Product Owner Business Analyst
Resume:
Name: Gurbir Singh
Professional Summary:
Over 8 + years of professional experience as Product Owner/Business System Analyst with experience in Wealth Management.
Well versed with all phases of SDLC, experience in business process redesign, interacting with stakeholders, understanding user requirements and articulating them into User Requirements Specifications.
Thorough Knowledge of various SDLC methodologies like Waterfall, Agile such as Agile Scrum.
Extensive awareness of API based architecture, e.g. REST
Knowledge and understanding of all the methodologies and experience in Agile and RUP methodologies.
Adept with different Requirement Elicitation techniques like, JAD sessions, Document analysis, Prototyping, Reverse engineering, Observation, Role playing, Market Survey, Interview, Brainstorming, Requirement workshop.
Excellent skills in facilitating Joint Application Development (JAD) for eliciting functional requirements that support the High-Level business requirements and documenting business process flows.
Experience in writing Business Requirements Document (BRD), Functional Requirements Document (FRD)
TECHNICAL SKILLS:
Operating Systems: Windows, UNIX
Testing Applications: Rational Test Manager, HP/Mercury QTP, HPQC
Suites: Microsoft SharePoint, MS Project, MS-Office (Word, Excel, Power Point, Outlook, Adobe Photoshop)
Requirement and Document Tools: Rational Requisite Pro, Rational Clear-Quest, DOORS
Business Modeling Tools: Rational Rose, Enterprise Architect, Visual Paradigm, Microsoft Visio
PROFESSIONAL EXPERIENCE:
Bank of America
Business analyst
Aug -24 to Present
Responsibilities:
Analysed business requirements and developed solutions to improve operational efficiency and reduce costs
Performed PI planning for quarterly projects
Created Jira epics and stories
Hosted daily stand up meetings and JAD sessions
Created and maintained release containers for monthly deliverables
Collaborated with cross-functional teams to design and implement process improvements
Conducted data analysis and created reports to inform business decisions
Managed projects from initiation to implementation, ensuring timely and within-budget delivery
Developed and maintained relationships with stakeholders to ensure effective communication and issue resolution
Conducted business analysis and developed solutions to improve business processes and systems
Worked with stakeholders to gather business requirements and develop use cases
Created and maintained documentation of business processes and systems
Participated in project planning and execution, ensuring successful implementation of solutions
Collaborated with IT teams to design and implement technical solutions
Environment: Agile/Scrum, Rational Rose, Rational Requisite Pro, MS Visio, MS Project
M&T Bank
Product Owner/Business System Analyst
Sep 2022 – July 2024
Responsibilities:
Worked as a BA to assist in upgrading the systems.
Managed the IT Software development of the Treasury & Capital Markets systems, supporting Foreign Currency, Derivatives transactions, fixed income, and payment systems with interfaces to Swift, Chips, and Chaps.
Gathered functional requirements, analyzed workflows and created narrative Use Cases to develop new process workflows for the Wealth Management.
Analyzed the existing Wealth Management platform and provided recommendations to optimize the data flow.
Performed extensive Gap analysis of the Wealth Management application to document existing business process flows and derive requirements for the proposed functionalities.
Assisted solution architects to develop technology solutions for the wealth management application and asset classes including Equities, Commodities and Fixed Income instruments.
Extensive use of JIRA to create user stories.
Created defect tracking using HP QC and JIRA and reviewed them in subsequent iterations of the application development process.
Created and reshaped a repeatable support process for new implementations of web services.
Mined data for the application team and design team to assist with creation of the application.
Developed SQL Scripts and functions for complex reusable scenarios in HANA.
Wrote SQL queries to create Joins & Views against Oracle Database
Involved in Identifying and analysing new project initiatives by staying current with initiatives under consideration.
Used SQL, Python and Microsoft excel and other tools to create reports and develop practical solutions to challenges for operations, engineers and sales.
Worked with all front office systems in ensuring the smooth implementation of trade processing using SWIFT messaging and other protocols for settlements.
Provided key inputs in defining the projects and system requirements
Suggested measures and recommendations to improve the current application performance.
Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements
Environment: MS Visio, MS Office Suite, Java, Oracle 9i, VB, Client Server, .Net, Windows XP
Montefiore Health Systems
Jan 2019 – Aug 2022
Product Owner/Business Systems Analyst
Responsibilities:
Subject Matter Expert for Healthy Planet and ACO projects, managed requirements for system design and integration, collaborated with Production Support team for issues, troubleshoot and refactor database SQL for reports functionality.
As a Business Data Analyst gathering data requirements for migrating mainframe DB2 into Hadoop Data Lake.
Conducting Mock-Ups and Walkthrough sessions for training Quality Engineers on ‘Production part Approval Process’ in Agile, created operations manual for defining implementation in production.
Provided support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software implementation to meet their needs.
Collaborated with physician's issues and incidents regarding Clinical aspects of the Epic suite and Clinical Data integration with reporting functionality, reports module changes, SSRS design changes.
Collaborated with clinical teams, involved in Epic integration to ensure an accuracy and meeting touchpoints and created Use Case scenarios for UAT testing at implementation.
Managed health outcome projects and acts as a liaison between clients (physicians, nurses) and the company to meet healthcare-related expectations and requirements.
Environment: Jira, Clinical Documentation, SSRS, SSIS, SQL, Labs, Radiology, Epic EMR, XML, Web Services, EDI, ANSI X12, Microsoft Office365.
Comerica Inc.
Business System Analyst
Jan 2016– Dec 2018
Responsibilities:
Analysed the company’s existing business processes and application systems to understand the day-to-day operation of the business.
During the Design and Testing phase was tasked with creating a sample production test data workbook to be used by the entire project. This was done by collaborating with the various teams to gather testing requirements, then ultimately querying the database to obtain testing data to meet the requirements.
Assisted in SQL queries to analyse data as well as for testing purposes.
Worked closely with Business customer to understand project needs, future goals, and life cycle of the software.
Conducted JAD Sessions for understanding the workflow and clarifying system requirements.
Communicated and maintained strong working relationship with the various business groups such as the project developer and the clients, regarding all the requirements and work flow.
Converted business requirements to detailed technical specifications and maintained the Business Requirements Document (BRD), use cases and flow diagrams.
Developed UML diagrams, flow process diagrams and Entity relationship diagrams in MS Visio.
Environment: Agile/Scrum, Rational Rose, Rational Requisite Pro, MS Visio, MS Project
Education: Bachelor of Science.
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