North American Account Executive

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JOSH HOBBS

EXPERIENCE

Experience

Head of North American Sales and Strategy

CrowdSec

June 2023 – Present

• Brought on as the first hire to lead the launch of the North American Sales Initiative.

• Built the U.S.-based sales team from the ground up, establishing foundational strategies for long-term growth.

• Partnered with marketing and product teams to design and execute campaigns, increasing brand awareness and market penetration.

• Enhanced client onboarding processes and implemented feedback mechanisms, driving a 97% client retention rate within the first 1.5 years.

Achievements:

• Exceeded outbound sales targets with $3.1M in ARR for 2024, achieving 258% of the $1.2M quota and over $5M in TCV.

• Cultivated strategic relationships with high-value accounts, including Cisco, Deloitte, Le Monde, and Charter

Communications.

********@*****.***

501- 428-6432

64 Ledrick Cr., Mayflower, AR,

72106

EDUCATION

ARKANSAS TECH UNIVERSITY

*Criminal Justice/Sociology

*Business / Marketing Management

(May 2012)

MAYFLOWER HIGH SCHOOL

(2007)

ADDITIONAL SKILLS

Salesforce

HubSpot

Seamless

ZoomInfo

Pipeline Management

Client Development

Territory Management

Strategic Selling

KPI Tracking

Relationship Development

Qualifying

Product Feedback

Discovery

Creative Team Leadership

SMB-Commercial-Enterprise

Sales

Value Selling

Lead Development

Pipeline Building

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• Played a pivotal role in securing and managing international multi-million dollar contracts, contributing significantly to revenue growth.

Services Solution Consultant / Sales Engineer

GambI.T. Consulting

February 2022 – August 2023 (Contracting

• As the main point of contact, I would lead a tailored Environmental Demo for POCs based on an individual clientele needs.

• Assisted in Network Architecture for SLED and OT Clients, Engineering Hardware and Software solutions including Firewall/switch/router deployment, CCTV and physical security implementations, as well as Ubuntu server Deployments with Windows Server 22.

Senior US Enterprise Account Executive / CSM

Copado

March 2021 – June 2023

• Established and nurtured relationships with enterprise-level accounts, ensuring client needs were met through close collaboration with internal teams.

• Leveraged CRM tools like Outreach, Salesforce, and Sales Navigator to drive deal cycles and client engagement.

• Conducted educational trainings and quarterly health-checks, significantly enhancing client satisfaction and success. Achievements:

• Developed and maintained multi-year contracts exceeding

$500,000 with major clients such as TransUnion, UL LLC, Disney, and Equifax.

• Exceeded year-one quota by 107%, finishing the fiscal year at 167% of a $1M quota.

• Achieved 124% of a $1.2M quota in FY22-23 and secured Presidents Club status for two consecutive years.

SMB/Commercial Account Executive/Team Lead

Insight Enterprises

June 2019 – March 2021

• Managed and led teams focused on delivering tailored solutions for SMB and commercial clients.

• Emphasized customer success through proactive account management and regular client check-ins to ensure satisfaction and address concerns.

Collaboration

Change Agent

Deal Expansion

Sales Process

Trust-based Selling

Insight Selling

Team Leadership

Market Research

Executive Presentations

Accurate Forecasting

Value Creation

Personal Accountability

Revenue Generation

Full Cycle Sales

CERTIFICATIONS

CCNA (Cisco)

CrowdSec Academy Grad.

Copado Essentials

Copado Fundamentals

Salesforce Lightning Certified

Microsoft

Azure Fundamentals

Azure Data

Dynamics 365

365 Certified

Power Platform

Dynamics 365 Fundamentals

Apple Ambassador

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Achievements:

• Achieved recognition in the 100% Club / Directors Club for both 2019 and 2020.

• Attained multiple partner certifications, including those from Cisco, Apple, VMware, Veeam, and Microsoft.

Mortgage Account Specialist

SAFE NMLS ID #1834106

Mayflower, AR

January 2019 – Present

Service Account Executive Consultant / Manager

Superior Chevrolet

Conway, AR

December 2017 – December 2018

• Managed customer relations and vehicle fleet status, focusing on maintaining high client satisfaction through effective communication and issue resolution.

• Developed and maintained strong client relationships, ensuring all vehicles and services met corporate standards.

Store Manager

Meineke Car Care Center

Conway, AR

August 2017 – November 2017

• Enhanced customer retention by delivering exceptional service and building strong relationships with customers and vendors. Service / Sales Account Manager

Firestone Complete Auto Care

Various locations, AR

March 2012 – August 2017

• Oversaw store operations with a strong focus on customer service and satisfaction, managing staff, inventory, and sales quotas.

• Implemented strategies to improve client relations and address customer needs effectively

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JOSH H O B B S

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