DIANE THOMPSON
***** ******* ******, ***. *, Chalmette, LA 70043
504-***-**** **********@*****.***
PROFESSIONAL PROFILE
Honest, collaborative, and customer service oriented professional able to serve clients, advocate for services, and solve challenging issues for vulnerable populations. Develops cooperative relationships and works within established standards, principles, and ethics of the organization. Pays close attention to detail and maintains patient privacy.
Fluent in American Sign Language (ASL).
Effective problem solver, able to assess needs and identify solutions.
Adept at managing time, coordinating details, and balancing competing demands.
CPR and First Aid Certified.
Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook).
KEY QUALIFICATIONS
Allied Healthcare Health and Human Services Anatomy & Physiology Pathophysiology Advocacy Counseling
Case Management Social Services Healthcare Delivery Vulnerable Populations Wellness Crisis Intervention
Crisis Response Intervention Strategies Behavioral Health Intervention Evaluation Methods Self-Care
Community Resources Public and Community Health Systems Program Planning Interview Techniques
Delivery of Services Program Management Social Programs Family Dynamics
Diversity Cultural Diversity Human Behavior Social Welfare Values and Ethics
Medical Terminology HIPAA Compliance Interpersonal Professional Communications
EDUCATION
Ultimate Medical Academy
Associate of Science Degree – Health and Human Services, 2021
WORK EXPERIENCE
Independent Care Provider – Baton Rouge, LA 06/2015 – Present
Babysitter
Accountable for the specific needs and particular requirements of the children as set by the parents.
Clarify childcare requirements including food choices, medical conditions, personal habits and restrictions.
Prepare meals and snacks and maintain a safe environment by remaining vigilant of unusual occurrences.
Create a positive climate by preparing various activities, playing games, avoiding conflict situations, and nurturing self-esteem.
Supervise children and their safety, nutrition, and activities.
Private Duty Care – Baton Rouge, LA 05/2009 – 12/2014
Home Health Aide
Scheduled doctor appointments and accompany to appointments as an advocate.
Maintained handwritten documentation and transcribed to electronic documentation on computer.
Ran errands, cooked and cleaned, and took vital signs.
Assisted with bathing, grooming, and hygiene needs.
Communicated effectively to meet individual’s needs and coordinated available resources.