Real Estate Operations Management

Elaine Gear

***********@*****.*** 404-***-**** Atlanta, GA

SUMMARY

Dynamic real estate professional with 17 years of experience seeking a Real Estate Manager role. Proven expertise in operations management, market analysis, and client consultation, with a strong background in guiding and educating buyers and sellers. Exceptional skills in negotiation, budgeting, and cost control, complemented by a customer service-oriented approach and exemplary problem-solving abilities. WORK EXPERIENCE

Fathom Realty

Real Estate Agent Sep 2021 - Present

• Assist clients in buying, selling, or renting real estate by determining their needs and financial capabilities to propose suitable solutions.

• Conduct market analysis to accurately estimate property values and inform client decisions.

• Promote sales through strategic advertisements, open houses, and listing services to increase property visibility.

• Facilitate negotiation processes and consult clients on market conditions, prices, and legal requirements to ensure fair dealings.

Bianca’s Immaculate Cleaning Service

Owner Operator Feb 2019 - Present

• Maintain sanitized and orderly environments by disinfecting surfaces and rearranging furniture when necessary.

• Utilize diverse cleaning techniques to efficiently sweep, vacuum, mop, dust, and wipe various household areas and items.

• Adhere to established cleanliness standards, ensuring high levels of client satisfaction. Atlanta Corner Taverns Hapeville, GA

Director of Operations May 2011 - Nov 2018

• Oversaw General Manager operations to ensure adherence to company policies and procedures.

• Collaborated in the hiring and training process for new staff, enhancing team capabilities.

• Planned educational experiences at industry events to enhance product knowledge and improve sales strategies.

• Analyzed inventory data with Bar Metrix to understand cost variances and optimize operational efficiencies. Little 5 Corner Tavern Atlanta, GA

General Manager Oct 2009 - May 2011

• Managed customer service operations by training staff, overseeing daily activities, and resolving issues promptly to enhance guest satisfaction.

• Conducted monthly inventory and developed budget and cost control spreadsheets to support financial objectives and achieve targeted gross profit margins.

• Coordinated seasonal events and crafted specialty cocktails to align with local festivities, enhancing customer engagement and experience.

East Point Corner Tavern East Point, Georgia

Server/Bartender Mar 2007 - Sep 2009

• Ensured exceptional customer service by addressing guest inquiries, offering menu recommendations, and efficiently managing table turnover and preparation.

• Maintained compliance with safety protocols and accurate cash handling while expertly crafting specialty cocktails and coordinating with management to resolve customer concerns. EDUCATION

University of Florida

Bachelor's, Anthropology

Gainesville, FL

Dec 2006

SKILLS

Specializing in Operations Management • Customer Service Oriented • Exemplary Problem Solving Skills • Great at Budgeting and Cost Control • Extensive Hospitality Background • Efficient at Hiring and Training • Well Executed Time Management and Multi-Tasking Skills • Providing Effective and Efficient Cleaning Services • Guiding and Educating Buyers and Sellers in Real Estate

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