Continuing Education Texas School
Resume:
**** ****** **. ***** *** Houston, TX ****
PHONE 832-***-****
www.ntitexas.com
************@***********.***
Catalog Volume 2023-1
Published (February 1, 2023)
Effective (February 1, 2023)
TABLE OF CONTENTS
Topic Page Number
TRUE AND CORRECT STATEMENT 3
APPROVAL 3
HISTORY 3
DESCRIPTION OF AVAILABLE SPACE, FACILITIES AND EQUIPMENT 3 OWNER 3
CORPORATE OFFICERS 4
MANGEMENT, STAFF AND INSTRUCTORS 4
HOURS OF OPERATION 4
SCHOOL HOLIDAYS CALENDAR FOR 2023 SCHOOL YEAR 4
ADMISSION REQUIREMENTS 5
CREDIT FOR PREVIOUS EDUCATION, TRAINING, OR EXPERIENCE 5 SCHOOL POLICY REGARDING STUDENT CONDUCT 5
REQUIREMENTS FOR GRADUATION 5
SCHOOL PLACEMENT ASSISTANCE POLICY 6
GRADING POLICY 6
SATISFACTORY PROGRESS AND ACADEMIC PROBATION 6
ATTENDANCE 7
LEAVE OF ABSENCE 7
MAKE-UP WORK 7
READMITTANCE 7
STUDENT GRIEVANCES 8
CANCELLATION POLICY 8
REFUND POLICY 8
REFUND POLICY FOR STUDENTS CALLED TO ACTIVE MILITARY SERVICE 9 PROGRAMS AND COSTS 10
TRUE AND CORRECT STATEMENT
I hereby certify that the statements and information in this catalog are true and correct to the best of my knowledge and belief.
Dexter Brethers
SIGNED BY DIRECTOR
APPROVAL
National Technical Institute (NTI) is approved and regulated by Texas Workforce Commission Career Schools and Colleges since March 26, 2016.
HISTORY
Texas School of Continuing Education and Recruitment (TSCER) was started in 2015 and began offering classes in March 2016. In April 2021 TSCER was sold to Service Education Holdings, Inc.
(SEH). SEH is committed to helping educate students in Nevada, Arizona and Texas in the skilled trades; especially in HVAC, Plumbing and Electrical. SEH is managed by three individuals. In 2022 the school name was changed to National Technical Institute (NTI). In 2023 the school moved from Sugar Land, TX to Houston, TX.
DESCRIPTION OF AVAILABLE SPACE, FACILITIES AND EQUIPMENT NTI completed a build-out in 2023 for the institution. The campus is approximately 12,900 square feet. The campus includes offices, classrooms, labs, breakroom, conference room, and restrooms. NTI is well furnished with furniture, smart lab equipment and conference room type environments. All the computers are ALL IN ONE Desktop HP Series with high bandwidth server and internet connection allowing students, teachers and management to utilize knowledge base and online learning portal optimally.
The building is well maintained with ample car parking (to include handicap specific locations) and 24/7 security.
NTI is an easy commute and bus routes are available to different towns around Houston. OWNER
Texas School of Continuing Education & Recruitment, LLC dba National Technical Institute is owned by Service Education Holdings Inc.
CORPORATE OFFICERS
Ryan Woodward- Chief Executive Officer, President, Treasurer David Lee- Chief Operating Officer, Vice President MANGEMENT, STAFF AND INSTRUCTORS
Mr. Dexter Brethers – Director
Bachelors Business Administration
Over 5-years of proprietary education experience.
Amira Tejani - Representative
Mr Carl Walker – Instructor
Cell phone and tablet repair experience.
Ralph Hunsley - Instructor
Electrician Technician.
Casey Kazee - Instructor
HVAC Technician.
Rickey Huyard - Instructor
Plumbing and HVAC Technician.
HOURS OF OPERATION
The school classrooms and labs are open from 9:00 am to 6:00 pm Monday through Thursday, and from 9:00 am to 5:00 pm on Fridays.
School facilities and equipment are available for student use during all hours of operation. Administrative offices are generally open from 9:00 am to 6:00 pm, Monday through Thursday and from 8:00 am to 5:00 pm on Fridays. Saturdays are open by appointment. SCHOOL HOLIDAYS CALENDAR FOR 2023 SCHOOL YEAR
Holiday Date
New Year’s Day January 2
Martin Luther King Day January 16
President's’ Day February 20
Good Friday April 7
Veteran’s Day November 11
Memorial Day May 29
Independence Day July 4
Thanksgiving November 23-24
Christmas/New Year’s Holidays December 18 – January 2, 2024 Lyndon Baines Johnson Day August 27
ADMISSION REQUIREMENTS
Students can enroll up until the first day of class if space is available Individuals applying for this course are required to: a. Interview with a representative
b. Be at least 17 years of age
c. GED or high school diploma / equivalent by agency d. documentation of passing The Wonderlic Ability to Benefit (ATB) examination with a 200- minimum score in Verbal Skills and a 210- minimum score in Quantitative Skills
CREDIT FOR PREVIOUS EDUCATION, TRAINING, OR EXPERIENCE Director of NTI will review previous credential credits / experience and based on review will determine whether credit is transferable.
SCHOOL POLICY REGARDING STUDENT CONDUCT
● Students should adhere to discipline standards of school
● academic dishonesty, including plagiarism, cheating or falsification of records
● non-compliance with the directives of school faculty and staff
● theft of any kind and related behaviors such as possessing stolen property
● intentional damage or destruction of school or another student’s private property
● disruptive behavior of any kind
● tampering with academic records
● sexual harassment
● presence on campus or at clinical site while impaired by drugs or alcohol
● unsafe actions regarding staff, trainer, student physical health
● No weapons/guns/Knives are allowed under school premise
● NTI doesn’t allow any student to harass peers or teachers anyhow with any means
● In case we hear any complain we will do due diligence and give the first soft warning repetition of which might exceed to expel of student from school premise and course.
● In such a case no refund will be issued to the student. REQUIREMENTS FOR GRADUATION
● To successfully graduate from our courses student must attend minimum 70% of class and labs
● Must qualify 70% and above in class quizzes and surprise test
● Must follow discipline standard of school and should not go in any violation to standard established.
SCHOOL PLACEMENT ASSISTANCE POLICY
● Students will be given training on developing their resume and completing LinkedIn professional profile.
● Admission counsellor will work with student as a mentor to guide student on applying for jobs through various online and offline channels.
● Based on merit ability of students, NTI will try to put students in front of their employers as per job availability.
GRADING POLICY
Grades will be provided to students at the halfway point and at the end of each subject in the course. NTI uses average grade points as they accumulate through each section of study to assess student performance. A percentage grade will be provided for written reports, tests and skill demonstration. Grade percentage will then be translated into a letter grade and grade points for comparative performance evaluation. In the event a student must retake a subject, the most current test grade or course grade will be utilized. NTI is committed to providing each student with the very best training experience with an emphasis on individual attention.
Grades will be determined using the following scale:
● 91% - 100% tests, quizzes and performance of skills = A (4 Points)
● 81% - 90% tests, quizzes and performance of skills = B (3 Points)
● 71% - 80% tests, quizzes and performance of skills = C (2 Points)
● 61% - 70% tests, quizzes and performance of skills = D (1 Point)
● 0% - 60% tests, quizzes and performance of skills = F (0 Points) Incomplete = I (0 Grade Points)
Withdrawal = W (0 Grade Points)
Will Use Grade Point – GPA Method to qualify students taking regular test and practice labs. In order to qualify for certificate student must score 70% as cut off threshold. SATISFACTORY PROGRESS AND ACADEMIC PROBATION
In order to satisfactorily complete any academic course students must 1. Be present in 70% of training classes and labs
2. In case student is not able to make 70% attendance due to health issues or other serious commitment, proper documentation should be submitted to allow necessary arrangement as adequate
3. We strive our best to prepare students for final exam level training. To assist students to register for exam center we will need two weeks intimation. 4. Student should be in no violation with school discipline policies. ATTENDANCE
Attendance and participation in classes are extremely important and students are expected to attend all class sessions. Attendance requirements for all classes are as follows: 1. Students shall attend 70% of all contact hours for his/her course of instruction. 2. Any hours of missed attendance shall be made up in accordance with Make-up Work Policy.
Upon a student’s failure to comply with attendance policies the student's enrollment shall be terminated.
If a student is late to class by 10 or more minutes, the student is considered tardy. Being tardy three times constitutes an absence.
LEAVE OF ABSENCE
NTI does not offer leaves of absence for students wishing to take an extended leave from training. Students wishing to take a leave of absence shall be terminated. MAKE-UP WORK
Students wanting or needing to make up missed work must contact their instructor to make appropriate arrangements.
Make-up work shall:
(1) account for no more than 5% of the total course time hours for a program;
(2) be supervised by an instructor approved for the class being made up;
(3) require the student to demonstrate substantially the same level of knowledge or competence expected of a student who attended the scheduled class session;
(4) be completed within two weeks of the end of the grading period during which the absence occurred;
(5) be documented by the school as being completed, recording the date, time, duration of the make-up session and the name of the supervising instructor; and
(6) be signed and dated by the student to acknowledge the make-up session. READMITTANCE
In accordance with Title 40, Texas Administrative Code, §807.243(d), students terminated for violation of the attendance policy may not reenter before the start of the next grading period of the subject they were enrolled in at the time of their termination. This provision does not circumvent approved refund policy. Students entering after being terminated for violation of attendance must complete a personal interview with the School Director at the time of their application for readmission.
STUDENT GRIEVANCES
Students should forward their complaints to Campus Director within a week of issue. Director will review and respond within 72 hours of complaint lodged providing adequate solution. If still not satisfied you can contact:
Texas Workforce Commission
Career Schools and Colleges, Room 226T
101 East 15th Street
Austin, Texas 78778-0001
Contact: 512-***-****
www.texasworkforce.org/careerschools
CANCELLATION POLICY
A full refund will be made to any student who cancels the enrollment contract within 72 hours
(until midnight of the third day excluding Saturdays, Sundays and legal holidays) after the enrollment contract is signed. If the student is not scheduled for three class days during the first week, a full refund will be made to any student who cancels enrollment within the student’s first three scheduled class days, except that the school may retain not more than $100 in any administrative fees charged and items of extra expense that are necessary for the portion of the program attended and stated separately on the enrollment agreement. REFUND POLICY
1. The student is not required to pay tuition during the first week of the program. 2. Refund computations will be based on scheduled course time of classes through the last documented day of an academically related activity. Leaves of absence, suspensions and school holidays will not be counted as part of the scheduled classes. 3. The effective date of termination for refund purposes will be the earliest of the following: a. the date of termination, if the student is terminated by the school; b. the date of receipt of written notice from the student; or c. the first of the following dates when the student’s participation in an academically related activity cannot be documented: at the end of the first week of each academic term, at the end of the first month of each academic term, at the midpoint of each academic term, and at the end of each academic term. 4. If tuition and fees are collected in advance of entrance, and if after expiration of the 72- hour cancellation privilege the student does not enter school, not more than $100 in any administrative fees charged shall be retained by the school for the entire residence program or synchronous distance education course.
5. If a student enters a residence or synchronous distance education program and withdraws or is otherwise terminated, the school or college may retain not more than $100 in administrative fees charged for the entire program. The minimum refund of the remaining tuition and fees will be the pro rata portion of tuition, fees, and other charges that the number of hours remaining in the portion of the course or program for which the student has been charged after the effective date of termination bears to the total number of hours in the portion of the course or program for which the student has been charged, except that a student may not collect a refund if the student has completed 75 percent or more of the total number of hours in the portion of the program for which the student has been charged on the effective date of termination. (More simply, the refund is based on the precise number of course time hours the student has paid for, but not yet used, at the point of termination, up to the 75% completion mark, after which no refund is due. Career Schools and College for CSC-1040R provides the precise calculation.) 6. Refunds for items of extra expense to the student, such as books, tools, or other supplies should be handled separately from refund of tuition and other academic fees. The student will not be required to purchase instructional supplies, books and tools until such time as these materials are required. Once these materials are purchased, no refund will be made. For full refunds, the school can withhold costs for these types of items from the refund as long as they were necessary for the portion of the program attended and separately stated in the enrollment agreement. Any such items not required for the portion of the program attended must be included in the refund.
7. A student who withdraws for a reason unrelated to the student’s academic status after the 75 percent completion mark and requests a grade at the time of withdrawal shall be given a grade of “incomplete” and permitted to reenroll in the course or program during the 12- month period following the date the student withdrew without payment of additional tuition for that portion of the course or program. 8. A full refund of all tuition and fees is due and refundable in each of the following cases: a. an enrollee is not accepted by the school;
b. if the course of instruction is discontinued by the school and this prevents the student from completing the course; or
c. if the student's enrollment was procured as a result of any misrepresentation in advertising, promotional materials of the school, or representations by the owner or representatives of the school.
A full or partial refund may also be due in other circumstances of program deficiencies or violations of requirements for career schools and colleges. REFUND POLICY FOR STUDENTS CALLED TO ACTIVE MILITARY SERVICE 9. A student of the school or college who withdraws from the school or college as a result of the student being called to active duty in a military service of the United States or the Texas National Guard may elect one of the following options for each program in which the student is enrolled:
a. if tuition and fees are collected in advance of the withdrawal, a pro rata refund of any tuition, fees, or other charges paid by the student for the program and a cancellation of any unpaid tuition, fees, or other charges owed by the student for the portion of the program the student does not complete following withdrawal; b. a grade of incomplete with the designation "withdrawn-military" for the courses in the program, other than courses for which the student has previously received a grade on the student's transcript, and the right to re-enroll in the program, or a substantially equivalent program if that program is no longer available, not later than the first anniversary of the date the student is discharged from active military duty without payment of additional tuition, fees, or other charges for the program other than any previously unpaid balance of the original tuition, fees, and charges for books for the program; or
c. the assignment of an appropriate final grade or credit for the courses in the program, but only if the instructor or instructors of the program determine that the student has:
i. satisfactorily completed at least 90 percent of the required coursework for the program; and
ii. demonstrated sufficient mastery of the program material to receive credit for completing the program.
10. The payment of refunds will be totally completed such that the refund instrument has been negotiated or credited into the proper account(s) within 60 days after the effective date of termination.
PROGRAMS AND COSTS
Diploma in Digital Marketing & Search Engine Optimization Program Description
Students will be able to work as Social Media Managers and Search Engine Optimization specialist for small businesses and corporations. In this course they will be able to go through basic and advanced web analytics and social channel training on how to increase online footprint for businesses.
They will be able to study web analytics Google and Bing, identify search keywords which can bring customers finding their website online and benefit business by growing their online footprint.
Program will comprise of complete channel marketing from Search engine optimization, to social media, pay per click campaigns and email marketing to benefit new and repeat customers. Program Outline:
MODULE LECTURE LAB EXT TOT
DG101 Introduction to Digital
Marketing
Web Analytics
6 2 0 8
DG102 Search Engine
Optimization, Digital
Display Advertising
6 2 0 8
DG103 Pay Per Click Marketing 6 2 0 8
DG104 Email Marketing 6 2 0 8
DG105 Mobile Marketing 6 2 0 8
DG106 Social Media Marketing 6 2 0 8
DG107 Affiliate Marketing 6 2 0 8
DG108 SMS Marketing 6 2 0 8
Total 48 12 0 64
License for different social media and search engine optimization tools will be for class lab only during the duration of the class.
The approximate time required to complete this program is four weeks upon successful completion of the program; the student will receive a Diploma in Digital Marketing & Search Engine Optimization.
Subject Descriptions
Subject Hours Introduction to Digital Marketing
Web Analytics DG101
6/2/0/8
Prerequisites None
Subject Description Students will be able to get understanding about digital marketing and how it helps small businesses and corporations increase sale through online footprint
Subject Hours Search Engine Optimization, Digital Display Advertising DG102 6/2/0/8
Prerequisites None
Subject Description Students in this course will learn about what is SEO. How does search engine work and tips and tricks to optimize onsite and offsite algorithms
They will also learn about digital advertising and will be able to create different organic and paid advertising of keywords to bring in customers traffic to company’s website.
Subject Hours Pay Per Click Marketing DG103
6/2/0/8
Prerequisites SEO DG102
Subject Description Students in this course will learn how to use Google Adword tool and Scrapebox software and research low cost keywords to develop effective ROI strategies for company.
They will be able to setup Google PPC and Bing PPC campaigns Subject Hours Email Marketing DG104
6/2/0/8
Prerequisites SEO DG102
Subject Description Students will be able to learn about how to setup email marketing. Rules of SPAM. What to avoid and how to Opt-in customers and engage them through regular email offers. They will use different tools like Mail Chimp, Constant contact to learn email marketing. Subject Hours Mobile Marketing DG105
6/2/0/8
Prerequisites SEO DG102, Pay Per Click Marketing DG103 Subject Description Students will learn how to check if their websites are mobile friendly. See in Google Analytics how many customers are coming through mobile or cellular phones and tablets. Develop a streamlined strategy and if required to develop requirements for Apple or Android applications for company hiring required vendor. Subject Hours Social Media Marketing DG 106
6/2/0/8
Prerequisites SEO DG102, Pay Per Click Marketing DG103 Subject Description Students will learn different types of social media available. What kind of audience are present their and what to share in what frequency.
They will also learn how to set up advertising on social media channels and get free organic engagement with users creating viral campaigns.
FEE TABLE BREAK DOWN
(8.a.) Tuition $7500.00
(8.b.) Registration, Lab, License, Books $500.00
(8.c.) Total Cost $8000.00
Note: * Students will only be getting license for lab work only based on duration of the class. Business Analysis IT Professional
Program Description
After this course students will be able to get hired as business analyst with corporations and small businesses whose role is to review business procedures and analyze creating business liaison between the non-technical users and the technical solution providers/vendors. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future and helps student get associate level jobs entering their career working as intermediates between business strategic and technology people.
WHO SHOULD ATTEND
• New business analysts
• Experienced business analysts looking to update their skills and understanding of their role
• Project managers who incorporate business analysis roles in their projects
• Managers that have business analysts on their staff
• Individuals with a general understanding of database concepts and programming and systems development
Program Outline:
MODULE LECTURE LAB EXT TOT
BA101 BUSINESS ANALYSIS
OVERVIEW AND
METHODOLOGY
5 0 0 5
BA102 BUSINESS
REQUIREMENT
COLLECTION &
GATHERING
4 4 0 8
BA103 BA MODELING
2 5 0 7
BA104 BA TESTING
3 10 0 13
BA105 TEMPLATE
ADAPTION
5 3 0 8
BA106 APPLICATION
SESSION AND
MOCKS ON BA
SCENARIOS
1 10 0 11
Total 20 32 0 52
The approximate time required to complete this program is eight weeks upon successful completion of the program; the student will receive a Certificate of Business Analysis for IT Professional
Subject Description
Subject Hours BUSINESS ANALYSIS OVERVIEW AND METHODOLOGY BA101 5/0/0/5
Prerequisites NONE
Subject Description Students will be taught about responsibilities and job description of Business Analyst. They will be taught about different modes of communication to ensure within a company, outsource vendors or alliance team distributing information as required. Also how to document business strategy and plan out action. Subject Hours BUSINESS REQUIREMENT COLLECTION & GATHERING - BA102 4/4/0/8
Prerequisites None
Subject Description Students in this subject will be taught about how to gather requirements of project. Checking out needs vs wants to get project in line with budget. Techniques on how to gather requirements interviewing client and business heads. They will also learn how to prototype cases and break down work structure for streamlines business analysis.
Subject Hours BA MODELING - BA103
2/5/0/7
Prerequisites None
Subject Description In this subject, students will learn about Business Process Analysis. How to implement BPI and BPR - Business Process Improvements and Reengineering within an organization. How to offset data modeling and learn fundamentals of relationship diagram.
Subject Hours BA TESTING BA104
3/10/0/13
Prerequisites None
Subject Description In this subject, students will be taught about how to test strategy. Ensuring project is developed according to quality standards and acceptable benchmarks.
Students will be trained on how to evaluate and test scripts for pilot and massive executions
Subject Hours TEMPLATE ADAPTION - BA105
5/3/0/8
Prerequisites None
Subject Description In this subject, students will be trained on how to do software requirements gathering and outlining. Developing case and test templates for business plan.
Subject Hours APPLICATION SESSION AND MOCKS ON BA SCENARIOS - BA106 1/10/0/11
Prerequisites None
Subject Description In this subject, students will be trained to interview project sponsor, gather requirements and do project break down. Understand high level requirements and relationship diagram concept to initiate project creating a business process model. They will learn and understand how to handle different cases and communicate effectively for project completion.
FEE TABLE BREAK DOWN
(8.a.) Tuition $7500.00
(8.b.) Registration, Lab, License, Books $500.00
(8.c.) Total Cost $8000.00
Note: * Students will only be getting license for lab work only based on duration of the class. SAP HCM
Program Description
After completing this SAP HCM course student will get ability to get employed with corporate, medium sized businesses helping them manage their HR functions as SAP HCM Analyst, SAP HCM Managers with ability to manage different functions like performing Payroll, Creating Human Resource hiring plans, candidates scheduling, time management, CAT and other ERP systems with high profile demand driven expertise included in this basic to advance level hands on training approach
Program Outline:
MODULE LECTURE LAB EXT TOT
SAP101 Introduction ERP &
SAP
3 5 0 8
SAP102 Info types in OM
2 4 0 6
SAP103 HR Master data
2 4 0 6
SAP104 Time
Management:
3 3 0 6
SAP105 CATS 2 4 0 6
SAP106 Mapping of
Benefits with
Payroll
4 4 0 8
SAP107 Factoring 4 8 0 12
SAP108 Planning 5 7 0 12
Total 25 39 0 64
Subject Description
Subject Hours Introduction ERP & SAP - SAP101
3/5/0/8
Prerequisites None
Subject Description Students in this subject will learn about SAP introduction and ERP basis. Different kind of prototypes inside SAP HCM including Structures, Objects, Relationships, Using Simple versus Expert mode maintenance.
● Introduction ERP & SAP
● Overview on SAP HR sub modules
● System Landscape – Three tier Architecture
● ASAP Methodology
● System navigation.
● Implementation road map
● Organization Management:
● Introduction about Organizational Management
● Structures in SAP HCM
● Objects
● Relationships
● Creation of Organizational structure Methods.
● Expert mode
● Simple maintenance
● Organizational and Staffing
● Info types in OM
Subject Hours Info types in OM - SAP102
2/4/0/6
Prerequisites None
Subject Description Students in this subject will be trained on using evaluation path and exporting reports for higher management. How to develop and assign structures inside implementation mode
Developing from scratch new company, personal area and sub areas using available template and integration with OM and PA functions.
● Plan version
● Evaluation path
● Reports
● Personnel Administration:
● Enterprise structure Assignment
● Company, Company code, Personnel area, Personnel sub area
● Personnel structure Assignment
● Employee group, Employee sub group, Payroll accounting area
● Integration settings with OM & PA
● HR Master data
Subject Hours HR Master data - SAP103
2/4/0/6
Prerequisites None
Subject Description Students in this subject will learn different global settings which varies country wise as per their time zone and tax rates/currency factors. They will learn how to change fiscal year settings and create employee attributes.
They will also be trained to control record and administrative settings. Using date modifiers to customize procedures.
● Accounting global settings
● Period Parameters
● Fiscal year setting
● Posting periods
● Employee Attributes
● Info types in PA
● Features
● Info type Ranges in HR
● Number Ranges for Employee personnel numbers
● Reports
● Customizing user Procedures
● Configuration of Personnel Actions – Info group – Action menu
● Dynamic Actions
● Administration Group
● Payroll Area
● Control record
● Period Parameters
● Date Modifiers
● Payroll Period
● Pay scale structure
● Pay scale area, Pay scale type, Pay scale groups & Levels, Employee sub group for CAP
Subject Hours Time Management - SAP104
3/3/0/6
Prerequisites None
Subject Description Students in this module will learn how to use time management function, use factory calendar and create break schedules for employees.
Manage their attendance and absence quotes and creating daily work schedule and pay basis accordingly.
● Time Management Info types
● Public holidays
● Holiday Calendar
● Factory Calendar
● Work Schedules
● Break Schedules
● Daily work Schedules
● Period work schedules
● Work schedule rules
● Absences & Attendances
● Absence types
● Absence Quotas & Attendance Quotas
● Generate Absence Quotas
● Time Evaluation
Subject Hours CATS - SAP105
2/4/0/6
Prerequisites None
Subject Description Students will learn in this subject about handling different functions and operation features creating plan, areas, providers and parameters setting up different cost variants related to employee eligibility
● Features
● Functions & Operations
● PCR’s
● Schemas
● Benefits:
● Info types in Benefits
● Benefit Plans
● Benefit areas
● Benefit Providers
● Benefit Parameters
● Setting up of plans
● Plan details and options
● Dependent details with coverage
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