Office Manager Business

Tina Womack

Covington, GA *****

****************@***********.***

+1-770-***-****

Professional Summary

To enhance my development in the workforce and acquire professional skills that will expand my career. Work Experience

Administrative Assistant

BRIDGEWAY HOME HEALTH-Conyers, GA

January 2021 to November 2023

· Answer multi-line phone calls and direct phone calls to relevant staff.

· Provide administrative support to clinical and agency operations staff as needed.

· Greet and receive visitors and staff.

· Maintain tracking system for physicians’ orders to maintain compliance of the billing process in the EMR system.

· Adhere to order tracking process to ensure timely billing.

· Maintain filing of medical records, physician orders, lab reports, etc. in the EMR system.

· Retrieve and distribute faxes, forms, and documents as appropriate.

· Assemble and organize forms for admission packets.

· Maintain supplies inventory by checking stock to determine inventory levels and expiration dates, anticipating needed supplies, notifying the Business Office Manager of supplies needed and verifying receipt of supplies.

· Process supply request from clinical staff, record supplies issued and provide documentation to the Business Office Manager.

· Retrieve and forward mail and incoming packages or deliveries to the Business Office Manager.

· Retrieve documents for medical record requests and forward to proper administration for clinical review then process medical records as requested.

· General clerical duties including photocopying, faxing, and mailing.

· Attend mandatory in-services and meetings as assigned.

· Contribute to team effort by accomplishing related results as needed.

· Perform other necessary functions/duties as assigned by the Business Office Administrative Support 3

NEWTON cOUNTY hEALTH deparment-Covington, GA

January 2006 to December 2020

· Disburses benefits/informational/transactions according to program/operation guidelines

· Accounts for transactions according to program/operation policies and procedures

· Documents actions as required

· Determines appropriate response to inquiries based on applicable criteria

· Responds to mail items and phone requests according to program/operating policies and procedure

· Prepares and sends outgoing documents and other materials according to program/operation policies

· Prepares and sends faxes, e-mail, and other communication according to program/operation

· Classifies, sorts, files, transfers and/or retrieves documents according to program/operation

· Completes and mails bills, contracts, policies, invoices, or checks

· Completes tasks and assignments associated with administrative support functions

· Computes, records, and proofreads data and other information, such as records and reports

· Prepares for public health emergencies and responds as directed

· Reviews files, records, and other documents to obtain information to respond to requests

· Maintains and updates filing, inventory, mailing, and database systems

· Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints Medical Assistant

Atlanta east pain management

January 2004 to December 2006

· Assisted Doctor during procedures

· Certified in X-Ray C-Arm

· Sterilization

· Called in prescriptions to Pharmacy

Education

DEKALB TECHNICAL COLLEGE

1995

HS DIPLOMA

LOGANVILLE HIGH SCHOOL

1986

Skills

• Clerical Experience

• Medical Records

• Microsoft Outlook

• Insurance Verification

• Administrative Experience

• Customer service

• Clerical experience

• Cash handling

• Medical records

• EMR systems

• Cash register

• Laboratory experience

• Medical office experience

• English

• Organizational skills

• Typing

• Computer skills

• Medical terminology

• Front desk

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