Business Analyst It

NYONYA LILLIAN SUUTI [IT Business Analyst]

Boston, MA 508-***-**** ************@*****.***

Work Experience

CloudReach Technologies Inc– Dallas, TX

IT Business Analyst Sept 2023 –Sept

2024

• Developed data models and visualizations to guide strategic decisions.

• Authored detailed user stories and acceptance criteria, ensuring clarity for engineering teams.

• Facilitated Agile ceremonies, driving alignment between development and stakeholders.

• Mitigated project risks, ensuring on-time delivery of IT solutions.

• Conducted UAT, validating functionality and capturing feedback for continuous improvement. Akili – Uganda

IT Support Specialist July 2020 – July 2021

• Troubleshot IT issues, minimizing downtime and ensuring operational efficiency.

• Installed and maintained IT systems, ensuring compliance with standards.

• Supported IT projects with technical insights and milestone tracking.

• Implemented robust data backup solutions, safeguarding organizational information. Education

Brooklyn College CUNY NY, USA

MA Computer Science – Information Systems Aug 2021 –May 2023

● Core Modules: Management information systems, IT project management, Software methodology, Requirements modelling, Systems analysis and Design, Database systems. African Christian College Manzini, Eswatini

BTh Organizational Leadership Jan 2018 – Dec 2020

● Core Modules: Change Leadership, Project Leadership, Organizational Communication, Entrepreneurship. Makerere University Kampala, UGANDA

Bachelor of Business Computing Aug 2013 – May 2017

● Core Modules: Computer Programming (Java, SQL), Software Modeling for Businesses, Database Systems, Systems Analysis and Design, Information Systems Management. Projects

PwC US Tech Consulting Simulation (Forage)

• Assessed business processes and identified gaps, offering tailored technology solutions.

• Collaborated with technical teams to implement solutions aligned with client objectives.

• Developed training materials for smooth adoption of new technologies. Skills

Agile Methodologies (Scrum, Kanban) Cloud Platforms (AWS) Project Management Tools (NIFTY, VIVIFYSCRUM, JIRA, Trello, MS Project) Data Analysis & Reporting (Tableau, Power BI) Requirements Gathering & User Stories Stakeholder Management & Communication Change Management Strategies Risk Identification & Mitigation Business Process Improvement

Contact this candidate