VERNICA WALKER
**** ******* *****. ******, **, 76209/ **************@*****.***/940-***-****
PROFESSIONAL SUMMARY
Compassionate professional with 15+ years of experience in medical industries. An individual who can bring organized and efficient management to medical documentation. Proficient at identifying and retrieving/maintaining patient medical records, reconciling discrepancies, and reviewing documents, and coordinating with doctors to provide proper records. Actively seeking an opportunity to utilize my current abilities while continuing to grow and serve the company.
SKILLSET
ServiceNow platform
Careflow systems
Forcura systems
Microsoft Office
Documentation Triaging
Well – developed communication skills
Knowledge of medicine
Record maintenance
Compliance
Knowledge of claim filing procedures
Strategic Thinker
Detail oriented
EXPERIENCE
2018 – Current (Intake Coordinator), AccentCare
Provide escalation support for immediate nurse practitioner /doctor review
Input documentation into Careflow systems to verify medical coverage.
Sort high volumes of insurance claim data to provide to the correct reviewer, (Document Triaging) from Forcura systems
Communicate all referral/intake information immediately upon intake
Proficiently use Microsoft office with strong emphasis in Excel and Word
Data driven conclusion based upon information gathered and analyzed
Maintain high level of accuracy, measured in but not limited to correct coordinating, correct information provided upon documentation, effective verbal/written communication across departments, patient experience.
2010-2018, The Vintage Healthcare
Maintained and organized confidential files and patient records; performed various
Conducted medical records and reviewed all documents to ensure that the information was accurate, and all policies were fully followed
Manage inventory control and loss prevent; Check all shipments going in/out of the company and ensuring that all orders are delivered correctly. As well as double checking every department current inventory log to ensure it coincides with the master log reported
Order home medical equipment when appropriate for in-patient/out-patient care.
Comply with state regulations and practices
Assume other responsibilities as delegated by the Director of Patient Care Services
2005-2010 – Muskogee Pulmonary Clinic
Create patient charts upon new patient entry
Insurance verification upon check in
Create/maintain patient invoice balance; ensure invoices are distributed to patients, collected payment, etc.
Maintained clean and friendly front office to ensure patient comfort
Coordinating lab work and/or referrals