Executive Assistant Administrative Support

Mike Avila ***********@*****.*** 510-***-****

https://www.linkedin.com/in/mike-avila-a188664/details/experience/

Summary

Highly motivated and results-oriented Executive Assistant with 17+ years of experience in supporting executives and managing complex administrative tasks across various industries. Proven ability to excel in fast-paced environments, manage multiple priorities, and build strong relationships with colleagues and vendors. Expertise in travel and expense management, event coordination, calendar management, and onboarding new employees. Bilingual (English/Spanish).

Experience

Google Mountain View, CA September 2017 – Present

Exec Admin - Global Partnerships & Core Experience – Level 4

• Provided comprehensive administrative support to Directors, streamlining daily operations and ensuring efficient project execution.

• Acted as a Concur expert, managing travel and expense processes for the team.

• Organized and executed high-profile events including CES, MWC, IO, and MBG, ensuring seamless logistics and exceeding expectations.

• Managed complex calendars across multiple time zones, fostering smooth communication and efficient scheduling.

• Onboarded new employees, providing essential information and resources to facilitate a successful integration into the team.

• Spearheaded innovative virtual events during the pandemic, maintaining employee morale and fostering a strong team spirit.

Telefonica Digital, Inc./Tokbox, Inc. San Francisco, CA July 2013 – September 2017

Executive Admin / Office Manager

• Delivered exceptional administrative support to local and international C-Level executives, managing expense reporting, travel arrangements, and calendar management.

• Prepared and reviewed expense reports with accuracy and efficiency (Concur, Abacus).

• Streamlined onboarding processes for new employees, ensuring a smooth transition into the company.

• Efficiently managed conference rooms, ensuring seamless scheduling and availability.

• Handled all aspects of corporate communications, including cell phone and landline administration.

• Organized and executed engaging corporate events, including team-building activities, holiday parties, and company gatherings.

• Managed multiple calendars, emails, and contact lists across PC and Mac platforms.

Cloudera, Inc. Palo Alto, CA April 2012 – November 2012

Office Manager / Executive Assistant to VP Engineering

• Provided comprehensive administrative support to the VP of Engineering, including travel arrangements, expense reports, and calendar management.

• Planned and executed successful company events, ranging from large industry conferences to internal team meetings.

• Supervised all administrative functions for a 100+ person office, ensuring smooth day-to- day operations.

• Developed and implemented new expense reporting procedures, streamlining processes and improving efficiency.

Pillar Data Systems San Jose, CA May 2007 – January 2012

Manager / Executive Assistant to VP WW Sales and CTO

• Negotiated contracts and RFPs with travel providers, securing the best deals for airfare, hotels, and car rentals.

• Cultivated strong relationships with airlines, hotels, and car rental agencies, resulting in significant cost savings (25-30% reduction).

• Successfully transitioned the company to a new travel booking platform (Cliqbooks, Rearden) and achieved a 95% employee participation rate.

• Managed all travel arrangements for employees, including project management for Presidents Club events, Customer Summits, Quarterly Business Reviews (QBRs), and annual kick-off meetings.

• Oversaw event logistics, conducting site previews for both national and international meetings.

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Skills

• Computer Skills: MS Office Suite (Word, Excel, PowerPoint, Quickbase, Outlook), Google Workspace (Docs, Calendar, Mail, Apps)

• Language Skills: Bilingual (English & Spanish)

• Additional Skills: Event Management, Project Management, Calendar Management, Travel & Expense Management, Onboarding & Training, Communication & Interpersonal Skills, Relationship Building, Time Management & Organization

Education

Western Central University Bachelor of Arts in Hospitality Management

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