidance to HR managers, bookkeepers and financial management personnel.

Served as agency point-of-contact regarding organizational and industry updates relating to insurance claims and policy changes.

Colletta Alpharetta, GA

General Manager October 2019 – January 2020

Mentored and supervised team comprised of three Heart of House and three Front of House Manager and 35 associates

Earned ServSafe Instructor certification to reduce cost of ServSafe training for staff; but to also create an additional revenue stream for the organization by facilitating trainings for other organizations.

Nurtured guest relations by utilizing Open Table reservation and training staff to acknowledge guests by first name and by turning special occasions into memorable experiences.

Scibmatt, LLC d/b/a Copeland’s of Atlanta Atlanta, GA General Manager January 2019 – October 2019

Developed, implemented and maintained health quality standards for restaurant, including supervision and direction of service staff. Resulting in 100 days of zero work accidents and an increase in health score from 95 to 100 percent.

Lowered comps from 2.5% of total sales to 1.1% of total sales over 4-month period

Hands-on operator effectively managing high volume shifts yielding $10-50K in gross sales revenue. Rooker 3

Omni Bedford Springs Resort & Spa Bedford, PA

Beverage Director June 2017 – October 2018

Managed the daily operation of eight F&B outlets and 150+ employees.

Revitalized lobby bar (moved its location, hired and trained new staff, created new drink menus with seasonal and guest specific selections) and increased sales by 300% in Q4 FY17 and exceeded FY17 sales projections by 517%

Generated an additional $15k per month in Q3 FY17 for F&B department through implementation of menu changes to diversify beer/wine lists, cocktail recipes.

Created and implemented beverage inventory for the property to track usage, purchases, pricing, and establish pars for beer, wine and liquor; a first for the organization.

Creatively marketed product to utilize dead stock and capitalize on current beverage trends to lower beverage costs from 23% to 16% over course of 3 months.

Curated wine list comprised of 300-bottles selections and created guest specific events such as wine and whisky tastings to increase revenue opportunities.

Loews Madison Hotel/Rural Society Washington, D.C. Director of Outlets February 2016 – June 2017

Responsible for overseeing the development and day-to-day operations of 220 seat specialty fine dining restaurant (Rural Society – Argentine-inspired concepted created by Iron Chef Jose Garces) with annual revenues of approximately $10M/yr., In-Room Dining, the lobby bar/lounge and barista.

Achieved Wine Spectator “Best of Award for Excellence” in 2016 for wine list comprised of 3-400 selections.

Generated quarterly profit of 15k (Q4 FY 16) for all outlets and minimized FY16 loss (3k down from 7.5k) for specialty restaurant, a first in property history, which continued through Q1 FY17

Decreased overall beverage inventory from approximately $220k to valuation of $110k over course of six- month fiscal period resulting in lowest costs 11-15%) for four consecutive months in property history. ADDITIONAL EXPERIENCE

DAI (Dougherty & Associates, Inc.) Washington, D.C. Senior Communications Specialist March 2012 – February 2014 Gallup, Inc. Washington, D.C.

Communications Consultant October 2009 – March 2012 23rd Street Corporation d/b/a Crystal City Sports Pub Arlington, VA Catering & Events Manager November 2006 – September 2009 EDUCATION & CERTIFICATIONS

Clemson University Clemson, SC

Bachelor of Arts: Political Science

ServSafe Manager 2018 - Current

WSET LEVEL I in Wine 2017

Rooker 4

PROFESSIONAL ACCOMPLISHMENTS

Capital Alumni Network

- Active Member 2002 - 2017

- Softball Commissioner 2012 - 2014

- Chairman, Board of Directors and President 2008 - 2011

- Vice Chairman, Board of Directors and President 2007 - 2008

- Community Service Director 2006 - 2007

- Flag Football Commissioner 2004 - 2006

Gallup Inc., Community Builders: Member, Board of Directors 2009 - 2012 Hoop Dreams Scholarship Fund: Member, Board of Directors 2003 - 2009 Baltimore/Washington, D.C., Clemson Club: Member, Board of Directors 2005 - 2009 Clemson Black Alumni Council: Member, Board of Directors 2020 - 2023

Contact this candidate