Customer Service Data Entry

DAVID POWELL

*** ****** ***, *** ***, Brooklyn NY 11208 631-***-**** **************@*****.***

OBJECTIVE:

Seeking a Leadership position where my experience and education will be further developed and utilized.

SUMMARY:

Demonstrates strong communication skills and the ability to develop rapport with people. A self-motivated innovator with a record of success in troubleshooting and problem resolution. Cooperative and dependable; Gets the job done efficiently and effectively, Strong Leadership skills, Self Starter with great Staying Power.

OFFICE SUPPORT SKILLS:

Data Entry, Office Equipment (Multi-line phone systems, Fax, Copiers), Inventory Control,

Record Keeping, Microsoft Products (Word, Excel, Access, PowerPoint, Outlook, Lotus 1,2,3)

EDUCATION

2011. LaGuardia Community College

2010. Custodial Maintenance Livingston County NY

Commercial and Industrial Cleaning Livingston County NY

. Hazardous Waste Clean-up (Blood, Body Fluids) Livingston County NY

2004-2005. Turner School of Business New York NY

. Technician Certification for Refrigerants

1996-1997 Electrical Trades of Livingston. County Apprenticeship

1985-1988. Bayshore Senior High School

Academic Diploma

See the attached Document for a detailed outline of the completed courses

Experience

Glennmark Printing Company, Brightwaters NY

Customer Service Representative (2/97-10/2004)

Perform Market Research Surveys on customer needs and requirements

Prepared weekly Sales Reports for the Sales Team and Management

Assisted in the Training of new Customer Service Representatives and Associates

Generated repeat business through successful Client follow up

Cablevision Westbury, NY

Customer Service Representative 2005-2009

Provided Support to the Sales Team, ensuring all Team Goals, Targets and Objectives were met

Troubleshoot Customer Problems over the phone

Setup Service Calls for Customers

Cleaning Specialist Summerville SC

Site Supervisor 2013-2019

Procure materials for jobs

Provide On the Job Training as needed

Supervise Cleaners on Job Sites

Assist Cleaners as needed

Sales Representative 2020-2024

Distribute Company Business Cards

Make Phone Calls to potential customers

Visit Commercial facilities

Mail Flyers to Residential Home Owners

References Provided on Request

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