Security Guard Customer Service

ROLAND DEEGAN

******.*********@*****.*** 780-***-**** Edmonton, AB

HIGHLIGHTS OF QUALIFICATIONS

• Over 10 years of experience and leadership in Security roles across various environments

• Skilled in monitoring construction sites, pipelines, public transit and commercial facilities

• Proven ability to take charge and adhere to security regulations in high-pressure situations

• Dependable, reliable and hardworking, with a strong work ethic; Safety a priority at all times

• Ability to work well independently and as part of a team with open communication

• Valid Alberta Solicitor General Security Licence and Class 5 Drivers Licence

• Well versed in using TrackTik software to submit daily reports EXPERIENCE

Security Guard 2021 - 2024

Domcor Safety Net, Edmonton, AB

• Supervised and patrolled construction sites to deter trespassing and unauthorized access

• Provided customer service and security oversight for the Valley Line LRT project

• Coordinated with law enforcement to report security incidents Security Guard 2020 - 2021

Securiguard, Edmonton, AB

• Mobile patrol of the Trans Mountain pipeline construction project utilizing company vehicle

• Provided security presence and assistance monitoring at ETS Transit Stations

• Submitted detailed reports using security management software Security Guard 2019 - 2020

All Peace Protection, Grande Prairie, AB

• Monitored oilfield camp premises for suspicious activity and unauthorized personnel

• Prepared detailed incident and shift reports

• Conducted routine patrols to maintain a secure environment Event Security Guard (Part Time) 2017 - 2021

Oilers Entertainment Group, Edmonton, AB

• Patrolled concourse levels and stairwells, ensuring a safe environment for guests and staff

• Enforced security procedures and prevented unauthorized access to restricted areas

• Monitored access points and security protocols at Rogers Place during NHL games, concerts, and large-scale events

Security Guard 2005 - 2015

Paladin Security Group, Calgary, AB & Edmonton, AB

• Provided security for commercial properties and construction sites

• Documented incidents and daily activities in digital reporting systems

• Ensured compliance with site-specific security procedures and reported suspicious activity to law enforcement

EDUCATION & CERTIFICATIONS

Intermediate First Aid/AED & CPR Level C 2026

Pipeline Construction Safety Training 2020

Construction Safety Training System Fundamentals 2020 WHMIS 2015 2019

GED

Bow Valley College, Calgary, AB

VOLUNTEER EXPERIENCE

Movie Night Coordinator 2010 - 2011

Mustard Seed Street Ministry

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